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ATB Financial Mary Montgomery Higher Education & Careers Program Leader.

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Presentation on theme: "ATB Financial Mary Montgomery Higher Education & Careers Program Leader."— Presentation transcript:

1 ATB Financial Mary Montgomery Higher Education & Careers Program Leader

2 To be #1 in every market we choose To be the place to work To be loved and respected by Albertans Understanding of the Alberta marketplace and our customers Work with people who are leaders in their field A place where their ideas can help shape the future of a company Have the sophistication and expertise of a big bank combined with the passion and connection to customers and their communities,

3 Our Vision Uniquely Albertan Outstanding people Providing world-class solutions for Albertans

4 Dave Mowat, President & CEO “We’re changing our world by putting people first and making dreams come true.” – Dave Mowat, President & CEO Dave Mowat is a banker. That sounds pretty straightforward. And it is, in the sense that he deals with a lot of big numbers, understands the confusing world of banking, leads a lot of creative associates, and continually thinks about how to serve hundreds of thousands of customers across the province. But he’s also a banker who’s not afraid to talk about love. Love of getting the customer the best deal, and gaining, protecting and growing the love and respect of all Albertans.

5 Did you know… Full-service financial institution Headquartered in Edmonton Commenced operations in 1938 Total assets of $26.5 billion Largest Alberta-based financial institution Corporate offices located in Edmonton & Calgary. Customer Contact Center in Calgary 171 branches and 130 agencies in 242 Alberta Communities 5,000 Associates680,000 Customers

6 Our Goals To be #1 in every market we choose –We believe strongly that we can take our understanding of the Alberta marketplace and our customers, combine it with great people, sophisticated tools and process, and our deep connection to communities, and use that unique combination to be the leader in every market we are in. To be the place to work –For people who work in any aspect of the financial services industry, we want to be known as the place to work… where they can work with people who are leaders in their field, be a part of a symphony of specialists, where they can make a real difference for their customers, and a place where their ideas can help shape the future of a company and the decisions we make. To be loved and respected by Albertans –If we achieve the paradox of having all the sophistication and expertise of a big bank combined with the passion and connection to customers and their communities, we believe that more and more Albertans will be proud of “their ATB” and want to do business with a financial institution that is uniquely Alberta.

7 Our Culture ATB Culture Customer Service AccountabilityTeamworkLeadershipInnovation Associates at ATB live the values of the organization which allows us to deliver world-class solutions to ATB customers.

8 Employee Focused Top 50 Employer in Canada Top 55 Employer in Alberta Top Employer for Young People Award Winning Top 30 Benefit Plans in Canada Flex Benefits, Wellness Account, Vacation Buy Career Advancement Westwinds Campus (Calgary) Benefits

9 Community Focused Most Respected Corporations 2009 (Venture Magazine) Financial Assistance to customers affected by Alberta flood ATB Cares Website Committed to Our Customers Contributed $2 million to organizations across Alberta United Way Teddy for a Toonie $100,000 donation to Alberta Red Cross, flood assistance & countless employee volunteer hours Committed to our Communities

10 Lines of Business (LOBs) Retail Financial Services (RFS) Business & Agriculture (B&Ag) ATB Investor Services (ATBIS) Corporate Financial Services Strategic Support Units (SSUs) Partner with and support the LOBs in delivering ATB’s promise to our customers, associates and our shareholder. CFO Portfolio Strategy & Operations Risk Management Reputation & Brand People & Culture (formally HR) Mapping Out ATB Financial Opportunities

11 Retail Financial Services (RFS) / Business & Agriculture (B & Ag) Retail Financial Services Business and Agriculture The Heart of ATB Personal and Business Branch Network Full Service Rural Branch Network Focused on the client needs under $5M Customer Contact Centre

12 The Branch Network ATB Branch Network 244 communities 164 branches 133 agencies Customer Contact Centre 10 Markets Edmonton (3) Calgary (3) North Central East Central West South

13 Retail Banking Day to Day Banking Bank Accounts Basic Investments (GIC, TFSA, RESP) Loans and Lines of Credit Mortgages Business Partner Referrals

14 Retail Banking Positions Personal Banking SpecialistsCustomer Service SpecialistOutbound Sales Specialist Customer Service Representative/Coordinator Customer Service Supervisor

15 Corporate Financial Services (CFS) Oil and Gas Large Commercial Enterprises Agriculture, Food and Forestry Large Business Clients ($5 million and over) Local Market Knowledge Industry Expertise Local Decision Making ATB Strategic Advantage

16 Corporate Business Units Finance and Administration TreasuryRisk Compliance Information Technology Human Resources Marketing

17 Before you apply Why have you applied to this position? (apply to positions appropriate to skill set) What are you looking for from an employer? Know what you want Don’t apply for a position that will focus on analyzing statements and creating reports when you really want to work with external customers Know what doesn’t work well for you How has your previous experience prepared you for this position? Be prepared to highlight your education, as per position requirements Know your strengths

18 Research Company Website atb.com Find out about the culture Read news releases Social Networking Facebook Make connections Talk to someone that works for ATB Informal Sources Ask friends and family what they know about the company Chances are one of them is an ATB customer!

19 Resume & Cover Letter Include a short cover letter with your application Highlight your skills and experience that are most applicable to the position in your cover letter and resume Check for proper grammar and spell check Keep your resume concise and appropriate to the role you are applying for. (2 pages max.)

20 Interview Preparation Prepare for Behavioural Descriptive Interview (BDI) Questions Tell me a time when.. Give us an example of a time when… STAR Responses S pecific Situations T asks Assigned A ctions Completed R esults (can be positive or negative)

21 Interview & Follow-up Dress appropriately, this is your chance to make that first impression Make sure to ask relevant questions Bring references with you (include phone, , title and your relationship with the reference) Don’t be afraid to ask for feedback, if you are not selected

22 Career Tips Pick an employer that suits your values, strengths, and talents Get out of your comfort zone Believe in your abilities Have realistic expectations Accept and action feedback

23 Opportunities at ATB Financial ATBCareers.com- will list the most up to date positions available

24 Thank you for your interest in ATB Financial! Questions?


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