Presentation on theme: "CPTs in Action 2012 USCG Human Performance Technology Workshop HPT: What Really Works?"— Presentation transcript:
CPTs in Action 2012 USCG Human Performance Technology Workshop HPT: What Really Works?
Certified Performance Technologist A credential offered by ISPI that recognizes consistent, worthy performance achieved through a systematic process and commitment to a code of ethics. 2USCG HPT Conference 2012
A CPT is a HPT Professional A CPT is an HPT professional who has demonstrated expertise in HPT by submitting real projects with real results to a double blind expert review process. A CPT is an experienced HPT professional and the CPT designation proves it. 3USCG HPT Conference 2012
What do CPTs do? 6 Federal Government 7 Energy/Utilities 8 Electronics & Computer 9 Financial Services 10 Non-profit Organization 11 Military (Service & Civilian) 4USCG HPT Conference Consulting (20 or less) 2 Education: College & University 3 Healthcare/Hospital 4 Consulting (20 or more) 5 Manufacturing Top 10 +
Where do CPTs work? 5USCG HPT Conference 2012
What’s unique about CPT? Focus on outcomes and measured results Not committed to one solution Committed to code of ethics 6USCG HPT Conference 2012
10 CPT Standards 1. Focus on Results or Outcomes 2. Take a systemic view 3. Add value 4. Work in partnership 5. Determine the need or opportunity 6. Determine the cause and the performance requirements 7. Design the solution including implementation and evaluation 8. Develop the solution and test its feasibility 9. Implement the solution 10. Measure the results and impact 7USCG HPT Conference 2012
Where do projects come from? Assigned like grants, contracts, orders Problems with production, safety, cost, and regulations New process, tool, standard, legal requirement 9 USCG HPT Conference 2012
Selecting CPT Projects 1. Identify projects you’ve done 2. Do project requirements scan to develop a list of possibles 3. Estimate standards met 4. Select projects you’ll use 10USCG HPT Conference 2012
Project Requirements Scan StepQuestion Time Did it occur within the last 10 years? RoleWas my role significant? Scope Was it large enough to meet 10 standards? Size Did you work with at least 3 people for 120 hours AttesterAre attesters available? 12USCG HPT Conference 2012 Projects 1.Purchasing 2.NEO 3.Mktg IG 4.CSOs 5.Trouble 6.Emergency Response
ExamplesExamples 1. U.S. Coast Guard Performance Analysis Project Improvement 2. Kobalt Mechanics Hand Tools via Lowe’s Connections 3. Passport: A New Point of Sales System 13 USCG HPT Conference 2012
Project Requirements Scan 14USCG HPT Conference 2012 StepQuestion 1 PA PI 2 PII 3 New TimeDid it occur within the last 10 years? RoleWas my role significant? Scope Was it large enough to meet 10 standards? Size Did you work with at least 3 people for 120 hours? AttestersAre attesters available?