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KM Tools Chapter 8.

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Presentation on theme: "KM Tools Chapter 8."— Presentation transcript:

1 KM Tools Chapter 8

2 INTRODUCTION Teknologi digunakan terutama untuk memfasilitasi komunikasi, kolaborasi dan manajemen konten agar proses menangkap, membagi, menyebarkan dan menerapkan pengetahuan menjadi lebih baik.

3 IT : enabler or supporting system in knowledge management

4 INTRODUCTION Klasifikasi teknologi KM menurut Ruggles (1997) :
Teknologi KM sebagai tools Meningkatkan dan membuat pengetahuan dapat diciptakan, dikodifikasi dan ditransfer. Menciptakan pengetahuan (e.g. data mining untuk menemukan pola baru dari data). Mengkodifikasi pengetahuan agar tersedia untuk yang lain. Agar pengetahuan dapat ditransfer sehingga dapat mengurangi masalah terkait waktu dan tempat ketika dikomunikasikan dalam organisasi.

5 INTRODUCTION Rollet (2003) mengklasifikasikan teknologi KM berdasarkan skema berikut : Komunikasi Kolaborasi Content Creation Content Management Adaptation E-learning Personal tools Artificial intelligence Networking Kategori menurut Rollet (2003) dapat juga diklasifikasikan berdasarkan fase-fase dalam siklus KM.


7 Authoring Multimedia Sebuah tool authoring adalah paket perangkat lunak yang memungkinkan pengembang untuk membuat aplikasi multimedia dengan menggabungkan bersama konten-konten seperti teks, grafik, animasi, lagu, dan video. Sistem authoring dimaksudkan yang digunakan oleh pengguna yang bukan programmer tradisional atau bahkan tidak tahu bahasa pemrograman tapi ingin membuat presentasi multimedia interaktif atau produk atau materi pembelajaran berbasis komputer. Misalnya: Macromedia Flash, Dreamweaver, Power Point, dll. Peran Perangkat Lunak Authoring : Menghasilkan konten dengan: teks, grafik, suara, animasi. Memasukkan dan menggabungkan konten. Desain layout layar menggunakan template. Buat interaktivitas Buat hypertext


9 Explicit Knowledge (Social Bookmarking) (; NO OPENSOURE A non-hierarchical keyword categorization system (users can tag their bookmarks with a number of freely chosen keywords creating folksonomies). Integration: Syndication (ex: "" returns all of the most recent links tagged "wiki“ in RSS format). Open Source API implementations available in several languages (Java, Phyton, PHP...) Open source plugins to access by browsers or desktop applications ( An open source social bookmarking clone of Now part of Simpy, a popular, and long-running, social bookmarking website. DEMO: LIST of Bookmarks for Tencompetence: (Login ws; Password ws)

10 Explicit Knowledge (CMS) 1/2
A CMS (Content Management System) facilitates the organization, control, and publication of a large body of documents and other content, such as images and multimedia resources. Integration: RSS/Atom in most cases Open Source CMS: Drupal Demo User: admin; Password: demo

11 Explicit Knowledge (CMS) 2/2
Alfresco ( an Open Source ECM (Enterprise Content Management). It uses Java: Spring, Hibernate, Lucene and JSF Knowledgetree ( a powerful document management system made in Java and PHP Exponent Typo3 Joomla Nucleus List of CMS

12 Explicit Knowledge (Blogs)
A blog is a user-generated website where entries are made in journal style and displayed in a reverse chronological order. WordPress Written in PHP and backed by a MySQL database: Feeded by , RSS, etc. Access through: RSS/Atom bBlog Supports ATOM 0.3 and RSS 2.0 Syndication formats Display RSS feeds on your blog

13 Explicit Knowledge (Collaborative Tools) 1/3
Wikis: a website that allows visitors to easily add, remove, edit and change available content, and typically without the need for registration. This ease of interaction and operation makes a wiki an effective tool for mass collaborative authoring. MediaWiki ( Wikipedia WikiQuote WikiBooks List of Wiki Engines

