Presentation is loading. Please wait.

Presentation is loading. Please wait.

Canadian Tire Corporation Technology Through the Eyes of the Customer Eugene Roman Chief Technology Officer.

Similar presentations


Presentation on theme: "Canadian Tire Corporation Technology Through the Eyes of the Customer Eugene Roman Chief Technology Officer."— Presentation transcript:

1 Canadian Tire Corporation Technology Through the Eyes of the Customer Eugene Roman Chief Technology Officer

2 2 2 What if the 70 year old world of information technology is being disrupted by mass consumerization of technology? (already underway) What will matter in this interactive world? Is infotech becoming obsolete (answer is - YES) We’ll try to answer these questions

3 3 What is really going on in this Digital Content World? Every thing that can become interactive content, is rapidly becoming so… Interactive Content is being authored by millions of people and flows from a billion+ devices…

4 4 4

5 5 5 The consumerization of IT changes just about everything imaginable…

6 6 Interactive Technology is a complex and evolving digital space Interactive Consumer Media Telco Consumer Electronics IT Can traditional Info Tech experts/tools effectively deal with this digital space ?

7 7 Connected customer innovation is: - Tricky - Wicked Fresh - Predictable - Enigmatic - Cloudy “Customer Innovation” in a Highly Interactive World Online Shopping Gizmo

8 8 8 Digital Hubs and Advanced Computing Services Platform to Support all CTC Businesses Teams of Highly Skilled Cyberneticists and Innovators Driving New Ideas Extensive Use of Accelerators/Catalysts/Enabler Technologies Building Relationships with our Customers through their Entire Lifecycle CTC The World of Connected Consumers, Employees, Suppliers …all industries are becoming increasingly interactive Highly

9 9 The Big Shift Just Ahead …. ANY DEVICE, ANYWHERE, ANYTIME,AUTONOMIC, ACCESSIBLE, AFFORDABLE,AGILE… Hi – I’m a Canadian Tire, the future is AUTO-MOBILE…

10 10 CTO Mandate to innovate… Canadian Tire isn’t interested in best practices the future is… “next digital practices”

11 11 Canadian Tire The Future of IT is All About the Connected Customer

12 12 An experiential, experimental, enteractive wall… Entertaining/interactive = enteractive shoemouse

13 13 Enteractively ??????? Wikipedia does not have an article with this exact name. Please search for Enteractive in Wikipedia to check for alternative titles or spellings.Log in or create an account to start the Enteractive article, alternatively use the Article Wizard, or add a request for it.search for Enteractive in WikipediaLog in or create an accountArticle Wizardadd a request for it Reactive - Active – Proactive – Superactive – Hyperactive. ….. >>>>> Enteractive is all of the above <<<<<..….

14 14 An example of

15 15 Innovation or Innovaction ???? Low Success Rate …aka seeking the chains of causation

16 16 CT Work Open Ideation SMART Solutions Futuristics Delivering valuable customer solutions using world class advanced design and delivery methods – enteractively advanced Ideas, id-ahs, more ideas, breakthrough ideas

17 17 A SMART JAM CT – Area 51 JAM ROOM MEETS APP LAB Enteractive Work

18 18 The brave new enteractive world… BOPS ASOS WEM WCM DAM XUX WWW ESL SAPP GAPP Most of the new enteractive world is yet to be discovered New Emergent Cyber Capabilities

19 19 Store Labs – Enteractive Sandboxes Enteractive testing is done onsite with both employees and customers to gain rapid feedback on cyber effects/usability 480 work

20 20 Enteractivity is the future

21 21 Thank You (enteractively)


Download ppt "Canadian Tire Corporation Technology Through the Eyes of the Customer Eugene Roman Chief Technology Officer."

Similar presentations


Ads by Google