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 1  Material Handling Equipment.  2  Outline  failures of material handling systems  2008, Heathrow Terminal 5  1998, New Hong Kong International.

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Presentation on theme: " 1  Material Handling Equipment.  2  Outline  failures of material handling systems  2008, Heathrow Terminal 5  1998, New Hong Kong International."— Presentation transcript:

1  1  Material Handling Equipment

2  2  Outline  failures of material handling systems  2008, Heathrow Terminal 5  1998, New Hong Kong International Airport  1995, Denver Airport  types of material handling equipment  useful web sites for MHS  an example of MHS  steps to install an MHS

3  3  Words of Caution on MHS  material handling  material handling systems  efficient “software” systems  efficient and streamlined procedure  good coordinated  understanding of one’s needs  big trouble during malfunction of MHS

4  4  Terminal 5, Heathrow Airport, 2008

5  5  Heathrow Airport  material handling equipment: demand dependent  busiest airport in UK: Heathrow Airport  passengers  2008 passengers: 3 rd in the world 67 million  1 st Hartfield-Jackson, Altlanta, 90 mill  aircraft movement  2008 aircraft movement: 13 th in the world, 478,518  Hartfield-Jackson, Altlanta, 978,8424  cargo  2008 cargo: 16 th, 1.48 mill metric tonnes  1 st Memphis, 3.7 mill metric tonnes

6  6  Heathrow Terminal 5  a new terminal to suit the needs for expansion (March 2007) a new terminal to suit the needs for expansion  nice design nice design  if something went wrong, what would it be?

7  7  Heathrow Terminal 5  opening on March 27 (Th), 2008 opening on March 27 (Th), 2008  chaos in the baggage system chaosbaggage system  > 100 flights cancelled on Th and Fri, another 54 flights on Sat  suspension of luggage check-in

8  8  Heathrow Terminal 5  what were reasons (0:46 – 3:16)?reasons

9  9  Heathrow Terminal 5  backlog of baggage in apron for insufficient baggage team members  propagation of baggage backlog first to the conveyor system and then to the check-in counters  reasons  insufficient car parking provision  delays in staff security screening  staff unfamiliar with the area  inadequate staff signage  inadequate personnel training

10  10  Hong Kong International Airport July 1, 1998

11  11  KaiKai Tak Airport TakAirport KaiTakAirport  construction (9:00-13:00) construction  over night move in 7 hours from Kai Tak Airport in the city center to the current location on July 6, 1998 (2:55- 3:50) over night move  problems (37:00 – 39:00) problems

12  12  1998 New Hong Kong International Airport 1998 New Hong Kong International Airport (6:10  7:40 & 8:20  8:44) 1998 New Hong Kong International Airport  reasons reaons

13  13  1998 New Hong Kong International Airport 1998 New Hong Kong International Airport (6:10  7:40 & 8:20  8:44) 1998 New Hong Kong International Airport  airport opened on July 6, 1998  first flight 6:30 am  after 8 am: hard to find baggage for some passengers  information gradually broken down  baggage reclaim display either blank or incorrect  incorrect, inconsistent, or no flight information in both landside and the airside  many gates changes, leaving passengers and even airline staff in blank

14  14  1998 New Hong Kong International Airport 1998 New Hong Kong International Airport (6:10  7:40 & 8:20  8:44) 1998 New Hong Kong International Airport  airport passengers  public telephones not working  mobile phone networks overloaded  air-conditioning not functioning properly  long queue for toilets, which not working properly  some failure of escalators  insufficient and unsatisfactory signage  overcrowded restaurants and refreshment facilities  garbage bins spilled over

15  15  1998 New Hong Kong International Airport 1998 New Hong Kong International Airport (6:10  7:40 & 8:20  8:44) 1998 New Hong Kong International Airport  ramp handlers  unknown aircraft locations for serving  unknown stand allocation to aircraft  improper interface between ramp handler and HACTL  insufficient number of dollies  large number of pallets and containers piling up  hard for air cargo terminal personnel to identify, locate and remove

16  16  1998 New Hong Kong International Airport 1998 New Hong Kong International Airport (6:10  7:40 & 8:20  8:44) 1998 New Hong Kong International Airport  aircraft  arriving aircraft delayed in gate assignment or parked remotely  waiting for long time to unload passengers  apron crowded of aircraft  baggage  arriving passengers waiting two to three hours for baggage, some leaving without  bags without owners

17  17  1998 New Hong Kong International Airport 1998 New Hong Kong International Airport (6:10  7:40 & 8:20  8:44) 1998 New Hong Kong International Airport  SuperTerminal I  slow and inefficient throughout 6 July 1998  huge building up of cargo on north airside  7 July 1998, early morning, disappearing of cargo inventory record in computer  cargo processing back to Kai Tak  8 July 1998: an embargo on most imported cargo except for a very small number of items  extension of embargo to 9 July and then to 18 July but full recovery until 23 August 1998 in four phases

