Presentation on theme: "Spectralink In-Building Wireless Solutions for Lync."— Presentation transcript:
Spectralink In-Building Wireless Solutions for Lync
Target Users of On-Site Mobile Communications Road Warrior Desk Bound On-Site Mobile Off-Site 80% 0% Desk Bound 10% 90% 10% 70% Knowledge Worker On-Site Mobile Workers 10% 90% 30%
The Changing Market – Application Mobility Smart Devices are Everywhere Productivity Mobile Information Voice Messaging Applications Mobile Workflow Solutions
The BYOD Minefield –Call Quality –Wi-Fi roaming –Durability of Consumer Product –Total Cost of ownership –PBX Integration and management –User productivity –‘Cyber-Loafing’ –Privacy and security –Sensitive data is often stored on smartphones
Deciding the Right Device for the User for your Lync User Headsets Desk Phones Smartphones Tablets Spectralink Wireless Handsets
Spectralink / Microsoft Partnership Spectralink offers the first enterprise wireless solutions qualified as directly interoperating with Microsoft® Lync TM 2010 and 2013 6 QUALIFIED & Microsoft Gold Communications Partner
Spectralink Core Value Proposition Deliver the power of Lync to premise based mobile workers –No gateways needed –Spectralink voice quality –Purpose Built for the Enterprise Seamless roaming for voice calls Durability Integration with business processes and applications, e.g., alarms, alerts, nurse call, systems, inventory management 7 Deliver Lync power to mobile workers
Spectralink - enterprise-grade voice over Wi-Fi 84-series (DUAL REGISTRATION) PIVOT Android – (Hybrid Registration) Spectralink 7000 - antenna based, voice only 70–series – (Single Registration) Dual Platform Support (SIP Voice & Microsoft Lync UC) 1.9 GHz 2.4/5 GHz
Spectralink 84-series (Dual Registration) Color display includes 4 icons (Directories, Settings, Messages and Applications plus a micro web browser. Soft keys and navigation cluster for ease of use Integrated push-to-talk for instant communication Bluetooth or wired headset support Snap-in integrated battery pack for 24/7 usage Full duplex speakerphone, wideband audio, and noise-canceling mic Spectralink 8440/8441 Integrated 1D & 2D barcode scanner for data input applications Spectralink 8452/8453 Supports LDAP and 1000 Names Personal Directory Reinforced magnesium cage with rubberized over molding for durability User Selected Supports Profiles
The Difference Maker SIP Voice & Microsoft Lync UC Outlook calendar integration IM & Presence between wireless device and PC Users Device Messaging
Spectralink IP-DECT Server 6500 Dect 7000 ( Single Registration) Spectralink 75-Series Spectralink Butterfly Handset Spectralink 76-Series Spectralink 77-Series Spectralink IP-DECT Server400 SIP Voice Server CALL CONTROL PLATFORM SPECTRALINK SERVER AND BASE STATIONS HANDSET OPTIONS 3 rd PARTY APP SERVER OR
Pivot- & Lync Android client 12 Familiar –Simple User Interface – Android Operating System –Enterprise call features – Applications –Integrates with enterprise Android or XML solutions –Access to web applications Purpose-built –Unrivaled durability –Enterprise-grade features; barcode scanner & accelerometer Dependable –‘Spectralink Inside’ –Spectralink Voice Quality –Built to last, professional warranty and support Manageable –Enterprise level security and privacy PIVOT – Spectralink’s WorkSmart Device (Hybrid Registration)
Key Vertical Markets healthcare Improving patient outcomes. retail Responsive customer service. manufacturing Smooth operations from every standpoint.
