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iPECS Phase 5 Basic Technical Training

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Presentation on theme: "iPECS Phase 5 Basic Technical Training"— Presentation transcript:

1 iPECS Phase 5 Basic Technical Training

2 Course Overview Introduction/Description
Hardware – 50A/100/300/600/1200 and Gateways Installation Considerations Software Firmware Admin & Maintenance Main Phase 5 Functions Optional Packages/Software

3 Attendee Requirements
Recommended Experience With one or more of the Following:- Cisco Certification Nortel Networks Certification Microsoft Certification Experience with like product technology (e.g. 3Com, Allworx, Zultys, NEC-UX5000/SV8100) Previous experience with LG-Ericsson - ipLDK Digital Key Telephone Systems Combining Voice and Data Networks Cisco certification will give you router familiarization, and general IT. i.e. CCNA Nortel - switches/Telco Microsoft – PC operating systems

4 Attendee Requirements
Good understanding of: Telecommunications Equipment LAN / WAN Network structures LAN / WAN Devices/Cabling Network Protocols IP Addressing VoIP

5 Internet Protocol Enterprise Communications System
iPECS Internet Protocol Enterprise Communications System General Description Aliases In most countries the system has been referred to as the LIK, with variations on the brand. In North America the system will be branded as the iPECS LIK, with an LG-Ericsson badge. As of December 2004 it was branded as the iPECS LIK WORLDWIDE.

6 General Description The iPECS is a Pure IP telephone system
Single platform and multiple interfaces Seamless configuration up to 1200 ports Distributed architecture The iPECS is a Pure IP telephone system 1200 ports 600 ports 300 ports 100 ports 50 ports

7 General Description Components MFIM 50/100/300/600/1200 Call server
VOIM8/24 LGCM4/8 Trunks T1PRI RSGM DTIM8/24* SLTM32* Extensions SLTM4 SLTM8 *19” rack mountable Options MCIM VMIM POE8

8 General Description Main Features SIP Station ability.
IP Based Single Infrastructure Connect maximum 1200 terminals, Gateways, and Appliances to any /100 Base T LAN Standard and Advanced call features System Programmable from either Keyset or Web Interface. Easy-to-use administration and maintenance -web-based remote administrator & S/W upgrade Protocols -H323 (G.711, G.723.1, G.729A, G.722, T.38), SIP CO trunks, SIP Station ability.

9 General Description Main Features
Scalability, Interoperability, Flexibility SME(Small to Medium sized Enterprise) Compatible with NetMeeting and other 3rd party applications supporting H.323 and CTI standard Networking (large sized Enterprise : Max 1000 ports solution. ) SIP CO trunk compatible SMTP direct send capability CPU Redundancy T-NET capability SIP Station ability LIP8xxx handset compatibility Proprietary PC/PDA based telephony ( Phontage) TAPI 3.1 Works with net meeting – you can call an IP handset directly from Nm.

10 Interfaces PSTN Internet IPKTS PSTN H.323 SIP
PC with Phontage installed –for Video calls PC with Phontage installed – For Voice calls UMS PSTN Loop Start ADSL Modem Loop & Ground Start PC with Wi-Fi Card installed and Phontage LAN LAN PPPoE Wi-Fi Router LAN H.323 SIP Remote Services Gateway Module Internet H.323 DHCP IPKTS HTTP 1.1, FTP, TFTP Telnet Session LAN PRI RS232 PDA with PDAphontage installed FAX SLT FAX SLT HyperTerminal Session PSTN

11 Web and/or Email Server s
IP Based Single Infrastructure Web and/or Server s iPECS UMS ISDN PSTN Office PC & IP Phone Ethernet Switch IP Network Laptop PC / Phontage With Wi-Fi Card Wi-Fi Phone PDA Phontage Large LCD IP Phone Laptop PC / Phontage Wireless AP Recommended switches:-

12 Single and Multi-Site Solutions
Head Office Branch Office UMS PSTN Fax iPECS iPECS NAPT Firewall Wireless AP Wi-Fi Phone NAPT Firewall IP Network IP Phone IP Phone NAPT Firewall RSGM Wi-Fi Phone Wireless AP Service Provider Fax xDSL Modem Phontage (PDA) Phontage (Video) IP Phone PC Phontage (Video) IP Phone Tele-Worker / Biz-Traveler Home Office No XML support as yet. Straight NAT translations are NOT recommended for Networking IPECS systems. NAPT preferred.

