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Avaya 9600 Series IP Deskphones. Key Topics AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement 2 © Avaya Inc. 2010. All rights reserved. Business.

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Presentation on theme: "Avaya 9600 Series IP Deskphones. Key Topics AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement 2 © Avaya Inc. 2010. All rights reserved. Business."— Presentation transcript:

1 Avaya 9600 Series IP Deskphones

2 Key Topics AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement 2 © Avaya Inc All rights reserved. Business Needs and User Profiles The Avaya 9600 IP Desktop Series Portfolio What’s the Business Value?

3 We work today in distributed, virtual, mobile teams Connecting and Collaborating In the office, on the road, around the world, down the hall

4 Poor Communications Impacts Your Business Frequency with which customer calls are dropped Calls for which contact or callback numbers can’t be found How often could follow-me capabilities eliminate phone tag Amount of 3rd-party service costs that could be saved if conferencing was easier on the phone Increase in revenue through improved phone communications Avaya User Research

5 Driving Productivity & Collaboration  Faster, Simpler Access to Communications Features  Avaya Flare TM Experience on select models  Setting a standard in energy efficiency  Integration with Avaya Aura Communications Services  Multiple options for every profile of user 9600 IP Deskphones

6 Driving Productivity, and Collaboration AUDIO: Superior acoustics in the phone and handset SCREENS: High resolution monochrome & color, touch-screens and, Avaya Flare TM Experience on select models USER INTERFACE: Context-based menus, softkeys, feature keys, navigation wheel, LEDs, voice commands ADAPTERS: Bluetooth Gigabit Ethernet (phone & PC Headsets Button Modules

7 Avaya Flare™ Experience for the 9600 Series IP Deskphones  Outlook Integration: Make a call or send an IM—scroll through your phonebook and press the icon.  Consolidated Phonebook/Call-IM History: up to six phone numbers for up to 250 contacts.  Avaya Aura™ Conferencing via the Avaya Flare touchscreen interface.  Instant Messaging: touchscreen keyboard as well as pre-written IMs (e.g., “I’m on a call, I will call you back.”).  Browser: access websites and enterprise applications. 7 Available on the 9621G & 9641G IP Deskphone

8 Avaya 9600 Phones Set a Standard in Energy Efficiency  IP phones are among the biggest energy users in an IP network,: up to 80% of the energy consumption.  Testing by Avaya and Tolly Consultants show Avaya 9600 Phones use 40 – 60% less energy than phones from other manufacturers.  Avaya has designed energy saving capabilities into all of our 9600 phones and voluntarily adopted Energy Star Guidelines. VoIP Network Energy Consumption IP Phones 80%

9 SIP and Integration with Avaya Aura TM Open Standards (SIP) & Integration w/ Avaya Aura means:  Mobility within the enterprise: users can “log in” and get all features and phonebook information at any phone.  Presence information about any other user on the enterprise’s Avaya Aura system  Hundreds of telephony features delivered by Communication Manager  Hosted ad hoc conferences (up to at 6 people) plus extended meet me conferencing) and Instant Messaging  Manage and monitor all Avaya IP Deskphones using the same tools. © 2010 Avaya Inc. All rights reserved.9

10 10 Walk Up: For public areas—welcome menu, easy access to company directory Everyday: Casual Users where voice is one of many communications options Essential: Telephone intense customer-facing workers Navigator: Receptionists and admin support User Profiles: A Phone for Every Situation Agent: Contact

11 G 9621G 11 Walk Up Everyday Essential Avaya 9600 Series IP Portfolio L G 9670G 9630/40G 9650/C 9620L/9620C 9601

12 12 Navigator Avaya 9600 Series IP Portfolio-2 SBM /C 9608 Button Module 12 Agent 9650/C L 9641G

13 Avaya 9601 IP Deskphone  Cost-effective SIP phone 4-line monochrome display 2 Lines with dual red / green LEDs Fixed-feature buttons Built-in microphone and full duplex speakerphone Compatibility with the same wired and wireless headsets as other 9600 Series IP Deskphones, including Bluetooth & DECT™ Built in 10/100 Ethernet switch with a port for a user’s laptop or PC. A red LED on top right provide s an instant alert for calls, messages, etc. Everyday Profile Walk Up New

14 Avaya 9608 IP Deskphone  Cost sensitive functional phone targeted at small to large enterprises  Customers migrating from digital to IP  Access to 8 lines  LED buttons on each side of display  Monochrome graphical 8 line display with a white backlight  Ethernet interface for LAN connectivity 10/100 Mbps  Second Ethernet interface 10/100 Mbps  Headset Interface and Speakerphone  Supports the new 2 x 12 button module and the original 24 button module  PoE Class 1  G.722 Standards-based wideband Codec New Everyday Profile