15 Other Markets Education Parent Teacher communications, safety and security, collegial support Hospitality Catering, Housekeeping, Bellmen, Guest support Utility/Industrial Power plants, water treatment facilities, mining, refineries Entertainment Auditoriums, Sport arenas and stadiums Logistics and Distribution Conference Centers, Warehousing, Airports, Distribution Centers Oil & Gas Refineries, Pipelines, Offshore platforms
Healthcare Use Case Delivering Alerts, Alarms & Messages Pager/Radio Replacement Patient Monitoring and Remote Alarming Nurse Call Integration Real Time Location Services Hands-free, HD voice Patient ID/ Medication Administration Man Down Secure Messaging
19 Use Case - Manufacturing Manufacturing workers using Spectralink device for Alerts, Updates and Voice Communication At the bottling facility… …Mike the manager has a Spectralink phone.…and so does Ted the Technician…and others too.…later, during the night Machines are constantly monitored for proper functioning. Any downtime on the line, even just a few minutes, will cost the manufacturer a tremendous amount of money. A physical indicator visually shows the machine status. A green light signals that all is fine. It changes to red when a problem exists. It’s not always possible for someone to be close enough to see the colour of the lights though, which is why the signals are sent via the network to an alarm server. But the machine must be fixed quickly! Luckily, Mike the manager uses the ruggedized Spectralink device to manage machine alerts from the server and communicate with other mobile workers on the floor. Upon alert receipt, he uses Lync directory and presence combined with a RTLS system, to call the closest available technician. Ted the Technician has also seen the alert on his Spectralink device and is on his way already. As they walk to the ailing machine, Mike and Ted discuss the situation – and the call is seamlessly handled over the Wi-Fi Network. Ted quickly fixes the problem, and uses the barcode scanner to scan the machine’s barcode, which sends the machine ID and clear codes back to the server. He updates the system, with context sensitive keys that make navigation easier, and feels confident that the Spectralink device won’t break if inadvertently dropped! Spectralink phones can be a shared resource, utilised as, and when, needed, across shifts. The batteries and hardware are built to last, with over 10 hour talk time from one charge, and spare batteries can be charged at the same time. Great when BYOD isn't the right option! Now the line is running smoothly, Sandy the Security Guard uses one of the pool of Wi-Fi phones while on her rounds at night, safe in the knowledge that the panic button and built in motion detector are linked to the security systems and central control room, AND push to talk enables walkie- talkie functionality.
20 Use Case - Retail Shop floor worker using Spectralink device for Voice Communication Bob the Baker… …has a Spectralink phone.…and so does Warehouse Wayne.…and others too.…later, during the night Bob the Baker has run out of flour. He urgently needs to organise a delivery. He uses his Spectralink Wi-Fi phone, as a smartphone isn't the right device for the environment. Bob uses the ruggedized device to find who is available to help using Lync directory and presence, and can also discuss while he walks the other end of the store to the warehouse – with the call seamlessly handled over the Wi-Fi Network.. Wayne in the warehouse also has a Spectralink phone, and uses the barcode scanner to scan the code on a pallet, to check stock. This searches the system, with context sensitive keys to make navigation easier, and it won’t break if inadvertently dropped! Spectralink phones can be a shared resource, utilised as and when needed, across shifts. The batteries and hardware are built to last, with over 10 hour talk time from one charge, and spare batteries can be charged at the same time. Great when BYOD isn't the right option! Now the bread is baking for tomorrow, Steve the Security Guard uses one of the pool of Wi-Fi phones while on his rounds at night, safe in the knowledge that the panic button and built in motion detector are linked to the security systems and central control room, AND push to talk enables walkie- talkie functionality.
Resources Websites Microsoft Catalog - Qualified VoWi-Fi and DECTproducts are available on: –http://catalog.lync.com/en-us/hardware/phones/index.aspxhttp://catalog.lync.com/en-us/hardware/phones/index.aspx Microsoft TechNet – Lync Compatiable Wireless Handsets –http://technet.microsoft.com/en-us/lync/gg278172http://technet.microsoft.com/en-us/lync/gg278172 Spectralink Partner Access & Registration website - collateral, sales tools, presentations and more on –http://partneraccess.spectralink.com/user/login?destination=/http://partneraccess.spectralink.com/user/login?destination=/ Spectralink VIEW Certified Access Points (AP) – http://www.spectralink.com/sites/default/files/product-attachments/view_certified_products_guide.pdfhttp://www.spectralink.com/sites/default/files/product-attachments/view_certified_products_guide.pdf Contacts Strategic Alliances Manager - US –Mike Moore firstname.lastname@example.org (313) email@example.com Canada Country Manager –Brad Hale firstname.lastname@example.org 416-642-3333 Solutions Architect –Paul LaRocque email@example.com (269) firstname.lastname@example.org Spectralink Inside Sales for support in selling and delivery opportunities –Dan Lambert email@example.com (303) 441- firstname.lastname@example.org –Marc Ciufolo email@example.com (303) firstname.lastname@example.org –Courtney Whedon email@example.com firstname.lastname@example.org 21