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AlarmTraq™ is the leader in Proactive Remote Alarm Monitoring and Management for AVAYA™ Communications Systems. AlarmTraq™ is the leader in Proactive Remote.

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Presentation on theme: "AlarmTraq™ is the leader in Proactive Remote Alarm Monitoring and Management for AVAYA™ Communications Systems. AlarmTraq™ is the leader in Proactive Remote."— Presentation transcript:

1 AlarmTraq™ is the leader in Proactive Remote Alarm Monitoring and Management for AVAYA™ Communications Systems. AlarmTraq™ is the leader in Proactive Remote Alarm Monitoring and Management for AVAYA™ Communications Systems. We go beyond alarm monitoring, we take corrective action. We go beyond alarm monitoring, we take corrective action. AlarmTraq will not only notify you of alarms it will attempt to remotely diagnose and resolve the problem, even before it becomes service affecting. AlarmTraq will not only notify you of alarms it will attempt to remotely diagnose and resolve the problem, even before it becomes service affecting.

2 Copyright (c) 2009 Reilly Telecom Inc. History AlarmTraq was originally developed with the co-operation of the United States Navy. AlarmTraq was originally developed with the co-operation of the United States Navy. AlarmTraq is currently the primary alarm monitoring solution at over 100 military bases for the United States Navy, United States Marine Corp, and the United States Coast Guard in the US and Puerto Rico. AlarmTraq is currently the primary alarm monitoring solution at over 100 military bases for the United States Navy, United States Marine Corp, and the United States Coast Guard in the US and Puerto Rico. AlarmTraq is also installed in the highest offices of the United States Government. AlarmTraq is also installed in the highest offices of the United States Government.

3 Copyright (c) 2009 Reilly Telecom Inc. Features and Benefits 24x7 Remote Monitoring and Alarm Management. 24x7 Remote Monitoring and Alarm Management. notification based on alarm type and site notification based on alarm type and site Pager notification based on alarm type and site Pager notification based on alarm type and site Text messaging (SMS) support option via notification Text messaging (SMS) support option via notification Web Access alarm history for Techs and/or customers based on site Web Access alarm history for Techs and/or customers based on site Automatic Acknowledge of alarm to PBX, lets your customers system know you received the alarm. Automatic Acknowledge of alarm to PBX, lets your customers system know you received the alarm. Auto-Print of alarm based on alarm type. Auto-Print of alarm based on alarm type. Auto-Export of alarms to 3rd party dispatch systems based on alarm type. Auto-Export of alarms to 3rd party dispatch systems based on alarm type. Remote database connectivity for multiple server operation. Remote database connectivity for multiple server operation. Multi-Port support for up to 24 ports per cluster (8 ports per server). Multi-Port support for up to 24 ports per cluster (8 ports per server). Dial-Back module for automatic testing of faulted hardware, up to 6 individual commands per alarm. Dial-Back module for automatic testing of faulted hardware, up to 6 individual commands per alarm. Automatic scheduling of "test inads-link" performed on any or all days of the week. Automatic scheduling of "test inads-link" performed on any or all days of the week. Support for over 10,000 sites per server. Support for over 10,000 sites per server. Your company logo added to all web based reports and notification. Your company logo added to all web based reports and notification. Your company links included in all web based reports and notification. Your company links included in all web based reports and notification.

4 Copyright (c) 2009 Reilly Telecom Inc. AlarmTraq Connectivity AlarmTraq Server Public Switched Telephone Network LAN/WAN Definity G3r Definity G3si Intuity Audix Definity G3csi S8700

5 Copyright (c) 2009 Reilly Telecom Inc. AlarmTraq Main Form

6 Copyright (c) 2009 Reilly Telecom Inc. Notification – Major Alarm

7 Copyright (c) 2009 Reilly Telecom Inc. Notification – Minor Alarm

8 Copyright (c) 2009 Reilly Telecom Inc. Test Results

9 Copyright (c) 2009 Reilly Telecom Inc. Web Access – All Alarms

10 Copyright (c) 2009 Reilly Telecom Inc. Web Access – Site History

11 Copyright (c) 2009 Reilly Telecom Inc. Test INADS Link Results

12 Copyright (c) 2009 Reilly Telecom Inc. Send Commands via Web Send commands to any system via web Send commands to any system via web

