Presentation on theme: "Wireless Service Innovation Service a wireless network customer by locating a lost or stolen device and provide the ability to protect data."— Presentation transcript:
Wireless Service Innovation Service a wireless network customer by locating a lost or stolen device and provide the ability to protect data.
Objective Attempt to locate the missing device. Identify if the device is lost or stolen? Safeguard a customer’s personal and business information on the device. Allow a customer the possibility of recovering a lost wireless device. Protocol renders the device unusable and notifies of a loss and the return options available.
Customer Requirements Ever loose your wireless communication device? (Cell phone, PDA, pager, laptop computer) Someone ever steal your identity? Passwords? Phone numbers? Contacts? Locate a device and protect the data while attempting to retrieve your property. Locate and Protect Lost? Stolen? Safeguard
Meeting the Needs Providing customer’s with options when faced with the uncertainty of loss. Giving piece of mind to a customer that’s looking to protect against data theft while attempting to retrieve a device. Protect Data Locate Stolen? Retrieve Locate Lost?
Cost Analysis A service plan is a reasonable expense when having to consider replacing a wireless device. A service that provides more than just an insurance policy. What’s the average cost for identity theft worth these days? Service plan and/or menu for fee options.
Key Benefits Offering an innovative service solution. Ability to safeguard personal and protect business private information. Options for locating and retrieving a lost or stolen wireless device. Ability for the customer to restore service and data. Alternatives to replacing a device.
Next Steps Estimate the value of providing such a service to your customer’s and the network provider’s bottom line. Consider offering this technology innovation to your customer’s. Implement this loss control add-on service to your menu of services.