2Goals Equal SuccessPeople who write out clearly defined goals and objectives are more successful than those who do not have a defined life planless than 3% of the population has a complete goals program.
3Goals Equal SuccessNot having goals is similar to sailing a ship across the Atlantic without a map. Goals, like maps, help you get to your destination much faster than sailing though life aimlessly.
4Goals Equal SuccessThe Yale University class of '53 conducted a famous goal-setting study,400 graduating students were asked to write down their lifelong plan or goal.
5Goals Equal SuccessOf the 400 people in the class, only 12 actually wrote down their lifelong plan in a specific manner.
6Goals Equal SuccessTwenty years later, the class had a reunion. The group that had written down their goals seemed happier overall than the rest of the class.The fact that the 12 goal setters had a combined worth in excess of the rest of the group may have contributed to their happiness.
8What are your goals?Loftiest dreams?Are these large, out of reach?We often think to achieve our goals we have to make some dramatic changes.Therefore, I probably have to give many things up?Why is that?
9Why do goals not work?They are New Year’s ResolutionsIts our expectations of them (Transformation)
10Methods of Pursuing Change 1. Innovative change2. Small Moments/ Steps
11Western Culture Pursues the goal at any cost The goal is most importantDr. Mauer- We will spend a million minutes pursuing a goal only to allocate a few thousand minutes to its enjoyment once achieved.
12Kaizen 改善The journey of a thousand miles begins with one step. Lao TzuJapanese philosophy that focuses on continuous improvement throughout all aspects of lifeIts rooted In 2,000 year old Asian wisdom, but implemented about 60 years ago in Japanese business.
13Toyota refers to this practice as its “soul” Its utilizing small, trivial steps to accomplish large objectivesSmall moments to learn large lessons.
14Focus on the journey, not the destination Focus on the journey, not the destination. Joy is found not in finishing an activity but in doing it.“~ Success is a journey, not a destination. The doing is often more important than the outcome. ~ Arthur Ashe
16Innovation vs. KaizenThe innovation process is valuable because it gets us to produce something in its entirety.Fail forward fast and reach a large valid or successful changes
17Innovation vs. KaizenHowever, if we don’t and procrastinate then we need to do something at the last minute.In other words, since we don’t value the small we tend not to move until change is necessaryYerkes Dodson curve
19This leads to stress hormones that don’t create the nurturing environment for creativity and energy for your journey
20Radical programs or plan changes can arouse doubts and hidden fears
21Two Methods of ChangeInnovationBig dealBid fears or doubtsLimbic system
22Two Methods of Change Small Moments/ Consistent Changes American Cancer Society ($3.00 average 40% to $5.00 average 60%)Gives the flexibility to do what ever they canNo judgment
23Small Significant Moments Kaizen also teaches to use life’s small insignificant moments to learn life’s lessons and to achieve happiness.
24Small Significant Moments Yogis have said – we desensitized to small insignificant momentsDr. Gottman and relationshipsSmall things like giving positive comments.You don’t have all your needs metBut being attended to and the entitlement to be heard
26WHEN TO USE KAIZEN When innovation fails Big steps haven’t worked When innovation succeedsOnly way you can continue to succeed at something is to continuously find incremental way to improve whether your relationship, health, finances, work environment, work performance.
27Why is Kaizen hard to apply? 1. We often change because of pleasure or discomfort.Inspiration or DesperationHence, part of the time we are changes because we are feeling desperate or frustrated so we go for innovative changes BIG changes to alleviate that feeling
28Why is Kaizen hard to apply? As such we go for the quick change.Relationships we look to:fall in love vs. grow in loveAs such, we don’t change ahead of time, gradually… instead we are reacting… putting out fires
29Why is Kaizen hard to apply? Do Jackson Employees know anything about putting out fires?2. Kaizen requires a relatively healthy self esteem3. Kaizen is learned optimismEvery bit counts as long as we are moving in the desired direction
30In Kaizen you are programming your brain as related to the direction you want to go, as such it will make its leaps.However, because the steps are small you don’t see the returnYour optimism in each small step sees you throughLike the acting student
31Kaizen and Mistakes Innovation can equate to big mistakes Kaizen equates to multiple little victories and small mistakes (that we can learn from versus suffer)
32Road rage and UCLA study Allowing people to get in
33Kaizen Principles Ask small questions Think small thoughts Take small actionsIdentify small moments
34Ask small questionsWhat is one small action I can take to improve my relationship today? Or to make it loving, funWhat is one small action I can take to contribute to my work team or work environment
35How to?Brain has difficulty forgetting and not answering a repeated question.Reprogram the brainIt takes time to develop the mental pathwaysPut a Post It Note
37Take small actions Outfox your fear response Be able to take more actions consecutively because they are small leading habits
38Identify small moments Many of life great moment are developed by many small momentsWe often remember those small moments as being qualityIn fact, look at our patients how they often refer to previous small things/ moments about their life
39Identify small moments This may sound easy but it takes: respect, imagination and curiouslyThen, give yourself small rewards
43Therefore, we don’t always have control over which change or step may have much larger effect. Each can be valuable
44Broken window theory Broken window theory and Jackson How often do you feel that we jumping from one crisis to another?! Putting out fires.If don’t focus on the minor infractions then we
45Rudolph Giuliani: Well, I very much subscribe to the "Broken Windows" theory, a theory that was developed by Professors Wilson and Kelling, 25 years ago maybe. The idea of it is that you had to pay attention to small things, otherwise they would get out of control and become much worse. And that, in fact, in a lot of our approach to crime, quality of life, social programs, we were allowing small things to get worse rather than dealing with them at the earliest possible stage. That approach had been tried in other cities, but all small cities, and there was a big debate about whether it could work in a city as large as New York. One of the ways that New York used to resist any kind of change was to say, "It can't work here," because they wanted to keep the status quo. There is such a desire for people to do that, to keep the status quo.
46And I thought, "Well, there's no reason why it can't work in New York City. We have bigger resources. We may have bigger problems, we have bigger resources, the same theory should work." So we started paying attention to the things that were being ignored …….and it worked. It worked because we not only got a big reduction in that, and an improvement in the quality of life, but massive reductions in homicide, and New York City turned from the crime capital of America to the safest large city in the country for five, six years in a row.
47Methods of Pursuing Change 1. Innovative change2. Small Moments/ StepsUsing both becomes a powerful tool for change.
48Be faithful in small things because it is in them that your strength lies. We can do no great things, only small things with great love.Mother Teresa
49It is not how much we do, but how much love we put into the doing It is not how much we do, but how much love we put into the doing. It is not how much we give, but how much love we put into the giving. -Dr. Robert Mauerer
50One Small Step Can Change Your Life The Kaizen Way to SuccessBy Dr. Robert Maurer
51Six SigmaSix Sigma was originally developed as a set of practices designed to improve manufacturing processes and eliminate defects, but its application was subsequently extended to other types of business processes as well. In Six Sigma, a defect is defined as anything that could lead to customer dissatisfaction.The particulars of the methodology were first formulated by Bill Smith at Motorola in 1986. Six Sigma was heavily inspired by six preceding decades of quality improvement methodologies such as quality control, TQM, and Zero Defects, based on the work of pioneers such as Shewhart, Deming, Juran, Ishikawa, Taguchi and others.