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CRISP Technologies 1 CRISP Technologies Business Continuity & Resumption Planning (BCRP) Corporate Resource Integrated Systems Planning.

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Presentation on theme: "CRISP Technologies 1 CRISP Technologies Business Continuity & Resumption Planning (BCRP) Corporate Resource Integrated Systems Planning."— Presentation transcript:

1 CRISP Technologies 1 CRISP Technologies Business Continuity & Resumption Planning (BCRP) Corporate Resource Integrated Systems Planning

2 CRISP Technologies 2 Corporate Profile Corporate Profile Established in 1988 A Management Consulting and Information Technology Organization combining:  Management and Technical expertise  Value added business software products with:  Global coverage  Continuous support and customization  Add on modules and interfaces  Headquarters in Calgary - Alberta – Canada  International offices in:  Sophia Antipolis - Nice – France; Naples – Florida – USA; Dubai - UAE

3 CRISP Technologies 3 Practical, Professional Solutions  Business Continuity & Resumption Planning (BCRP)  Business Continuity Planning (BCP)  Disaster Recovery Planning (DRP)  Emergence Response Planning (ERP)  Risk Management, Audit and security

4 CRISP Technologies 4 Business Consulting The CRISP approach is flexible & based on your needs: Business Continuity Plan Compliance with Regulations & Standards Business Process Resumption Risk Management Audit BCP & DRP Security Audit Operational Audit Emergency Response & Crisis Management BusinessResilience Business Process Audit & Analysis BCP & DRP Strategy

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6 CRISP Technologies 6 Business Continuity Challenges  Concerned about the continuity of your key business functions?  Wondering how vulnerable your business is to risks and exposures?  Wanting to protect and maintain your critical business resources?

7 CRISP Technologies 7 CRISP Technologies BCRP ® The process an enterprise needs to have in place in order to continue its key business functions and get back into normal operations following an Incident. Going from losing a business record ………..……………………………. losing the whole business infrastructure

8 CRISP Technologies 8  Loss or delay of Revenues and Profits  Lower Shareholder Confidence  Lower Employee Morale  Degraded levels of Customer Service  Missed Contractual Commitments  Missed Legal & Regulatory Commitments  Reduced Market Share Cost of Business Interruption

9 CRISP Technologies 9 How Much Would An Outage Cost? Companies without cost estimates 64% Companies with cost estimates 36% There is a complex cost to downtime. Not just the revenue loss, but also the loss of productivity, affect on customer satisfaction, impact on image and the potential for legal actions The full impact is often overlooked! Q. Have you estimated the costs of non- operation of business-critical applications? More Than 60 Percent Of The Companies Don’t Have An Estimate Of How Much An Outage Would Cost

10 CRISP Technologies 10 Average Hourly Cost of Downtime  Brokerage House  Credit card sales and authorization  Catalog sales  Package shipping and transportation  Unix networks  PC LANs  Average hourly cost to recreate data  $6.4 million  $2.6 million  $90 thousand  $28 thousand  $75 thousand  $18 thousand  $50 thousand Source: Contingency Planning Research

11 CRISP Technologies 11 Business Continuity Spending  Average spending is 3-4% of the overall IT budget  Companies that exercise “best practices” spend 6- 7% of IT budget  Spending is incurred at the planning, implementation and testing phases  See Disaster Recovery Life Cycle for time zones where spending is also incurred during actual recovery. This spending is usually insurable

12 CRISP Technologies 12 CRISP Technologies BCRP ® Covers  Risk Management & Business Impact  Optimal Strategy Design and Implementation  Emergency Response  Disaster Recovery & Business Continuity  Re-settlement (Back to the Normal State)

13 CRISP Technologies 13 Proven Methodology  A result of 16 years of BCRP focus and 100’s of man years experience in developing successful plans for many organizations  A set of base plans, emergency response procedures, templates, questionnaires, diagrams, sample guidebooks…. all assembled within an interactive workflow

