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Star Alliance Member Airlines. STAR ALLIANCE MEMBERS.

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Presentation on theme: "Star Alliance Member Airlines. STAR ALLIANCE MEMBERS."— Presentation transcript:

1 Star Alliance Member Airlines

2 STAR ALLIANCE MEMBERS

3

4

5 STAR ALLIANCE AWARD TRAVEL ( TG ) TERMS AND CONDITIONS  APPLICABLE FOR AWARD TRAVEL ON A SINGLE STAR ALLIANCE AIRLINE, OR ON TWO OR MORE AIRLINES.  VALID ON STAR ALLIANCE OPERATED FLIGHTS ONLY.  FOR ROUNDTRIP TRAVEL AND MUST RETURN TO THE COUNTRY OF ORIGIN.  ONE ENROUTE STOPOVER IN EACH DIRECTION. ONE OPEN JAW AT POINT OF TURNAROUND OR ORIGIN IN THE SAME COUNTRY IS ALLOWED.  STOPOVERS ARE MOT PERMITTED IN THE COUNTRY OF ORIGIN OR WHEN TRAVELING WITHIN A SINGLE COUNTRY.  NO STOPOVER IS PERMITTED ON PURE DOMESTIC TRAVEL.  CONNECTIONS MUST BE ON THE FIRST AVAILABLE FLIGHT WITHIN 24HRS WHEN REQUIRED BY ROUTING AND ARE NOT CONSIDERED STOPOVERS.

6 STAR ALLIANCE AWARD TRAVEL ( TG ) TERMS AND CONDITIONS (continue)  BACKTRACKING IS ALLOWED WHEN REQUIRED BY THE STAR ALLIANCE NETWORK FOR CONNECTING FLIGHTS ONLY, AND STOPOVERS ARE NOT ALLOWED WHEN BACKTRACKING.  MIXING OF CLASS IS NOT PERMITTED. FIRST CLASS AWARD TRAVEL MAY NOT BE AVAILABLE ON ALL SECTORS DUE TO AIRCRAFT OPERATIONS. HOWEVER, FIRST CLASS AWARD REDEMPTION WILL BE APPLIED TO THE ENTIRE AWARD JOURNEY.  ALL TAXES AND SURCHARGES ASSOCIATED WITH AWARD TRAVEL ARE THE RESPONSIBILITY OF THE MEMBER OR TICKET HOLDER AND MAY BE COLLECTED AT TICKET ISSUE OR DURING THE AWARD JOURNEY.

7 STAR ALLIANCE AWARD TRAVEL ( TG ) TERMS AND CONDITIONS (continue)  STAR ALLIANCE AWARD TICKET VALIDITY AND CONDITIONS SUBJECT TO AWRAD RULES.  AFTER TICKETING A FEE OF THB2850 / USD IS APPLIED FOR RESERVATION CHANGES.

8 AIR AWARDS ON STAR ALLIANCE AIRLINES ECONOMY CLASS

9 AIR AWARDS ON STAR ALLIANCE AIRLINES BUSINESS CLASS

10 AIR AWARDS ON STAR ALLIANCE AIRLINES FIRST CLASS

11 AIR AWARDS ON STAR ALLIANCE AIRLINES GEOGRAPHIC KEY

12 EXAMPLE BKK – FRA – MRS – MUC – BKK TG LH LH TG

13 EXAMPLE BKK – FCO // MAD – FRA – BKK TG LH TG

14 EXAMPLE BKK – PVG – ICN – BKK TG OZ TG

15 EXAMPLE BKK – FRA – JFK // BOS – FRA – BKK TG LH LH TG

16 EXAMPLE BKK – LAX // CLE – LAX – BKK TG CO TG

17 EXAMPLE BKK – X/NRT – ORD – MSP – X/ORD – NRT – BKK TG NH UA UA NH TG

18 EXAMPLE BKK – X/ZRH – TLV – X/MUC – BKK TG LX LH TG BACKTRACKING ROUTE ….. NOT ALLOWED TO STOP AT CONNECTING POINTS TO BKK FROM BKK