13 iPECS Phase 3 System Features Features in P3 MFIM(MFIME)
Mobiles as an Extension ( Pseudo linked pairs) User WEB programming Access – Station and System ACD Agent Help ACD CIQ Page Alert Supervisor Login/Logout – multiple groups Station Call Coverage CO access without CO button at IP Key-Phone Silent Text Message Remote Call Forward

14 Additional to Phase 3 Features
iPECS Phase 4 System Features Additional to Phase 3 Features Mobile Extension enhancement: ICM Call Transfer/Status Mobile Extension as ACD/UCD Agent (except Ring group) CLI based Call Routing (ICLID Feature for DID ) Ring Group Mailbox Day/Night mode applied between different groups SIP CO trunk service VLAN Tagging - handset MFIM100/300/600 /1200 redundancy T.38 Fax ability sending of VSF /VMIM voice mails – from VSF module T-NET capability

15 Additional to Phase 4 Features
iPECS Phase 5 System Features Additional to Phase 4 Features SIP Station ability IP DECT Zone Management Station ICR Outbound Message Notification LIP 8xxx handset support Network Paging Network Time Protocol and auto Daylight Savings Time Conference Group ( with Conference call recording ) Auto Call record and Unconditional Voice recording Additions to DID selection – ICLID and VM IP Bridge TLS and AIM

16 Phase 5 Features SIP CO trunk and SIP station ability T-Net
Phase 5 has both SIP trunk and Station ability. Will support generic SIP handsets with basic call ability, or the LG LVP-2000 SIP Video Phone for SIP Video calls. Note that SIP support requires the use of a VOIM8 or VOIM 24 for IPSEC ability. T-Net All Phase 5 systems ( including the iPECS 50) will support Transparent NETworking, where one MFIM retains control over an entire group of systems. This enables central management and Local survivability with/of all the slave systems if the intersystem link fails. PSTN Failover is also a feature of T-NET. MFIM100/300/600/1200 Redundancy Redundancy caters for customer sites where system downtime due to MFIM failure, is of prime importance. This enables a second Slave MFIM to monitor the active MFIM until it fails – then seamlessly ( within approx 3 seconds ) become the Active MFIM. As from the Commercial release of phase 5 ALL MFIM’s ( except iPECS 50 ) will be available with the Redundancy option.

17 Phase 5 Features Zone Management Outbound Message Notification
Allows Networked or remote site equipment to be grouped based upon that devices specific zone requirements. This means individual devices can be grouped to suit time and date, language (Nation code), or VSF module access. Outbound Message Notification The VSF/VMIM are able to dial an external number to notify a user of a new voice message. When a caller leaves a message with notification configured, the system places a call to the registered mobile extension. When the user answers, the extension prompt is played followed by the new message prompt. When the password is matched, the VSF/VMIM connects the external called party to the VSF/VMIM mailbox and plays the main menu, allowing the user to retrieve messages. The system will retry the notification until the notification is successful or the number of call attempts reaches the Retry count.

18 Phase 5 Features Station ICR (Individual call routing) Network Paging
Allows each station to forward calls based upon Caller ID or time base. Each Station can have up to 10 separate Scenarios. Network Paging Allows a page made from one site to be heard at another networked site, including T-NET sites. TLS (Transport Layer Security) Allows encryption of data. This can slow response times. Web Phone Allows basic IP phone functions (ID and password protected) by downloading Active X from the MFIM. (Key code required) System and Station Administration Via Web Page Off Line Web Admin NTP and DST Network Time Protocol and Daylight Savings Time are able to be Automatically updated/adjusted. (NTP server must be available)

19 Phase 5 Features Conference Group Conference Call Recording
Allows an Active conference group to be setup – i.e. invites to join the conference are sent to members. Requires an MCIM, allows up to 32 simultaneous members. This is initiated by the attendant. Conference Call Recording Allows the above conference group call to be recorded in either the VSF, the UMS or an external Voice mail system. IP Bridge Allows calls to be transferred between Master and Slave stations. Additions to DID selection ICLID and VM routing now also available as in dial choices with DID calls. AIM interface Unconditional Call Recording to VM/Phontage.

