March 2008 2HP TOI Template — ASAP Product Overview Interfaces to wide range of environments EMS Tokenized interface Provider/Consumer API interfaces Conversation, Fat, Thin, HTML, Excel, XML,... SMTP email, wireless phone, pager,... Enterprise management object-state interfaces Goals & Actions Language (GOAL’s) Goals - Service-level objectives, alerts, rules Actions - Automated Actions Automatic service-level management ASAP Database Both Real-time and Long-term history Includes service-level objectives data base High performance, super-scaling design Automated archival of reliable data-store Normalized Published Database Entity Definition Language (EDL) Uniform EDL meta-data language provides Abstract definition of System/Subsystems Applications and Third-party domains
March 2008 3HP TOI Template — ASAP Product Interfaces Interfaces EMS Events Provider APIs Consumer APIs Fat/Thin Graphic interfaces Conversational interface Email interface Wireless interface Pager interface Web Viewpoint interface Application plug-in entities 3 rd Party plug-in entities Published Database Batch Query interface Enterprise Mgmt Frameworks such as... OpenView SPI interface ASAP SIM interface to Systems Insight Manager Custom customer Web sites
March 2008 4HP TOI Template — ASAP Product Overview Dashboards Customizable GUI Can mix graph types Can mix entities Can save many different Dashboards Save Dashboard As... Allows wide range of different Dashboards Can Save/Restore a Dashboard at click of the mouse.
March 2008 5HP TOI Template — ASAP Client 3.0 - Product Overview Reporting –Generated when objects change state, eg objects become critical –Can be scheduled at specified time-of-day, eg 5:30,6:15,10:01,... –Can be stored into a file on each sample –Can be saved as HTML for proxy/sharing/integration/website use –Can be generated to a FILE... –Can be saved as EXCEL for user customized analysis and reporting –Can be Measure on demand, select Show Related Measurement on a busy disk provides detailed reports on busiest files and openers.
March 2008 6HP TOI Template — ASAP 3.0 Product rollout Market position and rollout –Existing ASAP customers upgrade free to ASAP V3 Availability –FCS April, 2008
March 2008 7HP TOI Template — ASAP 3.0 Client Product Numbering Product numbering scheme and related products Marketing Product IDs –SE30V03S-series includes both Client and Server –HSE30V03H-series includes both Client and Server T numbers –T0400V03 Client –T0402V03 Server Related Products – ASAP Client uses CSG/SSG which is standard software included on virtually all SUTs. SSG is messaging middleware used by many standard and optional products including OSM, WebVpt, ASAP, Dashboard, CSG,
March 2008 8HP TOI Template — ASAP Product Versions History always avail at http://nonstopasap.com/History.htmhttp://nonstopasap.com/History.htm ASAP 10 Year revision history as of this TOI –ASAP 3.0 – Apr, 2008 –ASAP 2.8 - Jan, 2007 –ASAP 2.7 - May, 2006 –ASAP 2.6 - Jun, 2005 –ASAP 2.5 - Oct, 2004 –ASAP 2.4 - Oct, 2003 –ASAP 2.3 - Dec, 2002 –ASAP 2.2 - June, 2002 –ASAP 2.1 - Nov, 2001 –ASAP 2.0 - June, 2001 –ASAP 1.0 - June, 1999
March 2008 9HP TOI Template — ASAP Client Product Support Overview Support and Professional Service considerations –Install – includes standard SETUP.EXE Support Model –GMCSC provides L1 and L2 Q&A –ASAP development provides L3 support –Expectation is that for things causing troubles, GMCSC should dispatch solution to DEV_SPG_CHICAGO and ASAP development will take it from there. Professional Services – possible, if skilled professional
March 2008 10HP TOI Template — ASAP Client Product Resources Other information resources –Best resource for both Customers and GMCSC is the HP technical portal NonStop ASAP –http://NonstopASAP.comhttp://NonstopASAP.com ASAP White Paper is best new user resource –http://NonstopASAP.com/Document.htmhttp://NonstopASAP.com/Document.htm Contact development Team via email –support@NonstopAsap.comsupport@NonstopAsap.com
March 2008 11HP TOI Template — SGP SGPs SGP Features Overview Client - Windows compliant look-and-feel Runs on Windows Vista, XP, 2000, NT, ME Provides graphical state&performance views Client Architectural insight >>>> –Statistics and states update in real-time hierarchical memory cache –Hierarchical cache provides core architecture for high-perf analysis 3-D graphical views of all ASAP statistical entities Browse windows for detailed entity analysis and reporting Graph windows for multiple real-time views of host objects Report windows for customized drill-down reporting of selected objects Performance and State icons propagate upward in OIL/OEM tree views Real time Analysis & Display ASAP Client Architectural Overview ASAP DB Hierarchical Object State Cache
March 2008 12HP TOI Template — ASAP Client 3.0 – Compatibility ASAP 3.0 Compatibility –3.0 Client supports –ASAP 1.x servers –ASAP 2.x servers –ASAP 3.x servers NOTEs –ASAP 3.0 Client is compatible with all prior server versions –Install of ASAP 3.0 Client does not necessarily require ASAP 3.0 server –Example, if a customer has an ASAP 2.x Server ASAP 3.0 client runs ok –This is possible because the ASAP 3.0 EDL compiler in the new client is 100% compatible with all prior EDL files.
