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Leadership Trish Mueller, SVP & CMO 8/5/14. An unusual career path I never imagined I would be CMO at The Home Depot.

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Presentation on theme: "Leadership Trish Mueller, SVP & CMO 8/5/14. An unusual career path I never imagined I would be CMO at The Home Depot."— Presentation transcript:

1 Leadership Trish Mueller, SVP & CMO 8/5/14

2 An unusual career path I never imagined I would be CMO at The Home Depot

3 Where Have I Been? What a RIDE it has been!

4 It’s a journey… Leading is a privilege & a responsibility Company People Community

5 COMPANY LEADERSHIP

6 Company: Industry Leader DISCIPLINED CAPITAL ALLOCATION INTERCONNECTED RETAIL PASSIONATE ABOUT CUSTOMER SERVICE #1 PRODUCT AUTHORITY A common vision supports effective leadership

7 The Home Depot Core Values… Leaders do not put themselves first

8

9 Focused on People Leadership: It’s a big responsibility I feel responsible for supporting and protecting the livelihoods of 397,000 Associates.

10 LEADING PEOPLE

11 Harnessing Intellectual Horse Power Be brave: Hire people who are smarter than you!

12 Guiding Teams Channel and direct the power of your team

13 Diversity & Unity Expect and positively reinforce teamwork

14 The Power of Story Telling You must invest time to explain what you do  This 90% = 0%  If you don’t do this 10% well… Time spent doing “the work” Time spent telling people what you do  The 10% + 90% = 0% Rule The 10% + 90% = 0% Rule

15 Effective Communication

16 Know your audience & be prepared What do they care about? What questions do they have? Are they open minded? What might they ask me? What’s in it for them? How will this effect their team? Who is in my corner? Are there any taboos I am breaking? Effective Story Telling

17 Consensus Building Spend time building win-win situations

18 Political Acumen Plan to spend MORE TIME story telling CEB; “Activating Disruptive Insights”; October 2013

19 The Power of Humor Leading people isn’t always easy “Rule #6: Don’t take yourself so seriously!” Benjamin Zander

20 Conflict & Courage Don’t stand for unprofessional behavior

21 Development Your time & effort says: “I care about you”

22 Leading through Change Break down barriers – virtual AND physical

23 COMMUNITY LEADERSHIP

24 Giving Back Serving our community, humbly

25 Veteran’s Focus Serving our Veterans

26 Servant Leadership Serving our community, humbly theingirls.com

27 Leadership Success It begins and ends with people Company People Community


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