administrative evil, or depriving stakeholders of their humanity, is a likely outcome of hubris.
The administrator is much less likely to view personal acts as harmful compared to those on the receiving end of those actions.
How can a vision statement act as a method of disciplining workers?
planning processes often serve to anchor the organization by assuming that the future will be much like the past.
This bias towards the past tends to create a “cultural lock-in” where rigidity and inflexibility become corporate norms
Dressage = a kind of work that power elites can force workers to perform solely to demonstrate the fact that the privileged can require obedience, discipline, and self- control.
The appearance of input into decision-making involves: Loss of commitment Frustration And results in: Manipulation Worker responsibility
administrative evil also involves the manipulation of space to ensure that workers do not act collectively in some confused way (from an administrative standpoint), but rather individually in their own space (office, computer, or classroom). These separate spaces are very often largely invisible to other workers.
A panopticon is a prison that consists of a tower located at the center of a courtyard, surrounded by levels of cells. Each cell falls under the scrutiny of the tower and each inmate is visible to the surveillant alone. The cells become ‘small theatres’ in which actor is alone, perfectly individualized and constantly visible. The Panopticon operates even in the absence of a surveillant because the prisoner (worker) can’t see him.
The panopticon transforms the inmate (worker) into the instrument of her/his own subjugation.
Panopticon applied to us: We need to make the University more cost effective, improve efficiency, enhance productivity and performance, provide value for the money, give consumers (students) more choice.
This means that we will re-define instructors’ responsibilities (more students, less security, lower pay), ration teaching resources, use mission statements, do appraisals and audit staff performance in the allocation of funding.