Presentation on theme: "Dr. Hays Leadership and Ethics Bishop Kearney High School"— Presentation transcript:
1Dr. Hays Leadership and Ethics Bishop Kearney High School The Leader’s Light or Shadow “We know where light is coming from by looking at the shadows” Paul WoodruffDr. HaysLeadership and EthicsBishop Kearney High School
2A Dramatic Difference Moral and immoral leaders/light and darkness Leaders have unusual degree of powerCreate conditions under which people must live and moveIlluminating as heaven or shadowy as hellSpecial responsibilityWhat is going on insideCan create harm or goodDo you see this happening in health care organizations?Octave Tassaert, Heaven and Hell, 1850
3Types of Bad Leaders Incompetent Rigid Intemperate Callous Corrupt Lack motivation or ability to sustain effective actionRigidUnyielding, unable to accept new ideas, etc..IntemperateLack self-control and enabled by followersCallousIn uncaring or unkind; ignores needs of followersCorruptLie, cheat, and steal; put self interest ahead of public interestInsularDraws clear boundaries between welfare of organization and outsidersEvilUse power to inflict severe physical or psychological harmIncompetentLack motivation or ability to sustain effective actionRigidUnyielding, unable to accept new ideas, etc..IntemperateLack self-control and enabled by followersCallousIn uncaring or unkind; ignores needs of followersCorruptLie, cheat, and steal; put self interest ahead of public interestInsularDraws clear boundaries between welfare of organization and outsidersEvilUse power to inflict severe physical or psychological harm
4Behavioral and Personal Characteristics of Toxic Leaders Destructive behaviorsLeaving followers worse offViolate human rightsCreate dependencePlay to basest fears and needs of followersStifle criticismMislead followersSubvert ethical organizational processesFail to nurture followers, including successorsMake themselves indispensibleToxic qualitiesLack of integrityInsatiable ambitionEnormous egoArroganceAmoralityAvarice (greed)Reckless disregard for costs of their actionsFailure to understand problemsIncompetent in key leadership situations
6Shadow of Power Leadership cannot exist without power Is the foundation for influence attemptsAbuse of power is all too common in organizationsMore we have, more likely others will complyTypes of powerCoercive power: based on penalties and punishmentReward power: depends on delivery of something of valueLegitimate power: resides in position, not the personExpert power: based on characteristics of personReferent power: based on admiration one has for anotherDraw on more than one source of power
7Shadow of Privilege Leader excess is not a new phenomenon Old Testament prophets railed against the political, religious, and social elite condemning them for hoarding wealth, feasting while the poor went hungry etc…“Woe to those who devise wickedness and work evil on their beds! When the morning dawns, they perform it, because it is in the power of their hand. They covet fields and seize them, and houses, and take them away; they oppress a man and his house, a man, and his inheritance.” Micah 2:1-2Leaders enjoy greater privileges than followersGreater the power, greater the rewardsLink between power and privilegeAbuse of one leads to abuse of otherQuestions to consider:How many additional privileges should leaders have?What should be the relative difference in pay and benefits between workers and top management?
8Shadow of Mismanaged Information Deny having information in their possessionWithhold information followers needUse information solely for their benefitRelease info to wrong peopleViolate privacy rights of followers
9Shadow of Irresponsibility Leaders held accountable for everyone in organizationDetermining extent is far from easyDo employers owe employees a certain degree of job security?Leaders act irresponsibly when:Fail to make reasonable efforts to:Prevent followers misdeedsIgnore or deny ethical problemsDo not shoulder responsibility for consequences of directivesDeny duties to followersHold followers to higher standard than themselves
10The BIG QuestionWhy is it, when faced with the same ethical challenges, some leaders cast light and some cast shadows?
11The Dark Side of Followership Followers walk on the dark side when they fail to meet their own moral responsibilitiesChallenge of obligationChallenge of obedienceChallenge of cynicismChallenge of dissentChallenge of bad news
12Unhealthy Motivations Leaders must pay attention to their motivationsWHY??Leaders project shadows out of their inner being that produce unethical behaviors7 internal monstersInsecurityBattleground mentalityFunctional atheismFearDenying deathEvilSelfishness
13Insecurity Leaders are often deeply insecure Mask feelings of inner doubtLeaders are inextricably bound to what they doUse followers to serve selfish interests
14Battleground Mentality Often use terms like wins and losses, allies and enemiesThey do battle with the competitionActing competitively becomes self-fulfilling prophecyCan be counterproductive
15Functional Atheism What is it? “I have to make it happen” Leaders belief that they have ultimate responsibility for everything that happens in organization“I have to make it happen”Symptoms include:High stressBroken relationships and familiesWorkaholismBurnoutMindless activity
16Fear What type of fear drives leaders? What results?? ChaosUnknownChangeFear itselfWhat results??Stifle dissent and innovationEmphasize rules and procedures instead of creativityConsolidate their power instead of sharing itHow would this unhealthy motivation in leaders affect heath care organizations?