18  18  Baggage System of Denver Airport

19  19  Denver Airport  2005 passengers: 11 th in the world, 43 million  2005 aircraft movement: 7 th in the world, 560,669  2005 cargo: beyond top 30 th of the world, and beyond top 10 in US

20  20  DenverDenver Airport Airport DenverAirport  money saving in early 1990's by airlines through automation  an automatic baggage system in Denver Airport  a 26-mile conveyor system with thousands of carts  real-time computer controlled  fewer flight delays, less waiting at luggage carousels and big savings in airline labor costs

21  21  DenverDenver Airport Airport DenverAirport  costs  $186 million for construction  $1 million penalty per day in 1994 when failures in baggage handling delayed airport opening (opened in 1995)  adopted only by United Airline & for outgoing baggage  $1 million per month for maintenance  $60 million a year until 2025  completely closed down in 2005

22  22  Types of Material Handling Equipment

23  23  Types of Material Handling Equipment Types of Material Handling Equipment  transportation  conveyors  cranes  industrial trucks  positioning  unit load formation  storage  identification and control

24  24  Useful Web Sites for MHS

25  25  Useful Web Sites on Material Handling Equipment  Material Handling Equipment Taxonomy, By Dr. Michael G. Kay, North Carolina State University Material Handling Equipment TaxonomyDr. Michael G. Kay  Material Handling Industry of America (MHIA) Material Handling Industry of America  association of providers of material handling & logistics solutions  http://www.mhi.org/mediabank/general.asp http://www.mhi.org/mediabank/general.asp  case studies, videos, …  Daifuku America Corporation Daifuku America Corporation  material handling equipment provider  case studies, videos, photos, material handling glossary  Warehouse Education and Research Council Warehouse Education and Research Council

26  26  An Example of MHS

27  27  A Distribution Center of Itochu Food Products A Distribution Center of Itochu Food Products  ITOCHU Corporation ( 伊藤忠商事株式会 社 )  leading Japanese sogo shosha, more than 150 offices in about 80 countries  food: one of the seven major types of business

28  28  A Distribution Center of Itochu Food Products  a food distribution center in Sagamihara  area: close to 200K ft 2  products: 4,500 types; small (condiments, canned goods, candies, and liquor)  throughput: 22,000 cases daily  role: distribution hub for 50 supermarkets nearby

29  29  A Distribution Center of Itochu Food Products  consolidated goods to supermarkets  possible improvements  distribution center  improve pick accuracy  reduce sorting, picking, and processing time  pack goods shop by shop; deliver all at once  supermarkets: reduce sorting time

30  30  A Distribution Center of Itochu Food Products  solution: a MHE system  combination of conveyors, flow racks, storage racks, picking carts, and sorters  storage: unit load buffer storage (1,782 slots); flow rack (600 slots); pallet rack (224 slots); heavy duty rack (379 slots); portable pallet rack (204 slots)  picking: 30 pick carts  sorting: sliding shoe sorter with 26 chutes, 6K pieces per hour

31  31  A Distribution Center of Itochu Food Products  benefits  pick accuracy: 99.997%  processing time in stores:  by 30%-40%  total inventory and distribution cost:   service level of stores:   service level of supermarkets: 

32  32  Steps to Install MHS

33  33  Selection and Installation of MHE  10 Steps to Install MHE  Walkthrough of your present system  Logistics study  Site visits  Preliminary system design  Executive summary and cost justification  System design and simulation  Hardware and software purchase  Management team assignments  System installation and implementation  Service and periodic system audits

34  34  Selection and Installation of MHE  Framework to select MHE Framework to select MHE  many web pages …. many web pages

35  35  Comments on Assignment #1

36  36  Some Observations  silly mistakes, e.g.,  a nameless answer script  a table cut into two pieces on two pages  more important mistakes  not answering the question  grammatical errors

37  37  The Question  “In this assignment, you first browse the web for statistics related to container terminals. Then put down your assertions (observations, points, claims, conjectures, etc.) in about 300 words. Use the statistics collected to substantiate your assertions.”

38  38  The Question  the question asks for  (1) statistics related to container terminals  (2) your assertions ( observations, points, claims, conjectures, etc. ) from statistics  (3) justifications of assertions by statistics  more than simpler supplying statistics

39  39  Some Observations  the most important mistakes: directly copying sentences from web  plagiarism, one of the biggest mistakes in school  loss of opportunity of self improvement  at the end of the day, your abilities and skills that matter, not your degree

40  40  To Avoid Plagiarism  drop down statistics but not phrases, certainly not sentences  summarize ideas and points in your own words  reorganize material in the way suitable for the purpose, not the structure of your source

41  41  My Grading Principle  looking for ideas, organization, presentation, grammar StrongWeak Strong Weak Self-Expressing ideas and organization


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