Presentation on theme: "Leadership Trish Mueller, SVP & CMO 8/5/14. An unusual career path I never imagined I would be CMO at The Home Depot."— Presentation transcript:
Leadership Trish Mueller, SVP & CMO 8/5/14
An unusual career path I never imagined I would be CMO at The Home Depot
Where Have I Been? What a RIDE it has been!
It’s a journey… Leading is a privilege & a responsibility Company People Community
Company: Industry Leader DISCIPLINED CAPITAL ALLOCATION INTERCONNECTED RETAIL PASSIONATE ABOUT CUSTOMER SERVICE #1 PRODUCT AUTHORITY A common vision supports effective leadership
The Home Depot Core Values… Leaders do not put themselves first
Focused on People Leadership: It’s a big responsibility I feel responsible for supporting and protecting the livelihoods of 397,000 Associates.
Harnessing Intellectual Horse Power Be brave: Hire people who are smarter than you!
Guiding Teams Channel and direct the power of your team
Diversity & Unity Expect and positively reinforce teamwork
The Power of Story Telling You must invest time to explain what you do This 90% = 0% If you don’t do this 10% well… Time spent doing “the work” Time spent telling people what you do The 10% + 90% = 0% Rule The 10% + 90% = 0% Rule
Know your audience & be prepared What do they care about? What questions do they have? Are they open minded? What might they ask me? What’s in it for them? How will this effect their team? Who is in my corner? Are there any taboos I am breaking? Effective Story Telling
Consensus Building Spend time building win-win situations
Political Acumen Plan to spend MORE TIME story telling CEB; “Activating Disruptive Insights”; October 2013
The Power of Humor Leading people isn’t always easy “Rule #6: Don’t take yourself so seriously!” Benjamin Zander
Conflict & Courage Don’t stand for unprofessional behavior
Development Your time & effort says: “I care about you”
Leading through Change Break down barriers – virtual AND physical