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Techno-Bullying: Intervention and Prevention Strategies for Managing Bullying by the Use of Technology Kimberly L. Mason, Ph.D. Cleveland State University.

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Presentation on theme: "Techno-Bullying: Intervention and Prevention Strategies for Managing Bullying by the Use of Technology Kimberly L. Mason, Ph.D. Cleveland State University."— Presentation transcript:

1 Techno-Bullying: Intervention and Prevention Strategies for Managing Bullying by the Use of Technology Kimberly L. Mason, Ph.D. Cleveland State University June 29, 2005 American School Counselor Association Conference

2 2 Techno-Bullying Tragic story of Ryan Halligan

3 3 What is Techno-Bullying? Bullying by mobile, wireless, and Internet technologies Sending or posting harmful/cruel text messages or images Power, Control, & Human Relationships –harass –degrade –inflict harm –inflict fear

4 4 Forms of Techno-Bullying FlamingHarassmentCyberstalking Denigration (put-downs) Masquerade Outing and Trickery Exclusion

5 5 Prevalence of Techno-Bullying 91% of 12 to 15 years old accessed the internet regularly (UCLA Center for Communication Policy, 2003) Almost 99% of all teens ages 16 to 18 surveyed stated using the internet (UCLA Center for Communication Policy, 2003) 50% of kids are alone online most of the time, and only 16% stated they talk to their parents about what they do online (Media Awareness Network, 2004). Berson, Berson, and Ferron (2002), found 74% of girls ages 12 to 18 spent majority of their time online in chat rooms or sending instant messages and email

6 6 Prevalence of Techno-Bullying (cont) One in every seventeen kids reported being threatened/harassed while using Internet (U.S. Department of Justice, 2001) i-SAFE America found 57% of 4 th -8 th graders were bullied online (MarketWire, 2004) 25% students received material that said hateful things about another person (Snider & Bordel, 2004 ) 30% of 9 and 10 year olds, and over 70% of 15-17 year olds, visit chat rooms (Media Awareness Network, 2004) More than 45% of young Canadians use instant messaging (Media Awareness Network, 2004)

7 7 Why This Form? Two Factors to consider: –Environmental –Motivational

8 8 Why This Form? (Environmental) Disinhibition –You don’t know me dissociative anonymity experimentation with multiple identities –You can’t see me illusion of invisibility moral values and social expectations reduction of social and contextual cues and tangible feedback different social expectations for different online environments

9 9 Why This Form? (Environmental) –It’s just a game underdeveloped empathy skills lack of impulse control underdeveloped an internal behavior control mechanism ineffective problem solving skills

10 10 Why This Form? (Motivational) 4 Types of Technobullies –Vengeful Angel see as righting wrongs becomes a bully works alone involved in protecting friend/others –Power-Hungry or Revenge of the Nerd power and control usually needs an audience needs the reaction typically the victim of offline bullying one-to-one keeps a secret

11 11 Why This Form? (Motivational) 4 Types of Technobullies (cont) –The Mean Girls bored or to entertain ego-based most immature done in group or planned requires an audience –The Inadvertent Technobully does not think he/she is a bully not intentional because I can because I can acts out role-playing usually done alone or when accused

12 12 What’s the Impact? Low self-esteem DepressionAnxietyAnger School failure School avoidance School violence Suicide

13 13 Ways Kids Technobully E-mail –electronic mail –transmission of messages over communication networks –not realtime –broadcast a message/document to everyone in the group at once 2 Types flame mail hate mail Phishing - deceptive e-mails Spoofing - when your e-mail isn't your e-mail

14 14 Ways Kids Technobully Chat Rooms/Bash Boards Internet Relay Chat (IRC) –live, real-time conversations with as many people at the same time –conversation with a group –stored in temporary memory –online bulletin board –write anonymously –write anything

15 15 Ways Kids Technobully Instant Messaging –combines the live nature of chat rooms with the personalized contact of e-mail –instant message exchanges messages in realtime between two people –stored in temporary memory –buddy Lists –steal passwords and assume identity –AOL's Instant Messenger (AIM), ICQ, Microsoft's MSN Messenger, Window Messenger, and Yahoo! Messenger, Trillian

16 16 Ways Kids Technobully –IM Lingo –Acronyms abbreviations, symbols, and acronyms –BTW = By the way –BRB = Be right back –AFK = Away from keyboard –BBL = Be back later –>LOL> Laughing out loud – Bye for now

