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John Stephenson E-Learning: Quality means effective learner control Staffordshire University May 2007 John Stephenson Emeritus Professor, Middlesex University,

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Presentation on theme: "John Stephenson E-Learning: Quality means effective learner control Staffordshire University May 2007 John Stephenson Emeritus Professor, Middlesex University,"— Presentation transcript:

1 John Stephenson E-Learning: Quality means effective learner control Staffordshire University May 2007 John Stephenson Emeritus Professor, Middlesex University, London, UK Most of these slides are available on the internet at:

2 John Stephenson Some Dimensions of Quality Macro - Micro? Purpose Design Efficiency Relevance to users Return on investment Stakeholders Pedagogy Marshall MacLuhan…..? What about quality as relevance to learners development?

3 John Stephenson Ongoing powerful forces for change, including WEB 2-0 Convergence

4 John Stephenson WEB 2.0? Bottom up Democratic Participative Massively growing Communities of interest Dominated by younger contributors Diversity, responsive, culture. QUALITY?

5 John Stephenson Material via iPods etc - learning materials and resources - direct, bespoke Podcast Online diary, increasingly used in HE - reflections on own learning and experience - initiating discussion around propositions - organic learner led communities of interest - public, shared (eg with tutor) totally private Blog Plus the blog and podcast

6 John Stephenson Is Web 2-0 a relevant resource? Plethora, un-authenticated, unfiltered - but widely used, culture of participation Raises issues of Quality Relevance Control

7 John Stephenson Affordable, portable, street cred Ownership Sony PlayStation Portable Games Plus WiFi, web, built-in material, streaming pods, 1 to 1, 1 / groups live video Web 2.0 into the classroom TECHNICAL CONVERGENCE!!

8 John Stephenson Stop Press If you cannot beat them, help them. Internet use is a fact of life so learn to do it well Focus on intelligent use of the internet –Judging provenance and relevance –Proper citations; Critiques of source materials Develop independent engagement with materials Assess the process - not just the outcome Exams in UK will be overhauled in a bid to eradicate pupils cheating by using the Internet… The Observer, Tutorial support

9 John Stephenson The Internet has transformed our lives…. Travel Music News Business Work…. Traditional intermediaries are changing roles, even disappearing - clients are more in control Why not in education? The end of the pre-planned course?

10 John Stephenson Other dimensions of quality Relevance to longer term needs

11 John Stephenson Lord Dearings Report on Higher Education On leaving HE, all students should have developed the practice of taking responsibility for their own learning

12 John Stephenson Henry! Our partys total chaos. No one knows when to eat, where to stand, what to..... Oh Thank God, here comes a border collie Acknowledgements to Larson

13 John Stephenson Collusion with Dependence

14 John Stephenson If these sheep were capable they would have three extra attributes: ability to learn for themselves, and quickly suss out the new environment ; belief in their personal power to perform in new situations (they would have the confidence, having spotted the pasture discretely left by the host, to do something about it) and powers of judgement (they might even question whether it was appropriate for sheep to be at the party and simply leave).

15 John Stephenson Capability and competence A way of looking at the world of actions Unfamiliar context Familiar context Unfamiliar problems Familiar problems

16 John Stephenson Capability and competence Position Y Competence: Reliable delivery; Performance standards; Error elimination; Technical expertise; Established procedures; TRAINING Unfamiliar context Familiar context Unfamiliar problems Familiar problems Y

17 John Stephenson Position Z Exposure, Autonomy, Networks peers Problem formulation, Courage, risk, Imagination, intuition, creativity; Responsibility LEARNING Unfamiliar context Familiar context Unfamiliar problems Familiar problems Capability and competence Z

18 John Stephenson Research on e-learning: key words ownership responsibility flexible personalised self-managed help when needed recognition

19 John Stephenson Challenges for Education Pedagogical coherence

20 John Stephenson Teacher SupplierManagerDesigner TechnicianLearner Key Actors in E-learning Learning model Communication via a common understanding Researcher

21 John Stephenson Offer the time, place, pace and style that responds to your needs UfI/learndirects pledges to learners Clear information to enable personal choices and control Materials relevant to your interests that actively involve you Help to monitor your own progress and record your achievements To give you easy access to the specialist support you need To put you in touch with other people studying the same topics To help you relate your learning to your longer term ambitions

