MIXED MESSAGES: CISCO STUDY 2,000 Company Staff in Sample 60% of their travel time recouped Generated an estimated annual savings of $277 million in productivity by allowing employees to telecommute and telework.
SO… THAT CISCO STUDY… Perhaps the company is better-suited for telework? Perhaps their study was more-intensive? Broader? … or the data was just better?
“ In the age of a global market, time and distance separates people and workspaces. Cisco has long recognized that telecommuting and collaborative technologies are effective in breaking down separation barriers and enabling the transition to the borderless enterprise. In addition, as demonstrated by our recent study, a properly executed program for telecommuting can be extremely effective at unlocking employee potential by increasing work-life balance, productivity and overall satisfaction. “ - Rami Mazid, vice president, Global Client Services and Operations, Cisco
“ As a working mother of three children, I know firsthand the benefits of Cisco Virtual Office. Through high-quality voice and video, I remain engaged and able to lead global teams and programs with ease and avoid back and forth trips to the office. The seamless transition from work to the home has given me the flexibility to choose the schedule that best fits my work and my home. Juggling early-morning Europe calls, midday doctor's appointments and evening Asia meetings, I move with ease from one place to another. “ -Carina Reyes, manager, Operations, Cisco
MIXED MESSAGES: AT&T STUDY 15,000 Employees Based upon facts, not opinions Work same or longer hours Lower absentee & turnover rates Same or higher annual performance ratings
MIXED MESSAGES: ETHISPHERE INSTITUTE More honest Commit fewer ethics violations
MONTHLY LABOR REVIEW / PEW NETWORKED WORKERS SURVEY “ …telecommuting causes work to seep into home life, a problem previously identified in the 2008 Pew Networked Workers survey. According to the survey, a majority of tech- savvy workers claim that telecommuting technology has increased their overall work hours and that employees use technology, especially email, to perform work tasks even when sick or on vacation. “
MONTHLY LABOR REVIEW / PEW NETWORKED WORKERS SURVEY “ …parents with dependent children are no more likely to work from home than the population as a whole. According to the findings, employees with authority and status are more likely than others to have the option to work remotely because they have more control of their work schedules. “
MONTHLY LABOR REVIEW / PEW NETWORKED WORKERS SURVEY “ …authors conclude where (telecommuting) has become commonly used, it is not very helpful in reducing work-family conflicts. Instead, it appears to have allowed employers to impose longer workdays, facilitating workers’ needs to add hours to the standard workweek. “
“THE ATLANTIC” Chinese travel agency study California Polytechnic University study Yahoo & “that” Marissa Mayer email tinyurl.com/timford-tele-bits1
MARISSA MAYER, CEO: YAHOO “ To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side. That is why it is critical that we are all present in our offices. “
AGENDA LEVELONE: BARGAINING & NEGOTIATIONS Open Office & Cube Nightmares Already Working Remote LEVELTWO: THIS FEELS WEIRD Anxiety, Overwork, Jealousy Freedom, Flexibility, Productivity LEVELTHREE: WORKING WINNING REMOTE Innovation: The Art of Working Smarter, Not Harder Adding Value; Not Hours Other Productivity Tips &Tricks
LEVELONE: BARGAINING & NEGOTIATIONS TODAY’S OFFICE DESIGN TRENDS STINK (SO DO YESTERDAY’S) COLLABORATION SUFFERS AND ISN’T A VALID REASON… (though it’s usually the most-cited reason by employers for preventing remote work arrangements)
LEVELONE: BARGAINING & NEGOTIATIONS They hurt our productivity, our job satisfaction and even our health. Open offices don’t scale They’re an introvert’s nightmareintrovert’s Reduced privacy inhibits creativity and productivity
LEVELONE: BARGAINING & NEGOTIATIONS and then there’s this…
LEVELONE: BARGAINING & NEGOTIATIONS NEGOTIATION POINTS Trial Basis Hybrid Schedule Point out the fact that you’re already working remote Cite inability to focus, concentrate, collaborate. Set Goals around communication, task achievement Ability to reclaim percentage of commuting time as work time
LEVELTWO: THIS FEELS WEIRD IMMEDIATE SUCCESS IS A FANTASY FREEDOM, FLEXIBILITY, PRODUCTIVITY, INDEPENDENCE ANXIETY, OVERWORK, STRESS, JEALOUSY, DISTRACTIONS
LEVELTWO: THIS FEELS WEIRD Tips for Balancing Work and Home in this Phase Be careful not to over-compensate for not being in the office. Dedicate a workspace. Make it as easy on everyone as possible in the office to communicate with you. Set boundaries for your home life. Don’t let remote work arrangement be an excuse for not meeting goals. Treat the arrangement as a privilege, not a right, and set an example for others to follow While still in the office work a few test days as though you were remote.
LEVELTWO: THIS FEELS WEIRD MORE Tips for Balancing Work and Home in this Phase Set a schedule and keep to it. Don’t take meals at your desk. Hygiene is not a luxury; it’s a necessity. Take breaks. Configure mail delivery, phone transfers, and internal communication routes in advance. Verify you can still meet SLAs identically to when you’re in the office. Set regular times to meet with your up-line supervisor, teammates & direct reports Know when to stop.
“ In doing creative work, do not start your day with addictive time vampires such as The New York Times, email, Twitter. All scatter eye and mind, produce diverting vague anxiety, clutter short term memory. Instead begin right away with your work. Many creative workers have independently discovered this principle. “ -Edward Tufte
LEVELTHREE: WORKING WINNING REMOTE CONSTANTLY REFINE YOURSELF YOUR PROCESSES YOUR SKILLS ADD VALUE; NOT HOURS RECLAIMED TIME IS YOURS; NOT YOUR COMPANY’S
LEVELTHREE: WORKING WINNING REMOTE CREATIVE SCHEDULING / TIMING STRATEGIES…
LEVELTHREE: WORKING WINNING REMOTE To make your job easier Redgate SQLPrompt (red-gate.com/products/sql-development/sql-prompt)red-gate.com/products/sql-development/sql-prompt SSMS Toolkit from Mladen Prajdic (ssmstoolspack.com)ssmstoolspack.com Baselining & Monitoring Software (SQL Sentry & Redgate and Others)SQL SentryRedgate To Standardize : Ola Hallengren’s Maintenance Solution (ola.hallengren.com)ola.hallengren.com Install from a Configuration File (tinyurl.com/fordconfigfilesqlmag)tinyurl.com/fordconfigfilesqlmag To Operationalize: Using templates in SQL Server Management Studio ( tinyurl.com/fordtemplatessqlmag ) tinyurl.com/fordtemplatessqlmag Use Tools: The Only SQL-Centric Slide in this deck…
LEVELTHREE: WORKING WINNING REMOTE Practice Mise En Place http://tinyurl.com/sql-mise-en-place Time Management Tools Chronodex
LEVELTHREE: PRODUCTIVITY TIPS Write Things Down To-Do List Thought Catalog (To-Do List to the Extreme) No Voicemail Read it Later (Zite/Instapaper/Evernote)
LEVELTHREE: PRODUCTIVITY TIPS Learn How to Say “No Thank You.” Delete Distractive Phone Apps Tucker Max: Song Repeat Hint “Get Started” Crush Your Schedule Before Crushing Candy MOR E
LEVELTHREE: PRODUCTIVITY TIPS Inbox Zero (Merlin Mann) Never Touch Paper Twice Don’t Answer Every Email. Napoleon Scheduled Email Check EMAI L