1. CCRFCC/Deccan InternationalWhat if your AD Dies? CAL NENA January 29, 2007 What if your CAD Dies? Brent Finster, Communications Manager, Contra Costa Fire Emergency Communications Center and Raj Nagaraj, VP Engineering, Deccan International

2. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Overview Background The challenge for a CAD backup system Partial solution: BARB – Run Card Builder BARB as backup system: Limitations Solution – DiVa (Dispatch Validator) CCFECC experience with DiVa Applicability to other comm. centers

3. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Deccan International Decision Support Tools For Fire & EMS Address Strategic and Real-time needs Strong in both analytical and Fire/EMS field experience Ten years in business 90+ clients in U.S and Canada Turnkey approach www.deccanintl.com

4. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Contra Costa Regional Fire Communications Center (CCRECC)

5. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Contra Costa Regional Fire Communications Center (CCRECC) Multi-agency fire & EMS Dispatch Center Six agencies Thirteen cities/towns

6. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Background Contra Costa County Fire contracted for a new CAD System with TriTech Contract included Deccan products BARB (Run card builder) CAD Analyst/ADAM (Station location analysis) LiveMUM (move-up recommendations)

7. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Background (Cont’d) Previous CAD used static run progressions based on Fire Station Location

8. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Background (Cont’d) Backup system was printouts from the old CAD system

9. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Background (Cont’d) TriTech CAD recommends Closest Resources using GPS/Automatic Vehicle Location No opportunity to evaluate both static run orders and AVL closest resources with CAD Committed to go with closest resources

10. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Requirement Backup system that would allow for a dispatcher to evaluate the static run order (just as if all closest resources were in their home stations) if the CAD or AVL sub-system were to fail A tool to validate AVL based CAD recommendations

11. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 BARB Box-Area Run Card Builder Automates Building of Static Run Cards Station Orders or Unit Orders Run Cards can be imported into CAD Running Routes using BARB Run Cards for Special Events Street QA Utility

12. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 BARB For Disasters

13. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 BARB As Backup System: Limitations BARB Export to Excel Too cumbersome 65,000 rows and 78 columns! Phew!!!

14. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 BARB As Backup System: Limitations (Cont’d) Non-dispatcher friendly Slow processing of large amount of data Unable to run on dispatcher work station Non-user friendly - does not allow wrong street spellings

15. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 BARB As Backup System: Limitations (Cont’d) Next Idea Access rather than Excel Contact to Deccan to build a front end for BARB Directly enter a location for search

16. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Solution: Dispatch Validator! Use BARB output to DiVa to make it more dispatch friendly Make data processing faster Make it available to run on dispatcher stations Permit wrong street spellings Incorporate the functionality of BARB with user-friendly GUI

17. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 DiVa Features & Capabilities Can be run on dispatcher work station Call processing time is faster using DiVa Allows a one-click zoom to the address provided Allows wrong street spellings Alias can be set up for street names

18. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 DiVa Features & Capabilities (Cont’d) Allows for abbreviations and short forms for street names Allows for road network validation Takes into account one-ways, road and bridge closures, dead ends Provides for an electronic back-up book

19. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 DiVa Features & Capabilities (Cont’d) Displays cross street names and other major arterials so a user can get good reference of the zoomed in location.

20. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 DiVa Experience At CCRECC DiVa In Use

21. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 DiVa Experience At CCRECC (Cont’d) 1.CAD Backup – eliminate shelves of paper 2.Fire Prevention – 1 st due areas Insurance Company inquiries 3.Incident operations in the field Communications Support Resource

22. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 DiVa Experience At CCRECC (Cont’d) 4.As pick lists for disaster response and area wide resources not capable with CAD

23. CCRFCC/Deccan InternationalWhat if your CAD Dies? CAL NENA January 29, 2007 Applicability To Other Comm. Centers All Comm. Centers need CAD backup AVL or Not, CAD backup needed Backup books too unwieldy Map based software enables instant lookup Address verification capabilities vital for fast lookup Unit orders facilitate direct dispatch validation

24. CCRFCC/Deccan InternationalWhat if your AD Dies? CAL NENA January 29, 2007 Questions