U nified C ommunication and C ollaboration (UC2)
“Instant messaging can reduce long distance calls by 30%, reduce e-mail usage by 40% and lead to a 15% reduction in voicemail usage.” Have anyone heard statement about …
“The new collaboration capabilities enable the development team to be more responsive and proactive in a rapidly changing environment and increases the speed-to-production” Have anyone heard statement about …
1. Business Growth objectives:2. Expense Reduction: Improve customer service Reduce costs across the board Gain new market sharing Reduce travel expenses Trouble meeting for industry metrics Reduce sales and admin costs Why we use UC2 ?
1. Latency information 2. Business Traveler3. Remote workers 5.3 h/week delay $9000/year cost 11 day/year travel $3,400/person for team meeting $1,488/year lack communication 10% remote 7.8 h/mth lack communication Total 1,000 employees: Lost $13M/ year * Because people lost productivity and avoidable expense Siemens study - Key Findings:
1.Process optimization 2.People productivity 3.Communications 4.Competitive Advantage 5.Access to information 6.Travel UC2 ROI elements is:
Collaboration:Cost avoidance factors:ROI Instant Messaging Reduced phone usage Reduced e-mail usage Reduced pager usage Quick access to expertise Support mobile workers $1.3M/month Web Conference Reduced travel Support of mobile workers Productivity enhancements $8M/month IBM’s study ROI: Advance Collaboration
Celina Insurance Saved $650K in phone costs for 35,000 employees 50% reduction in internal phone calls Colgate-Palmolive $750K/year added to margins by reducing supply and order fulfillment disruptions Daimler Portal+Sametime gets new cars in market faster and saves costs 30% by centralizing information 10% reducing travel costs for design meetings.
How we do ourselves ? Unified Communication & Collaboration 100% ROI in less than a year? We'll show you how!