March 2008 13HP TOI Template — ASAP Client 3.0 – New EDL changes 3.0 EDL Changes New ASAP3 Factory.EDL does an “include” on... –New Asap3app.EDL which is unchanged, but forms placeholder for Asap3app.EDL –New Asap3sys.EDL which contains changes to entities CPU entity EDL updated to include new 6 memory stats state pairs (goal-able) –Memory Size –Memory Swappable –Memory Free –Memory Locked –Max Memory that can be locked –Highest locked memory since Cpu load SWAP entity is new in ASAP 3.0 –42 new attributes are associated with Swap entity –Many additional drill-down details available via right-mouse, Show Object Details menu TCP has 7 new sub-entities: Arp, Icmp6, Ip6, Igmp, Loop, MonGQ, Sock –TcpArp – Address Resolution Protocol –TcpIcmp6 – V6 Internet Control Message Protocol –TcpIgmp – Internet Group Management Protocol –TcpIP6 – V6 Internet Protocol Statistics –TcpLoop – Loopback statistics –TcpMonGQ – TCPMON Global Queue Statistics –TcpSock – Socket Migration Protocol Statistics Spooler has Unique Batch jobs attribute and statue pair
March 2008 14HP TOI Template — ASAP Client 3.0 – New Features New HTML Entity-Attribute Grid-Graph reports can be used in a variety of ways: –Reports are part of ASAP Notify mechanism –Reports can be sent via email, phone, website. –Reports can be generated with new Current Entity button –Reports can be integrated w/HP Systems Insight Manager - SIM –Reports can be integrated as stand alone customer web site –Reports can be interactively created “on-the-fly” –Examples follow...
March 2008 15HP TOI Template — ASAP Client 3.0 New Entity-Attribute Grid-Graph Reports - via Notify web site
March 2008 16HP TOI Template — ASAP Client 3.0 New Entity-Attribute Grid-Graph Reports - via Email Notification
March 2008 17HP TOI Template — ASAP Client 3.0 New Entity-Attribute Grid-Graph Reports - via Current Entity Button
March 2008 18HP TOI Template — ASAP Client 3.0 – New Notify control options Client has 15 new NOTIFY Content controls New Entity-Attribute Grid Reports checkbox New Graphs checkbox New Icons checkbox New Border checkbox New Color Gray, Max, Each options New Shade checkbox New Shell Show checkbox New SIM checkbox for ASAP and SIM integration New Shell File field for auto-website maintenance New Root File field for web site proxy Click HELP for documentation on all of above Notes –You can click the [..] button to the right of the Shell File to obtain examples of how to proxy shell and root files.
March 2008 19HP TOI Template — ASAP Client 3.0 – Fixes Fix Short check box to suppress PC name & session Fix No data for last entity removed objects housekeeping Fix "more" and "+" trigger detection in data stream Fix AsapMail to support very large log histories Fix 2D-black-graphs in Graphics-Server
March 2008 20HP TOI Template — ASAP Client Hardware/Software Requirements Required hardware –Host – Runs on S- and H-series compatible hardware –Client – runs on any Windows compatible PC –Environmental requirements - none Required firmware –Host - RPM runs on any S-series or H-series hardware –Client – runs on any Windows compatible PC Required software –Host – G06.xx or H06.xx (also D-series, but unsupported) –Client - Windows Vista, XP, 2000, NT, ME
March 2008 21HP TOI Template — ASAP 3.0 Client Installation and Configuration Installation –Run Setup.exe –Note that Setup.exe is the auto run file. Prerequisites –None, runs on any Windows compatible PC Dependencies –None to run client in analysis or stand-alone mode –To analyze server, NonStop S-series or H-series system
March 2008 22HP TOI Template — ASAP Client Product Installation ASAP Client is easy to install –Insert CD and let SETUP.EXE autorun –If autorun disabled, then double click Setup.exe
March 2008 23HP TOI Template — Product Internals Product object functional overview GMCSC Support troubleshooting –GMCSC provides L1 support –For connection issues, include CSG output in case/solution –For data issues include ASAP Session window output in case Questions to development team: –Email support@NonstopASAP.com
March 2008 24HP TOI Template — References Further information resources: Web http://NonstopASAP.comhttp://NonstopASAP.com Email support@NonstopASAP.comsupport@NonstopASAP.com