17Denying Death Leaders do not: want to face fact that projects and programs should die if no longer viableface fact that they may have made mistakesFear negative evaluation and public failureNeed more leaders like IBM founder Thomas WatsonWhat he saidHow would having leaders like this transform health care as an industry?
18Evil Not as common, but must be aware of Lot of inner demons lurking in leadersJealousy, envy, rageSome people are driven by force more powerful than anxiety or fearEVILInsecurity and desire to vanquish enemies leads to shadows being cast
19Selfishness Self-centeredness manifests itself through: Pride, greed, and narcissismProud of themselves and their accomplishmentsLack empathy for othersFocus on defending their turf and maintaining their statusDo not cooperate with others to serve common goodIgnore creative ideas and valuable data
20The Warped Mind of Leaders Insatiable desires of out-of-control leaders has less to do with money and more to do with the following:Poor self-image: low self esteem, want to put past behind them (Martha Stewart)“I Deserve It” myth: leader should get all credit for organization’s success (Jack Welch)Unchecked fantasies: desires are not controlled by harsh reality facing their followers (Jim Jones)Society’s blessings: leaders can do whatever they want as long as they produceCompetitiveness gone awry: leaders compete with peers for higher and higher salariesLonesome soldier syndrome: leaders find it hard to make friends because they fear others are only attracted to their powerBoredom: leader’s do not know what to do next; new challenges can place in moral jeopardyPower corrupts: leaders lose sight of what is rightfully theirs and what isn’t
21Leaders and Decision Making Biases Ethical miscues by leaders can be determined by the way in which decisionsare madeThree theoriesOf the worldAbout other peopleAbout themselves
22Theories of the WorldIgnore low probability events when could have serious consequences laterLimit search for stakeholders and thus overlook needs of important groupsIgnore possibility that public will find out about an actionDiscount future by putting immediate needs ahead of long term goalsUnderestimate impact of a decision on a collective groupFailure to acknowledge and confront riskFraming risk differently from followersBlaming others when larger systems are at faultExcusing those who fail to act when they should
23Theories About Other People Believe that their group is normal and ordinary (good guys) whereas others are strange and inferior (bad)Give special consideration and aid to members of the in-groupJudge and evaluate according to group membership (stereotype)
24When Leaders Rate Themselves More Highly Than Others Do You Consider Yourself Dumb?During a Democrat fundraising event in Massachusetts, Obama "faulted the economic downturn for Americans' inability to 'think clearly‘ “Barack Obama, October 18, 2010"Democrats aren't running on the administration's accomplishments like health-care and financial-regulatory overhaul and the stimulus because it's just too hard to explain. “Joe Biden, October 14, 2010
25Theories about Themselves Rate themselves more highly than other peopleUnderestimate the likelihood negative things will happenBelieve they can control random eventsOverestimate their contributions to organizations and societyOverconfidence (which prevents from learning more about a situation)Conclude that normal rules and obligations don’t apply to them
26Effect of Toxic Leadership on Followers Followers have deep seated psychological needs and fears that make them seek leadersNeed for parent figuresExchanging freedom for securityNeed to feel chosenNeed for communityFear ostracism, isolation, and social deathSense of personal weakness and powerlessness
27Toxic Leadership in Health Care Immediate leader at every level of a healthcare organization who determines resultsMost frequently cited reason employees are unhappy and quit is their immediate leaderHealthcare organizations are moving to a focus on leadership as the means to drive success
28What Type of Leadership is Required? Transactional LeadershipNOTransformational LeadershipServant LeadershipYESWHY??influences, models, supports, and encourages people to serve others first“The greatest among you shall be your servant. Whoever exalts himself will be humbled, and whoever humbles himself will be exalted .” (Matthew 23:11-12)Suigii, The Missing Piece, 2007
29The Missing PieceJesus provides the example of true servant leadership and humility by washing His disciples' feetThese two traits are crucial in a leader’s daily life.We still struggle with making our lives be a daily testimony for others to witness.The missing piece of this puzzle is to actually put it into action servant leadership and humilityDaily put into practice the example Christ set before us.How will this impact the future of health care?YOU are the missing piece!!