22 John Stephenson Instructivist Constructivist Industrial Post Industrial Teacher Centred Learner Centred Experiential Learning styles Tacit Learning Learning Cycles Authentic Situated Problem- Based Communities of practice Pedagogy Jargon Lets KISS! Keep it so simple

23 John Stephenson Learner managed process Teacher Controlled Process Open ended, strategic learner directed Teacher Specified tasks NW NE SWSE Online Pedagogy Grid Presents traditional training and teaching by innovative means Gives learners control over style, location, pace, duration, sequence but not task Process predetermined - learners explore content and direction. System liberates and supports learners to decide and control own direction and process Coomey,M Stephenson,J 2001, Its all about Dialogue, Involvement, Support and Control, in Teaching and Learning Online, Stephenson, J, Kogan Page London

24 John Stephenson Learner managed process Teacher Controlled Process Open ended, strategic learner directed NW Teacher Specified tasks NE SWSE Online Pedagogy Grid Learner managed learning environment; Customised intuitive tools Wikis podcasts and blogs Google and other open sources online mentoring.

25 John Stephenson Learner managed process Teacher Controlled Process Open ended, strategic learner directed Teacher Specified tasks NW NE SWSE Online Pedagogy Grid (Coomey,M. & Stephenson,J. 2001) Vast majority of cases in research literature were in NW, some in NE and SW, few in SE The SE quadrant is where e-learning in work/life can be most effective

26 John Stephenson See at The UfI/Learndirect Learning Through Work Degree Programme

27 John Stephenson See at The UfI/Learndirect Learning Through Work Degree Programme (LtW) An opportunity for individuals and work-based groups to get university qualifications without leaving the workplace. A partnership between work and university negotiated by individuals Customised programmes built on existing skills and knowledge and focused on work-related learning.

28 John Stephenson See at Learning Through Work Degree Programme Individualised, developed by learners themselves Internet LtW platform provides materials to support the learning process; The WEB provides specialist materials, networks etc; University provides online tutor, quality assurance, final award Work provides projects and opportunities for learning;

29 John Stephenson Exploration Online tasters, is it for me, whats involved Design Examples, level statements, procedures, ideas, expert advice, content areas, activities Negotiation Registration of personalised programme with a university Implementation Pursue registered programme with university support Demonstration Show achievements against agreed criteria to gain award Structure of Learning Through Work Programme 2,700 successful negotiations, 650 completions

30 John Stephenson Johns Control centre Activities - ongoing - recent Personal log - goals - achievements - credit bank - private - reflections Resource library - RSS assembled in response to stated / inferred interests Plans - strategic, - immediate, progress priorities Networking - peers, employer, wider specialist community Pooled experience - knowledge bank, specialist help Awards and qualifications - help with levels, assessment The future - user managed portals?

31 John Stephenson Learner Managed University Awards Imagine a course where the University does NOT provide the content The student ENGAGES with resources, issues, problems, opportunities from the Web, in society, at the work-place, libraries and life.

32 John Stephenson Roles of participants in Learner Managed university awards Teachers Help learners in the above Support, feedback Advise on sources, progress Universities Clarify level criteria for qualifications Quality assurance Learners Articulate plans, Justify proposals Negotiate approval Demonstrate achievement

33 John Stephenson Tutoring online for Learner Managed Programmes Based on analyses of student / tutor online exchanges, students raised issues related to:-: Controlseeking, asserting, taking, assuming Relevanceof activity to course, self, aspirations Affirmationam I doing the right thing Reassuranceam I good enough to do this University cultureis this what is expected, level? Clarificationpossibilities, plans, constraints

34 John Stephenson Tutoring online for Learner Managed Programmes Based on analyses of student / tutor online exchanges, tutors are helpful when their responses are:- Empoweringyes, it really is up to you Enablingthis will help you Reassuringyes, you can do it FacilitatingIll see what I can do for you Extendinghave you thought of taking it further Confirmingyou are on the right track Explainingprocedures, levels, requirements

35 John Stephenson Content is cheap and widely available. Feedback and guidance are essential. Academic support is expensive. So…… Use the most expensive resource on the most valuable service Financial arguments usually prevail!

36 John Stephenson E-Learning: Quality means effective learner control Staffordshire University May 2007 John Stephenson Emeritus Professor, Middlesex University, London, UK Most of these slides are available on the internet at:


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