20 Phase 5 Modules Module Name Descriptions Remark LIK-MFIM50A
Multi Function Gateway Module 50 VSF Recording time: 270min LIK-MFIM100 Multi Function IP gateway Module 100 VSF Recording time:210min LIK-MFIM300 Multi Function IP gateway Module 300 VSF Recording time:240min LIK-MFIM600 Multi Function IP gateway Module 600 No VSF, No VoIP CO, Backup LIK-MFIM1200 Multi Function IP gateway Module 1200 LIK-LGCM4/8 Loop Start CO gateway Module, 4/8 ports LIK-VOIM8 Voice over IP gateway Module, 8 channels LIK-VOIM24 Voice over IP gateway Module, 24 channels LIK-T1PRI T1/PRI gateway Module LIK-SLTM4/8 Single Line Telephone gateway Module, 4/8 ports LIK-SLTM32 Single Line Telephone gateway Module, 32 ports 19” Rack mountable LIK-DTIM8/24 Digital Terminal Gateway Module, 8/24ports Supporting legacy (70xx series) digital keysets LIK-MCIM Multi Conference gateway Module Up to 32 voice parties, 6 video parties LIK-VMIM Voice Mail gateway Module, 8 channels Recording time:9 hours

21 Phase 5 Modules Gateway specifications
SLTM4/8/32 DTIM8 LGCM4/8 DTIM24 T1PRI VOIM8/24 10/100 LAN port G.711/729/723.1 Echo Cancellation DHCP Dynamic Jitter buffer Remote upgrade Remote installation RS 232 Line Indicator Interfaces All interface plugs are on the back edge of module Others 1 ea Yes 4/8 RJ 45 32 SLT via pr Amphenol CID/ MSG Wait/ PR 1 ea Yes 8 DKT RJ 45 (LDP 70xx Series only) 1 ea Yes 4/8 RJ 45 Plugs (Loop Start) CID (Pulse/ DTMF) 1 ea Yes 24 DKT via 25 pr Amphenol (LDP 70xx Series only) 1 ea Yes 1 RJ 45 2 ea Yes Protocol Relay, Transcoding Inband/ Outband signaling ** All current P5 gateways can be installed remotely. LEC = Local echo cancellation

22 Capacity Description MFIM50A MFIM100 MFIM300 MFIM600 MFIM1200
Main Cabinet * N/A*** 10 slots System Capacity 50 100 300 600 1200 CO/IP Lines 42 200 400 Stations 70 Relay Contacts 1 2 4 VSF ( Voice mail) 270 Mins 210 Mins 240 Mins N/A-Req. VMIM VSF Channels 6 (With VMIM-8) VSF CODECs G711 N/A VMIM ( Ext VSF) 9 hours 9 Hours 9 Hours x 3 VMIM CODECs ( NOTE-Separate to MFIMS) G711, G723.1, G729A Redundancy N Y VoIP Channels 4/8* (*IF G711) N/A Req. VoIMx USB Host Port 1 port Max RSGMs ** 16 35 98 Attendants 5 *NOTE 1, that a single Main Cabinet capacity is 10 slots – but you can have multiple main cabs, if required to house modules to the full capacity of a single MFIM **NOTE 2, Assumes RSGM with one IP Keyset, one SLT, and One PSTN CO connected. ***NOTE 3 , The IPECS MFIM50 is not designed to be installed in a main cabinet – only book ends, wall mount or 1U Rack Mount Bracket.

23 Capacity Description MFIM50A MFIM100 MFIM300 MFIM600 MFIM1200
Serial Port 1 Music source I/P 2 Ext. Control Relays 4 Alarm/Doorbell I/P Ext. Page Zones Int. page Zones 10 35 100 Dss Consoles per Station 9 /2 9 CO Line Groups 20 72 200 Station & Hunt Groups 40 48 Stn & Hnt Grp Members 50 70 Exec/Sec Pairs 36 SMDR Buffer 5000 10000 15000 30000 System Speed Dial 800(48 digits) 3000(48digits) 6000(48dgts) 12000(48dgts) Station Speed dial 20(48 dgts) 100(48 dgts) Last number redial LDK Door stations and LDP DSS consoles can run off the DTIM8 ( refer to your disc 1). Phase 5 now has SLT MOH – supports 5 SLT MOH ports.

24 Out of the box - System Port Capacities.
Capacity Out of the box - System Port Capacities. Note with latest phase 5 firmware these default reduced capacities can be modified, using the ‘Device Delete Table’ and/or PGM 235. Max port capacities of:- MFIM50A ports ( Less 4 VoIP, 4 PSTN, 6 VSF and 2 SLTS) = 34 Ports MFIM100 – 100 Ports ( Less 6 VoIP, 6 VSF channels ) = *88 Ports MFIM300 – 300 Ports (Less 6 VoIP, 6 VSF channels ) = 288 Ports MFIM600 – 600 Ports ( No onboard channels ) = 600 Ports MFIM1200 – 1200 Ports ( No onboard channels ) = 1200 Ports * System only supports 70 stations Note:- the last column in PGM 235 is realistically to modify onboard MFIM devices only.

25 END of Section

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