15 Avaya 9611G IP Deskphone  Access to 8 lines  LED buttons on either side of display  Ethernet interface for LAN connectivity 10/100/1000 Mbps  2 nd Ethernet interface 10/100/1000 Mbps  Headset Interface  Speakerphone  3.5” color display with a white backlight  Integrated Gigabit  USB Interface  Supports the new 2 x 12 button module and the original 24 button module  PoE Class 1  G.722 Standards-based wideband Codec New Everyday Profile

16 Avaya 9621G IP Deskphone  Color Touch screen; 4.3” diagonal display with white backlight  Supports version of Avaya Flare Experience  Wideband audio codec to delivering exceptional audio performance (headset, handset, speakerphone)  LAN connectivity 10/100/1000 Mbps  2 nd Ethernet interface 10/100/1000 Mbps  PoE Class 2  Does not support button module New Essential Profile

17 Avaya 9641G IP Deskphone  Color Touch screen display  Supports version of Avaya Flare Experience  Wideband audio codec: exceptional audio (headset, handset, speakerphone)  LAN connectivity 10/100/1000 Mbps  2 nd Ethernet interface 10/100/1000 Mbps  USB interface  Integrated Bluetooth *  PoE Class 2  2 x 12 button module & original 24 button module New Essential Navigator

18  2 x 12 Button Module  Two pages with 12 buttons giving a total of 24 available buttons  New quick-labeling feature button located under the display  Dual color LEDs /buttons  12 row graphical display  Three 12 button modules can be simultaneously connected to any one of the new 9600 Series IP Deskphones (except the 9621G) New Navigator Profile Button Module

19 Avaya 9620L/9620C IP Deskphone  3.45” diagonal display w/ backlight (C= Color)  12 Call Appearances or Administrable Feature buttons  Full-duplex speaker phone, wideband handset and wideband headset port  Flip and Wedge stands  Contacts: (250 entry) with hard button  Call log (100 entry) with hard button/LED for missed call indication  Ethernet (10/100) line interface with secondary Ethernet interface  POE 802.3af compliant class 2 device  9620C only 1 USB interface, 1 Module interface, 2 Adapter interfaces Everyday Profile

20 Avaya 9630G IP Deskphone w Button Module  3.8” diagonal display with backlight  Supports 24 Call Appearances or Administrable Feature buttons  Gigabit Ethernet device  Full-duplex wideband speaker phone, handset and headset port  Flip and Wedge stands  Forward button and Application  Contacts: (250 entry) with hard button  Call log (100 entry) with hard button/LED for missed call indication  Ethernet (10/100) line interface with secondary Ethernet interface POE 802.3af compliant class 2 device Essential Profile

21 Avaya 9640/G IP Deskphone  3.8” diagonal display with backlight  Supports 24 Call Appearances  Full-duplex wideband speaker phone, handset and headset port  Supports Flip and Wedge stands  Forward button and Application  Contacts: (250 entry) with hard button  Call log (100 entry) with hard button/LED for missed call indication  Ethernet (10/100) line interface with secondary Ethernet interface  POE 802.3af compliant class 2 device  G.722 Standards-based wideband Codec Essential Profile

22 Avaya 9650/C IP Deskphone  3.8” diagonal display with backlight  Supports 24 Call Appearances or Administrable Feature buttons  Full-duplex wideband speaker phone, handset and headset port  8 feature access buttons (Aux shift) – to access 2 nd set of 8 feature keys)  Contacts: (250 entry) with hard button  Call log (100 entry) with hard button/LED for missed call indication  Ethernet (10/100) line interface with secondary Ethernet interface  POE 802.af compliant class 2 device  G.722 Standards-based wideband Codec Navigator Profile

23 Avaya 9670G  Backlit Display—6.4in / 16.3cm 4:3 screen – Sharper image than expanding quarter-VGA (QVGA) to larger size – 640x480 pixels  Full-duplex wideband speaker phone, handset and headset port  Communication Protocol: H.323  USB Ports  Gigabit Ethernet  Bluetooth  Headset Interface  QoS Support: p/Q DiffServ  POE 802.af compliant class 2 device  G.722 Standards-based wideband Codec Essential Profile

24 Why Avaya 9600 IP Deskphones  A better communications experience - increased productivity  User centric design optimized to user profiles  Intuitive, simple-to-use, context-sensitive user interface  Business value and investment protection via open standards  Open standards, modular architecture, phone applications  Acoustically engineered; G722 wideband on all phones  Leadership in energy efficiency


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