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Andrew Forrest, Visiting Fellow and Principal Consultant, Cass CCE Transforming Your Charity – Servant Leadership.

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Presentation on theme: "Andrew Forrest, Visiting Fellow and Principal Consultant, Cass CCE Transforming Your Charity – Servant Leadership."— Presentation transcript:

1 Andrew Forrest, Visiting Fellow and Principal Consultant, Cass CCE Transforming Your Charity – Servant Leadership

2 Aims: Place Servant Leadership in context Show how approaches to leadership have evolved Look at current versions including Servant Leadership Distil their common features Enable you to judge whether this is right for you

3 Evolution of Leadership Theory From traits of the “perfect leader”: multi-talented, heroic, hierarchical, using military figures as examples……….. towards……….

4 Evolution of Leadership Theory ………….. A more human leader, Modest Vulnerable Working through a team of followers: Welcoming their diversity And building their confidence

5 Sequence of approaches TraitsWhat you AREthe abilities you were born with

6 John Adair – Action-Centred Leadership TASK TEAMINDIVIDUAL

7 Sequence of approaches BehaviouralWhat you DOso leadership can be learned

8 Sequence of approaches ContingencyWhat you DOvaries according to the situation and your followers

9 Sequence of approaches TransformationalWhat you CREATE changing the culture

10 Sequence of approaches LiberatingHow you remove OBSTACLES Values-based, authentic and transparent

11 Liberating Leadership Values-based:Stephen Covey, Charles Handy, Jim Collins, Duncan Fraser Servant Leadership:Robert Greenleaf, Ken Blanchard, Benjamin Zander Emotional Intelligence: Daniel Goleman Complexity:Mary Uhl-Bien & Russ Marion, Roger Lewin & Birute Regine Authenticity:Richard Barrett, Steve Radcliffe, Rob Brown & Margaret Brown Followership:Rob Goffee & Gareth Jones, Barbara Kellerman Storytelling:Stephen Denning, David Whyte

12 Liberating Leadership – Features in Common No hiding place for the leader’s character: Jim Collins, Good to Great – leader’s extreme personal humility Spiritual intelligence: Richard Barrett – Your work becomes your mission [4 intelligences]

13 Intelligences Intellectual or cognitive – the mind: Includes intuition – sometimes called gut feel Behavioural – the body: Actions that we take – includes communicating; political skill; body language Emotional – the heart: Daniel Goleman – emotional intelligence

14 Intelligences Spiritual – the spirit: Morality, stewardship, principles and truths The authors I have selected don’t all have the same religious affiliation: Robert Greenleaf: Quaker Stephen Covey: Mormon Charles Handy: “a sort of Christian humanist” Note: Howard Gardner (Harvard) – 9 intelligences

15 Hierarchy less important than teams: Leaders at all levels Language: not use “subordinate” “Manager” becomes Coach or Co-ordinator “Head Office” becomes Support Centre Yielding control: “Free to Achieve” - rules replaced by values: CEO of children’s charity inherited 600 page manual of rules and regulations She threw out the manual and presented 5 values

16 Unlock Talent: “We don’t know how good our people are because we have compartmentalised them for so many years” Martin Wilson, Ulster Bank Intense direct contact between leader and followers: Coaching and support – John and stroppy cleaner Share knowledge and reward learning: Annual report highlights the organisation’s learning e.g. VSO, United Response


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