2. is supported by: Hertfordshire County Council Public Health Herts Valleys CCG North Herts & East CCG And over 300 organisations in Hertfordshire are in the Herts Help network, for example…

4. Key Areas Staying healthy and well Feeling safe in your home and community Learning & training opportunities Giving something back (volunteering) Keeping active Help to get out and about Help with money worries Relationships & families Emotional support

5. Who is HertsHelp for? Isolated Lonely Feeling unsafe Vulnerable Bereaved Physically or emotionally unwell Disabled Caring for a family member or friend Confused and anxious Struggling to find support Keen to stay active Worried about money or debt In need of advice about work or housing, for example Looking for work, training or volunteering opportunities Anyone living or working in Hertfordshire Particularly people who are:

6. Herts Help: Improving delivery Community Wellbeing are transforming the service to ensure that: It is well resourced It supports & promotes all Hertfordshire Services It works well with all Hertfordshire Service Providers All call handlers are well-trained and responsive Workforce is flexible to meet peak call times This important service is available to all residents

7. Wellbeing Campaigns & Services Integrated Discharge Adviser Herts Healthy Homes HertsHelp in the West; Community Navigators Hertfordshire Welfare Assistance Scheme To find out more….

8. Contacting HertsHelp By telephone: 0300 123 4044 (local rate) Mon–Fri, 8am-6pm By email: info@hertshelp.netinfo@hertshelp.net By fax: 0300 456 2365 By post: HertsHelp, Hertlands House, Primett Road, Stevenage, SG1 3EE

9. Other contacts for HertsHelp HertsHelp is available if you have speech or language difficulties: Skype: HertsHelp Mon–Fri, 8am-6pm Minicom: 0300 456 2364 Text: HertsHelp to 81025 Interpreting service Signers Makaton Communication toolkits for people who don’t use words