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 Paid service that transmits messages to members  Members can receive emergency calls on cell phone using:  Voice Notification – also works with landlines.

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Presentation on theme: " Paid service that transmits messages to members  Members can receive emergency calls on cell phone using:  Voice Notification – also works with landlines."— Presentation transcript:

1  Paid service that transmits messages to members  Members can receive emergency calls on cell phone using:  Voice Notification – also works with landlines  Android/iPhone App that makes your phone operate similar to a voice pager with stored voice  Text Message Notification – responder calls a “hotline” to hear the message.  Priority Blast – messages delivered in seconds  CAD Relay System – messages delivered via secure address from your CAD in 5-10 seconds eDispatches Service Overview

2  Sold as secondary notification system.  Approved by ESC 3 Committee as an allowable 911 fee expenditure.  About the Company:  In business since 2004 with over 145,000 recipients  Staff of 11 of which 6 are full-time. Technical support M- F 9:00 am to 6:00 pm. Limited hours on Saturdays.  Several data centers with auxiliary power across the US for redundancy and fail-over protection. Monitored system. eDispatches Service Overview

3  Dispatcher receives emergency call and transmits the message to responders using paging system.  eDispatches records the message and begins member notification. Message is received on cell phone about a minute later.  As long as member is in cell range, they can receive all calls no matter where they are.  Transparent to Dispatcher – no extra steps required. Detail of steps

4  You provide the company your paging frequency and paging tones.  Thirty day trial period for 10 recipients. Recipients can be changed regularly to allow multiple people to sample voice notification.  Paging tone samples: How to get the service set up Dispatch (paging) frequency: Paging TONES programmed : 847.5/787.5 Bathgate Fire 682.5/607.5 Cavalier Amb 682.5/787.5 Cavalier Fire 892.5/787.5 CAFS Fire 667.5/817.5 Crystal QR 667.5/772.5 Crystal Fire 667.5/592.5 Drayton Amb 667.5/757.5 Drayton Fire 862.5/667.5 Mountain QR 862.5/772.5 Mountain Fire 802.5/652.5 Neche QR 757.5/652.5 Neche Fire 652.5/607.5 Pembina Amb 652.5/832.5 Pembina Fire 592.5/652.5 County EM 817.5/667.5 St Thomas QR & Fire 682.5/592.5 Walhalla Amb 592.5/757.5 Walhalla Fire

5  Company programs your frequency and tones into a “detector” (a small computer). This is provided to a department at no extra expense.  For every service over three, cost is $10/month per service.  Company also sends you a scanner. Place in a good location.  Alternately, the detector can be hardwired to voice logger, and the message is recorded from that. How to get the service set up

6  Once company adds departments to the system, you receive login URL and create user ID and passsword.  Enter member numbers and cell phone provider, and select department.  Sub-Accounts can be set up so that each department can have their own login information.  Sub-Accounts can call out their Priority Blasts with a special access code. How to get the service set up

7 Call Logs

8 Pricing Sets of tones

9  Eric Troy, Vice President and Sales  (973) x5504 or  Website:  Submit request for free trial:  eDispatches Contact


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