14 CRISP Technologies 14 BCRP ® Components BUSINESS CONTINUITY / RESUMPTION PLANNING (BCRP) Organization Define Primary Business Units Define Key Functions to be performed Identify Critical Resources Needed to Perform Key Functions Contingency Funding Facilities & Equipment Critical Documents Key Personnel Critical Applications DRP PLAN Infrastructure Recovery Options BUSINESS PLANS Develop and Document Options to Recover or Replace Critical Business Resources EMERGENCY RESPONSE PLANS

15 CRISP Technologies 15 BCRP ® Architecture Infrastructure Guidebook Methodology Business Areas Guidebooks Recovery Sites * Contracts * Set-up * Security Backup Equipment * Acquire * Configure * Activate Telecom Links * Switching * Capacity * Security Procedures Documentation * Operational * Recovery * Resettlement Plan Testing * Infrastructure * Telecom * Applications Quick-Ship Arrangements * Contracts * Delivery * Timing DRP Revision & Sign Off * Critical Apps. * RTO * Technology Define Critical Resources Select Recovery Time Objectives (RTO) Describe Operating Procedures Recovery Options * Efficiency * Q / A * Redundancy Master Plan LEGEND Corporate Business Infrastructure Define User Alternate Procedures

16 CRISP Technologies 16 Sample BCRP ® Interactive Workflow Screens

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21 CRISP Technologies 21 Plan Execution  Incident Escalation & Emergency Response

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25 CRISP Technologies 25 Sample CRISP Technologies BCRP ® Clients  Air Canada  Risk Assessment and Contingency Planning  Alta Gas  IT Infrastructure Review & Disaster Recovery Planning  Private Banking - Monaco  Contingency Plan Audit  BCRP Interactive Workflow  BP Amoco  Business Resumption Planning  Recovery Plan Automation  City of Winnipeg  BCRP Interactive Workflow  Contingency Planning  Crestar Energy (Gulf/Conoco)  Contingency Planning  EDS Canada  Business Continuity Planning for Outsourcing Clients  Energy Utility Board (EUB)  BCRP Methodology  IT Disaster Recovery Plan  Florida Water Supply & Treatment Facilities  Audit and Security of SCADA Control System  New York Power Authority  Audit and Assessment of SCADA Control System  Nice Cote D’azur Airport  Emergency Response Automation with CRISP Workflow  Review existing plans and performing gap analysis  Nexen Energy  Network Security Audit  Contingency Planning  Ontario Realty Corporation  BCRP Interactive Workflow  Contingency Planning  Palliser Health Region  Business Continuity plan audit & development  BCRP Interactive Workflow  Peters & Company Financial Corporation  BCRP Interactive Workflow  Petro Canada  Business Continuity & IT Disaster Recovery Planning  Asset Management Needs Definition & Analysis  DRP & IT BCP for London, Aberdeen, Essen, Hague  Shaw Cable Systems  IT Infrastructure & Security Planning  Trans Canada Pipelines  Business Continuity Planning

26 CRISP Technologies 26 Workflow Value Proposition & Hot Buttons  Removes the mystery of plan development & Stress of Emergency Response  Presents Consulting with a “Touch & Feel” approach  Shows what the plan would look like at the start of the project  Provides a sure path for SOX, ISO 17799, CRBF 97.2, Bale 2 and other Audit & Control compliance  Investment that guarantees results with less risk, time and cost

27 CRISP Technologies 27 What Our Customers Are Saying  “The CRISP BCRP methodology, tools and templates combined with their professional consulting services provided us with the ability to quickly and effectively develop, implement and maintain our IT Business Continuity and Disaster Recovery Plans” * Petro-Canada*  “ The CRISP BCRP methodology allowed us to quickly get to the heart of the disaster recovery process without having to spend needless time reaching agreement on the initial format and organization of the material” * Alberta Energy Utility Board *

28 CRISP Technologies 28 Why CRISP Technologies ?  Worldwide recognition as experts in Business Continuity  Flexible & neutral business approach  BCRP ® Interactive Workflow  Proven Methodology from hands-on practical experience  Fully invested in long term product development & support

29 CRISP Technologies 29 Small Enough to be Responsive Large Enough to Provide a Total Solution

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