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4 A web-based volunteer management system

5 Register, verify, & credential Kansans wanting to help during responses

6 Notify volunteers or volunteer team(s) in case of an incident


8 Program was established by Congress in 2002 – Created to support states & territories in establishing standardized volunteer registration programs for disasters & public health & medical emergencies – 2001 events showed the need for an emergency healthcare workforce that can be mobilized to respond immediately to a mass casualty event History

9 Federal ESAR-VHP is administered by the Health and Human Services (HHS)/Office of the Assistant Secretary for Preparedness and Response (ASPR). HHS requires all state recipients of Hospital Preparedness Program (HPP) funds to create an ESAR-VHP system – Kansas version is K-SERV administered by the Kansas Department of Health and Environment (KDHE) History

10 HHS guidance requires K-SERV must: – Register healthcare professional volunteers – Apply emergency credentialing standards to healthcare volunteers – Allow for the verification of the healthcare volunteer Federal Guidelines

11 CREDENTIAL LEVELS Level 1 – Level 4

12 Credential Levels Credential Level 1Credential Level 2Credential Level 3Credential Level 4 Volunteer is actively employed in a hospital or has hospital privileges. Volunteer is clinically active in any setting other than a hospital (e.g., clinic, private practice, nursing home, etc) Requires verification of a volunteer who meets the basic qualifications necessary to practice in the state Volunteer possess verified documentation of healthcare education or experience that would be useful for assisting clinicians and providing basic healthcare not controlled by the scope of practice laws (may include health care professional students or retired health care professionals )

13 Data Information ElementData Source License/Certification/Registration/ Professional Certification Board of Healing Arts Behavioral Sciences Regulatory Board Dental Board Board of Emergency Medical Services Board of Nursing Board of Pharmacy Board of Veterinary Examiners American Registry for Diagnostic Medical Sonography American Health Information Management Association Cardiovascular Credentialing International Kansas Society of Clinical Laboratory Scientists American Society for Clinical Pathology National Credentialing Agency for Laboratory Personnel Inspector General Status Verification on current DHHS-OIG List of Excluded Individuals/Entities (LEIE) DEA Registration Verification from Drug Enforcement Administration Employment Verification from Employer

14 Benefits Reduces the credential verification burden for emergency care delivery; Allows personnel to be allocated according to need; Permits volunteers to be used at their highest capacity; and Facilitates sharing of volunteer personnel.

15 Verification Timeline New registered volunteers are credentialed once a month Volunteers that have been assigned a credential level are re-verified once every six months.

16 Health Professionals Physician Registered Nurse Advanced Practice Registered Nurse (APRN) including: Nurse Practitioners, Certified Nurse Anesthetists, Certified Nurse Midwives, and Clinical Nurse Specialists Licensed Practical Nurse & Licensed Vocational Nurse Marriage & Family Therapist Clinical Social Worker Mental Health Counselor Psychologist Dentist Physician Assistant Pharmacist Respiratory Therapist Veterinarian Cardiovascular Technologist and Technician Diagnostic Medical Sonographer Emergency Medical Technician & Paramedic Medical & Clinical Laboratory Technologists and Technicians Medical Records & Health Information Technician Radiological Technologist & Technician

17 Step by Step Instructions HOW TO REGISTER



20 User Agreement

21 Volunteer Registration Form Required fields are in RED

22 Form Cont.

23 Important section for Pharmacy Students

24 Log In

25 Home Page

26 My Password

27 Contact KSERV Program Staff – – 785-296-7100 URL –

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