19 EXAMPLE DPS – BKK – X/MAD – BCN – X/MAD – BKK – DPS TG TG JK JK TG TG ONE ENROUTE STOPOVER ALLOWED IN EACH DIRECTION, NOT ALLOWED TO STOP AT BACKTRACKING POINTS. FROM DPS-BKK TO BKK-DPS

20 STAR ALLIANCE ROUND THE WORLD

21 TERMS AND CONDITIONS ROUND THE WORLD AWARD TRAVEL IS VALID ON ALL STAR ALLIANCE OPERATED FLIGHTS. AWARD TRAVEL MUST BE ON A CONTINUOUS WESTBOUND / EASTBOUND DIRECTION AND RETURN TO THE COUNTRY WHERE TRAVEL ORIGINATED. AWARD TRVEL IS VALID FOR A MINIMUM OF 10 DAYS AND MAXIMUM 1 YEAR FROM THE DATE OF TICKET ISSUE. MAXIMUM 10 STOPOVERS AND MINIMUM 3 STOPOVERS ALLOWED PER ROUNDTRIP JOURNEY. ONE SINGLE OPEN JAW IS PERMITTED IN ADDITION TO ALLOWANCE STOPOVERS. ONE STOPOVER ONLY IS PERMITTED IN ANY ONE CITY. TWO STOPOVERS ONLY ARE PERMITTED IN ANY ONE COUNTRY. NO STOPOVERS IN COUNTRY OF ORIGIN. BACKTRACKING IS ONLY PERMITTED UNDER CONDITIONS OF BACKTRACKING, OR AS REQUIRED BY THE STAR ALLIANCE NETWORK.

22 TERMS AND CONDITIONS SIDETRIPS REQUIRE AN ADDITIONAL AWARD TICKET OR A SEPARATE PAID TICKET. CONNETTIONS MUST BE ON THE FIRST AVAILABLE FLIGHT WITHIN 24 HOURS WHEN REQUIRED BY ROUTING AND ARE NOT CONSIDERED STOPOVERS. NO MILEAGE RE-CREDIT IN PART OR WHOLE PERMITTED AFTER TRAVEL COMMENCES. ALL TAXES ASSOCIATED WITH AWARD TRAVEL ARE THE RESPONSIBILITY OF THE MEMBER OR TICKET HOLDER AND MAY BE COLLECTED AT AWARD TICKET ISSUE, OR DURING THE AWARD JOURNEY. STAR ALLIANCE ROUND THE WORLD AWARD ELIGIBILITY AND OTHER CONDITIONS, EXCLUDING CONDITIONS STATED ABOVE, APPLY TO STAR ALLIANCE ROUND THE WORLD AWARD TRAVEL.

23 ROUND THE WORLD AIR AWARDS ON STAR ALLIANCE AIRLINES ECONOMYBUSINESSFIRST

24 EXAMPLE BKK – NRT – LAX – DEN – EWR – FRA – FCO – BKK TG NH UA CO LH LH TG BKK NRT LAX DEN EWR FRA FCO

25 STAR ALLIANCE MILEAGE UPGRADE AWARDS

26 UPGRADE AWARDS ON STAR ALLIANCE AIRLINES MEMBER CAN NOW REDEEM MILES FROM HIS / HER FFP PROGRAMME FOR UPGRADE WITH SELECTED STAR ALLIANCE AIRLINES AND ENJOY MORE COMFORT TO MORE DESTINATIONS ACROSS THE WORLD’S LARGEST COMMERCIAL FLIGHT NETWORK.