14 Explicit Knowledge (Collaborative Tools) 2/3
Forum: a facility for holding discussions and posting user generated content. A forum is essentially a website composed of a number of member-written threads that entails a discussion or conversation in the form of a series of member-written posts. PHBB A popular internet forum package written in the PHP programming language. Comparison of Internet Forum Storage

15 Explicit Knowledge (Collaborative Tools) 3/3
Collaborative Real-Time Editors: a software application that allows several people to edit a computer file using different computers: Google Docs (Not OpenSource) Gobby OpenEffort List of Real Time Editors

16 Explicit Knowledge (Searchers)
Open source search engines DataparkSearch Egothor Gonzui Ht://dig Lucene mnoGoSearch Namazu Nutch OpenFTS Swish-e Wikiasari Xapian YaCy Zettair


18 Implicit Knowledge (Social Networks)
A social network is a social structure made of nodes which are generally individuals or organizations. It indicates the ways in which they are connected through various social familiarities ranging from casual acquaintance to close familial bonds. Social Networks make explicit the implicit relations among the people.

19 Implicit Knowledge (Social Networks)
Name Description/Focus User count Registration Flickr Photo sharing 4,000,000 Open Music Unknown MySpace General 130,000,000 TagWorld General (tagging) 1,850,692 WAYN Travel & Lifestyle 7,000,000 Open to people 18 and older Windows Live Spaces Blogging (formerly MSN Spaces) 30,000,000 Open - Uses Windows Live ID Xanga Blogs and "metro" areas 40,000,000 Yahoo! 360° Linked to Yahoo! IDs 4,700,000 List of social networks

20 Implicit Knowledge (Knowledge Map)
Taxonomy: the practice and science of classification. Folksonomy: An Internet-based information retrieval methodology consisting of collaboratively generated, open-ended labels that categorize content such as Web pages, online photographs, and Web links. A folksonomy is most notably contrasted from a taxonomy in that the authors of the labeling system are often the main users (and sometimes originators) of the content to which the labels are applied. The labels are commonly known as tags and the labeling process is called tagging. Ontology: It seeks to describe or posit the basic categories and relationships of being or existence to define entities and types of entities within its framework. KNOWLEDGE MAP: Taxonomy where the knowledge of a certain community are clasiffied .

21 Implicit Knowledge (Best Practices)
Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a project can be rolled out and completed with fewer problems and unforeseen complications.


23 COMMUNICATION TOOLS Asynchronous Synchronous eMail
Annotation (Warichu) Warichu (formerly is a communication tool that sits on top of the web and allows everyone to discuss the webs content. Open API Extensions for IE and Firefox Synchronous Instant Messaging Jabber (XMPP) Jabber is an open system primarily built to provide instant messaging service and presence information (aka buddy lists). The protocol is built to be extensible and other features such as Voice over IP and file transfers have been added. AudioConference Asterisk OpenWengo Chat IRC VideoConference Egika/GnomeMeeting

24 Knowledge Management Suites
Egroupware Demo for Winter School User: ws; Password: ws; Moodle

25 eGroupware eGroupWare ( is a free enterprise ready groupware software for your network. It enables you to manage contacts, appointments, todos and many more for your whole business eGroupWare is a groupware server. It comes with a native web-interface which allowes to access your data from any platform all over the planet. Moreover you also have the choice to access the eGroupWare server with your favorite groupware client (Kontact, Evolution, Outlook) and also with your mobile or PDA via SyncML. eGroupWare is international. At the time, it supports more than 25 languages including rtl support eGroupWare is platform independent. The server runs on Linux, Mac, Windows and many more other operating systems. On the client side, all you need is a internetbrowser such as Firefox, Konqueror, Internet Explorer and many more.

26 MOODLE Moodle ( is a free software/open source e-learning platform (also known as a Course Management System (CMS) or Virtual Learning Environment (VLE). Moodle is designed to help educators create online courses with opportunities for rich interaction. Its open source license and modular design means that many people can develop additional functionality, and development is undertaken by a globally diffuse network of commercial and non-commercial users.

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