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Transforming Your Leadership and Business Using The Q Management System.

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Presentation on theme: "Transforming Your Leadership and Business Using The Q Management System."— Presentation transcript:

1 Transforming Your Leadership and Business Using The Q Management System

2  Ed Corno- St. Louisan with strong business, technical knowledge and creativity  Graduated from Washington University and Webster University MBA  Past Internet Principal at Cap Gemini/Ernst and Young ◦ Ralcorp, Monsanto and Continental Bakery  Current Role: Office of the CIO, Global Chief Technologist for Hewlett Packard Enterprise Services (HPES)  HPES: $23 billion IT Services division with 2,000 clients  Advised CEOs and CIOs ◦ Kellwood and Express Scripts  HPES Fellow Nomination in 2008  Patent for Cloud technologies in 2009  Won a $600 million, 9-year US Post Office contract for HP in 2010  Leading US Post Office Web Portal revision and other HPES projects

3  QMS Originated From Large Transformations at GM and EDS  QMS Is A System And Process ◦ Cohesive Systematic Approach To Leadership, Management And Business  “Q”: Refers To The “Q” Components In QMS, M: Management, S: System  “Q” Encompasses These 4 Core Components: ◦ Quotient ◦ Qualitative ◦ Quantitative ◦ Quality

4  Quotient Includes: ◦ Intelligent Quotient (IQ) ◦ Emotional Quotient (EQ) ◦ Leadership Quotient (LQ) ◦ Management Quotient (MQ)  Qualitative: ◦ Intangibles That Are Not Measured  Quantitative ◦ Analytics and Benchmarks  Quality ◦ Superior Leadership and Management

5  Quotient For The Leader: ◦ Intelligent Quotient (IQ)-Assess Intelligence ◦ Emotional Quotient (EQ)- Emotional Intelligence ◦ Leadership Quotient (LQ)- Defined Qualities Of Leadership Intelligence ◦ Management Quotient (MQ)- Management Qualities and Intelligence  Qualitative: ◦ Address Communication, Personal Interaction, Integrity, Trust  Quantitative ◦ Analysis, Numerical Activities, Critical Thinking  Quality ◦ Leadership Excellence, Obtaining Goals, Realizing Vision

6  QMS Can Be Used For Both Individuals and Organizations  In the Quotient Component, Leaders Can Evaluate Their Strengths and Weaknesses  With the Qualitative Component, Individuals and Organizations Can Review “Relationship Skills”  In The Quantitative Component, Leaders and Companies Can Assess “Analysis Paralysis”  Quality Is The End Result of Quotient, Qualitative and Quantitative Components

7 High levels of Management Quotient (MQ) is critical to an organization Not enough high Leadership Quotient (LQ) Executives can restrict an organization Emotional Quotient (EQ) can impact critical thinking and bottom-line results Too much emphasis on Intelligent Quotient (IQ ) can limit Qualitative activities Intelligent Quotient (IQ) Emotional Quotient (EQ) Management Quotient Leadership Quotient


9 QMS QuantitativeQualitativeQuotientQuality

10  QMS Starts With Assessing Current Leaders ◦ Surveys ◦ Interviews ◦ Personality Assessments  Analyze The Qualitative to Quantitative Ratio ◦ Establish Risks ◦ Too Much Or Too Little Can Impact Success  Evaluate Quality  Compile Results

11  Began Informally Using This Approach With GM To Transform Their IT  GM Desired A More IT Service Oriented Approach To Solution  Systems Were Silos, Customized  Architecture Was A “Hair Ball” With Many Platforms  Many Leaders Managing Specific Systems

12  Utilized QMS Process ◦ Surveys With Leaders ◦ Interviews  Established The Qualitative to Quantitative Ratio ◦ Found “Command and Control” ◦ Used Too Much Quantitative  Quality Adequate ◦ Reinvented Solutions  Results Were Mixed

13  Electronic Data Systems (EDS) Founded by Ross Perot in 1962  One Of The Largest Global IT Service Provider  HP Bought EDS in 2008  Merge 210,000 Employees in 80 Countries In To New HPES  HP Goal To Quickly Integrate With EDS  Will Be Completed in 4Q 2010  Used QMS Within The HPES Division

14  QMS System Process ◦ Surveys With Leaders ◦ Interviews ◦ Evaluate Leaders  Established The Qualitative to Quantitative Ratio ◦ Moderate Ratio ◦ Autonomy with “Matrix Reporting” ◦ Quantitative Ruled  Quality Reflected In Process ◦ Process Could Be Cumbersome  Results Were Inconsistent

15  Understand Leader Strength and Weaknesses Using Quotient Quadrant  Analysis Of Business And Leaders Using Qualitative and Quantitative Components ◦ This Approach Describes The “Current As Is” State ◦ Enable Management To Adjust Business And Leadership  Quality Is Demonstrated ◦ Quality Is Measured  Results ◦ Systematic Process For Business And Leadership To Reach Goals

16  QMS Provides Businesses And Leaders With Critical Analysis To Change, Enhance or Maintain Their Business Model  QMS Is Comprised of 4 Key Components: ◦ Quotient ◦ Qualitative ◦ Quantitative ◦ Quality  QMS Benefits Leadership and Businesses By Obtaining Measurable And Definitive Results

17 ◦ Ed Corno HP Office of the CIO, Chief Technologist ◦ Office/Cell: 636-734-5431 ◦ Office Email: ◦ Home: 636-537-2771 ◦ Home Email: Copyright © 2010 Ed Corno EDC, LP. All rights reserved.

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