27 STAR ALLIANCE MILEAGE UPGRADE AWARD BOOKING CLASS BUSINESS CLASS : I FIRST CLASS : O REDEEM IN CONJUNCTION WITH PAID TRAVEL IN BOOKING CLASSES C, D, Y, B, IN ADDITIONS  SQ ALLOWED BOOKING CLASS J  NH ALLOWED BOOKING CLASS J, Z, E  TK ALLOWED BOOKING CLASS Z  LX ALLOWED BOOKING CLASS Z,H, M  NZ ALLOWED BOOKING CLASS E, O, U

28 TERMS AND CONDITIONS THIS AWARD IS VALID IF YOUR PAID TICKET SHOWS A STAR ALLIANCE AIRLINE OPERATING FLIGHT NUMBER, AND IF THE BOOKING CLASS IS ELIGIBLE FOR UPGRADING. THIS MEANS ON CODESHARE FLIGHTS, WHICH MAY BE MARKETED BY ANOTHER AIRLINE, THE OPERATING CARRIER’S FLIGHT NUMBER MUST APPEAR ON YOUR TICKET. UPGRADES ARE FOR ONEWAY, ONE SECTOR TRAVEL AND ARE SUBJECT TO PAID FARES IN SPECIFIC BOOKING CLASSES. UPGRADES ARE SUBJECT TO AVAILABILITY, ON CONFIRMATION YOUR UPGRADE IS STORED ELECTRONICALLY AND ACCEPTED AT CHECK – IN. MEMERS MAY REQUEST AWARDS FOR THEMSELVES OR NOMINEE PRIOR DEPARTURE DATE. EXCEPT NH, TP FROM 7 DAYS TO 24 HOURS. CAN BE REDEEMED FOR INTERNATIONAL FLIGHTS ONLY, EXCEPT NH, LH, TP, UA PERMIT UPGRADING ON DOMESTIC FLIGHTS. UPGRADE CAN ONLY BE REQUESTED AFTER THE ORIGINAL TICKET HAS BEEN ISSUED. UPGRADES ARE ON A CONFIRMED BASIS ONLY. EACH AUTHORIZATION NUMBER IS VALID FOR EACH UPGRADE SEGMENT. ANY RULES AND CONDITIONS OF THE ORIGINAL TICKET CONTINUE TO BE APPLIED.

29 EXAMPLE ISSUE TICKET AT ANY STAR CARRIER CONTACT MEMBER MILEAGE CARRIER VERIFY TICKET CONDITIONS MILEAGE DEDUCT PROCESS DUMMY PNR WITH AUTHORIZED NUMBER CONTACT OPERATING CARRIER FOR ANY SPECIAL SERVICE REQUEST CREATE DUMMY PNR IF MATCHING IF NOT MATCHING

30 EXAMPLE Before Upgrade After Upgrade

31 FREQUENT FLYER PROGRAMMES Adria Airways (JP) Miles & More Aegean Airlines (A3)Miles & Bonus Air Canada (AC)Aeroplan Air China (CA)Phoenix Miles Air New Zealand (NZ)Airpoints ANA (NH)ANA Mileage Club Asiana Airlines (OZ)Asiana Club Austrian (OS)Miles & More Blue1 (KF)EuroBonus bmi (BD)Diamond Club

32 FREQUENT FLYER PROGRAMMES brussels airlines (SN)Miles & More Continental Airlines (CO)OnePass Croatia Airlines (OU)Miles & More Egyptair (MS)EGYTAIR Plus LOT Polish Airlines (LO)Miles & More Lufthansa (LH)Miles & More Scandinavian Airlines (SK)EuroBonus Singapore Airlines (SQ)KrisFlyer South African Airways (SA)Voyager Spanair (JK)Spanair Plus

33 FREQUENT FLYER PROGRAMMES Swiss (LX)Miles & More TAM (JJ)Fidelidade TAP Portugal (TP)Victoria Thai Airways Intl. (TG)Royal Orchid Plus Turkish Airlines (TK)Miles & More United (UA)Mileage Plus US Airways (US)Dividend Miles

34 QUESTIONS?

35 ABOVE INFORMATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE THANK YOU JUN 30,11


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