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Occupational Safety and Health 6 th Edition Lecture Notes By: Dr. David Goetsch.

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Presentation on theme: "Occupational Safety and Health 6 th Edition Lecture Notes By: Dr. David Goetsch."— Presentation transcript:

1 Occupational Safety and Health 6 th Edition Lecture Notes By: Dr. David Goetsch

2 Chapter Thirteen Violence in the Workplace

3 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Dealing with Workplace Violence Preventing workplace violence is a natural extension of the responsibilities of safety and health professionals. Like the traditional responsibilities of such professionals, dealing with workplace violence involves such activities as: Hazard analysis Records analysis Tracking Trend monitoring Incident analysis

4 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Key Concepts Relating to Workplace Violence Key concepts relating to workplace violence include the following: Occupational violent crime (OVC) Employee Outsider Employee-related outsider Customer These terms have definitions relating specifically to workplace violence.

5 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Statistics of Workplace Violence Approximately one million people are victims of workplace violence every year. These incidents result in more than 1.75 million lost day of work annually. Almost 40 percent of all violent acts in the workplace are committed by males. The majority of violent incidents reported each year (75%) are fistfights.

6 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Employee Rights When dealing with violent incidents on the job, it is important to remember that even the perpetrator has rights. Employee rights are protected by: Employment contracts Collective bargaining agreements Various local, state, and federal civil rights statutes To the extent possible, when dealing with a violent employee, follow the procedures stipulated in contracts, agreements, and statutes.

7 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Perpetrator’s Rights Although it is important that employers consider perpetrators’ rights when dealing with workplace violence, it is equally important that they act prudently to prevent harm to other employees and customers.

8 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Liability in Workplace Violence The exclusivity provision of workers’ compensation laws provide employers with some protection from liability in cases of workplace violence, provided that the incident is work-related. When this is the case, workers’ compensation is the injured employee’s exclusive remedy.

9 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. NIOSH Guidelines for Workplace Violence A violent act can be considered an on-the-job incident, even if it is committed away from the workplace. Specific guidelines have been established by NIOSH for determining whether a violent act can be classified as an on-the-job incident.

10 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Crime Reduction through Environmental Design (CRTED) The concept of crime reduction through environmental design (CRTED) has the following elements: Natural surveillance Control of access Establishment of territoriality Activity support Administrative controls

11 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. OSHA Voluntary Advisory Guidelines OSHA has produced voluntary advisory guidelines relating to workplace violence. Although the guidelines are aimed specifically at the night retail industry, they provide an excellent framework that can be used in other industries including: Manufacturing Transportation Processing

12 Occupational Safety and Health for Technologists, Engineers, and Managers, 6/th ed. Goetsch © 2008 Pearson Higher Education, Upper Saddle River, NJ All Rights Reserved. Elements of OSHA Guideline Framework The framework for voluntary advisory guidelines relating to workplace violence produced by OSHA include the following elements: Management commitment and employee involvement Workplace analysis and hazard prevention control Safety and health training Record-keeping and evaluation


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