13 Copyright (c) 2009 Reilly Telecom Inc. Mobile Devices Its time to throw away those old beepers Now you can send your On-Call techs home at night knowing they will be equipped with the latest technology to give them access to a wealth of information about system alarms 24x7. Now you can send your On-Call techs home at night knowing they will be equipped with the latest technology to give them access to a wealth of information about system alarms 24x7. Using a mobile device such as this Palm Treo 700w keeps you informed of all alarms and gives you greater access to alarm history and test results. When you open the AlarmTraq web interface through a mobile device, the server will detect the browser as a Windows CE device and display the pages in a format tailored for your browser. Using a mobile device such as this Palm Treo 700w keeps you informed of all alarms and gives you greater access to alarm history and test results. When you open the AlarmTraq web interface through a mobile device, the server will detect the browser as a Windows CE device and display the pages in a format tailored for your browser.

14 Copyright (c) 2009 Reilly Telecom Inc. AlarmTraq Desktop Use Windows Active Desktop to keep informed of new alarms. Use Windows Active Desktop to keep informed of new alarms.

15 Copyright (c) 2009 Reilly Telecom Inc. Reports AlarmTraq provides several report formats that can be executed automatically on a daily, weekly or monthly basis and delivered to the technician and customer via . All Alarms by Site (Technician) All Alarms by Site (Technician) Single Site (Customer) Single Site (Customer) Report Group (Multi-Site) Report Group (Multi-Site) Port Activity (Technician) Port Activity (Technician) Site Profiles (Technician) Site Profiles (Technician)

16 Copyright (c) 2009 Reilly Telecom Inc. Reporting On demand reporting On demand reporting

17 Copyright (c) 2009 Reilly Telecom Inc. Reports – All Alarms

18 Copyright (c) 2009 Reilly Telecom Inc. Reports – By Site

19 Copyright (c) 2009 Reilly Telecom Inc. Reports – By Group

20 Copyright (c) 2009 Reilly Telecom Inc. System-Wide Settings Ports 1-4 Ports 1-4 Ports 5-8 Ports Pager Pager Web Web Misc Misc Export Export Database Database Sounds Sounds ODBC ODBC SNMP SNMP All system-wide information is stored in the windows registry and is easily configured by clicking Edit – System-Wide Options.

21 System-Wide Settings - Ports

22 System-Wide Settings -

23 System-Wide Settings - Pager

24 System-Wide Settings - Web

25 System-Wide Settings - Misc

26 System-Wide Settings - Export

27 System-Wide Settings - Database

28 System-Wide Settings - Sounds

29 System-Wide Settings - ODBC

30 System-Wide Settings - SNMP

31 Copyright (c) 2009 Reilly Telecom Inc. Site Profiles Site Site Pager Pager Technician Technician Customer Customer PBX PBX Tests Tests Reports Reports All site information is stored in the AlarmTraq database and is easily configured by clicking Edit - Site Profiles.

32 Site Profiles - Customer

33 Site Profiles - Pager

34 Site Profiles – Technician

35 Site Profiles – Customer

36 Site Profiles – PBX Setup

37 Site Profiles - Tests

38 Site Profiles - Reports

39 Maintenance Object Database

40 Copyright (c) 2009 Reilly Telecom Inc. Report Groups

41 Copyright (c) 2009 Reilly Telecom Inc. Overview The shortest Return on Investment (ROI) available for Alarm Monitoring The shortest Return on Investment (ROI) available for Alarm Monitoring Capable of addressing the smallest single site to the largest Network Operations Center Capable of addressing the smallest single site to the largest Network Operations Center The lowest total cost of ownership on the market today. The lowest total cost of ownership on the market today. Best Value for your money. Best Value for your money.

42 Copyright (c) 2009 Reilly Telecom Inc. How to contact us Reilly Telecom Inc. 465 Washington Ave North Haven, Connecticut USA Telephone: Web:www.alarmtraq.com Are you still paying Avaya every month for remote alarm monitoring?


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