17 17 Ways Kids Technobully –IM Emoticons (emotion + icon) express the emotion behind a word, phase or sentence ;):*(:P

18 18 Ways Kids Technobully Small Text Messages –short text messages (SMS) sent and transmitted from a cell phone –use abbreviations and symbols –140-160 characters –challenging for adults to monitor

19 19 Ways Kids Technobully Small Text Messages (cont) f U do not undRstNd DIS sNteNc U nEd 2 Lern txt lingo rofl lmao Teenangels Chat Translator

20 20 Ways Kids Technobully Digital Cell Phones –camera enabled cell phones –nude and degrading pictures of other kids –distributed throughout the school by email –placed on a Web site to mock and humiliate

21 21 Ways Kids Technobully Web Sites/Blogs –location on WWW –blogs – online journals –mock, torment, and harass others –post other kids personal information and pictures –“RSS" stands for "really simple syndication”,,,,,,,,,,,

22 22 Ways Kids Technobully Voting/Polling Booths –allows users to vote online –Who’s Hot? Who’s Not? –the fattiest, ugliest, dirtiest, etc.. boy or girl at school –

23 23 What Can Be Done? Recognize the signs –spending a lot of time on the computer –a reluctance to use the computer or go to school –having trouble sleeping or having nightmares –crying without reason –mood swings –not feeling well –becoming anti-social –falling behind in school work

24 24 What Can Be Done? Tell an adult you know and trust Don't reply to messages Do not erase or delete messages Make of copy – SAVE EVERYTHING Disable old address, names, passwords Develop a new ones Develop a new ones

25 25 What Can Be Done? (cont) What Can Be Done? (cont) Send warnings that it is an offense to use the mobile phone in a harassing way If the bully is a student at your child’s school, meet with school officials and ask for assistance in resolving the situation. Enable “Block”, Ignore”, “Ban” feature Inform your Internet Service Provider (ISP) or cell phone/pager service provider (MSP) Inform your local

26 26 Who Can Help? Home, School, Peer, and Community Involvement AwarenessEducationTeach –empathy skills –kindness –respect –decision-making skills –problem-solving skills

27 27 What Can Parents Do? Get involved and be aware Listen Learn everything about the Internet and what your kids are doing online Encourage your kids to come to you if they are victims of techno-bullying Encourage your child to develop his or her own moral code Emphasize your expectation that he or she do what is right in accord with your family’s values Negotiate an online agreement with your kids

28 28 What Can Parents Do? (cont) “Google” your child Watch out for signs that your child is being technobullied Report any incident Involve all parties Install Monitoring/Filtering Programs –SpectorSoft –eBlaster –NetNanny –SpyAgent –SoftProbe –ActivityLogger

29 29 What Can Schools Do? Conduct an audit of its technology uses and needs Integrate curriculum-based anti-bullying programs into classrooms Make sure all school faculty and staff, students, parents, and the community are educated Change the bullying policy Update computer Acceptable Use Policy –Parents and students sign it

30 30 What Can Schools Do? (cont) Offer counseling services to the victims, bullies, and their families Establish Anonymous reporting boxes Provide warning to cyberbullies and their parents of possible negative consequences. Ask students for their input or suggestions Be attentive to free speech standards

31 31 What Can Kids Do? Seven Rules of Dealing with Bullies –don’t respond or engage –keep all abusive emails, instant messages, etc. –understand technobullying –get help –become alert to provocation –become an observer –prepare to take action/take a stand with peers

32 32 What Can Kids Do? (cont) Never give out password, PIN, or personal information Only communicate with people you trust (buddy list) Never accept a file or download from someone you do not know/trust Choose a screen name that does not give personal information Don’t configure IM for automatic logon Don’t post screen name

33 33 What Can Kids Do? (cont) Use Netiquette Use hard to guess passwords Think B4U click Take five Google themselves

34 34 What Can the Community Do? Businesses Community agencies Mental health professionals NeighborhoodChurch

35 35 Legislature Support Rep. Jimmy Stewart, a Republican from Athens, OH Sponsor of a bill that would require Ohio schools to develop anti-bullying policies. He states, “ I would be willing to consider a provision that deals with technobullying. He's skeptical about how effective it would be. “In the end, a policy is effective only if teachers, parents and students are aware of it.”

36 36 Techno-Bullying It is everyone’s business and the best response to combat it is a pro-active or preventive one from school administrators, teachers, counselors, students, parents, and the community.

37 37 Questions?

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