Presentation is loading. Please wait.

Presentation is loading. Please wait.

January 2012 – Support Training 1 CribMaster™ ProStock 560.

Similar presentations


Presentation on theme: "January 2012 – Support Training 1 CribMaster™ ProStock 560."— Presentation transcript:

1 January 2012 – Support Training 1 CribMaster™ ProStock 560

2 2 CribMaster Support Options ftp.ecribmaster.com/pub ftp.ecribmaster.com/pub Videos - ftp.ecribmaster.com/pub/documentation/videos/ Technical Support CRIB-CMS CribMaster Support portal –

3 PROSTOCK SPECIFICATIONS  Dimensions - 83”(Tall) x 35.2”(Wide) x 38” (Deep) Europe cm (Tall) x 89.5 cm (Wide) x 96.6 cm (Deep) Add 5.9” (15 cm) for pallet height  Weight – 900lbs Un-stocked (409Kg) with pallet  Power Requirements – VAC 60 HZ and VAC 50 HZ  Temperature Range – 40 Degrees to 140 Degrees (5 to 35 Celsius)  Humidity of 20% to 80% RH Non-Condensing  Item Weight – 35lbs (15.87Kg) (Evenly Distributed per Carousel)  Medium to High Security (except for ProStock Lockers)

4 PROSTOCK PALLET AND RAMP 4

5 PROSTOCK KEYS 5

6 6 MAJOR COMPONENTS

7 7 COMPUTER CONNECTIONS

8 8 COMPUTER CONNECTIONS - DONGLE

9 9 DRAWER COMPONENTS

10 10 DRAWER CONTROLLER CARD

11 11 HOW TO CONFIGURE A CAROUSEL Remove CarouselLocate bin to change and remove plugs Insert bin divider guide Insert bin divider

12 12 HOW A DRAWER OPENS (SOLENOID)

13 HOW A DRAWER OPENS (ACTUATOR) 13

14 PROSTOCK DRAWER NAMING (CHAINED, SLAVE OR AUX) 14

15 PROSTOCK PORTS 15

16 16 PROSTOCK BIN NAMING Bin Naming Format - - Ex: is located in Crib 10, Drawer 128, Slot 56

17 PROSTOCK LOCKER CONFIGURATIONS 17

18 PROSTOCK LOCKER 18 L01 L02 L03 L04L05 L06

19 19 LOCKER NAMING Locker Naming Format - - Ex: L01 is located in Crib 10, Drawer 128, Locker 1 Locker Numbers work from right to left.

20 20 PROSTOCK ITEM ALLOCATION  For CribMaster Client versions prior to 9.6 there is a bin allocation utility (not embedded) called the “ProStock Bin Creator”. (This version does not import automatically.)  Within the CribMaster 9.6 Client there is “ProStock Management” (embedded) which allocates items into bins and imports automatically. Both versions achieve the same goal of allocating items. (Next Slide)

21 ITEM ALLOCATION 21 Both allocation methods start with a CSV file derived from the CheckList. The data is the same however column order is not. Use this CSV format for the ProStock Bin Creator Use this CSV format for the ProStock Manager. Delete the header row before loading. (Red Arrow)

22 ITEM ALLOCATION – PROSTOCK MANAGEMENT 22 Click SYSTEM; Click Db Utilities; Click ProStock Management

23 PROSTOCK MANAGEMENT – ITEM PREVIEW 23 After you have ASSIGNED BINS, click the PREVIEW CONFIGURATION button to view a graphical report. This report is beneficial when physically pulling bin dividers.

24 24 PROSTOCK BIN CREATOR PROGRAM

25 BIN CREATOR PROGRAM OUTPUT FILE 25

26 26 BENEFITS OF USING PROSTOCK MANAGEMENT  Saves you hours and hours of time.  Output file is ready for import.  ProStock Management imports automatically.  Removes much of the potential of human error.

27 27 ITEM RECONFIGURATION OR REALLOCATION  Determine how much space you need.  Determine how much space you have available.  Could slots be re-arranged to fit.  Would it be better to re-arrange the entire crib?  Are there empty slots?  Can a larger empty bin be split into smaller bins?  Is the machine full or almost full?  If you need to add a large item(s) is there enough contiguous bin space? (Item reduction and total re- configuration?)

28 ITEM RECONFIGURATION SOLUTIONS TO ADD ITEMS 1.Replace same size items. (Equal slots) 2.Split larger empty bins into smaller bins 3.If machine is full remove items to add other items. (Reconfigure with ProStock Manager Bin creator?) 28

29 29 PROSTOCK UTILITIES AND TROUBLESHOOTING

30 TRANSMISSION ERROR Check carousel for a jam.  Product sticking out of carousel  Door mechanism bent  Plastic Divider inserted up-side down  Rubber-band underneath carousel 30

31 DRAWER ASSIGNMENT Drawer Board must be assigned (flashed) to the board. (Open Drawer) 31

32 32 CALIBRATION Go to Admin  ProStock Diagnostics  Calibration

33 33 CALIBRATION VIDEO REASONS TO CALIBRATE

34 SPIN TEST 34

35 NEXIANT PROTOCOL TESTER 35

36 ATR OPTIONS SCREEN CRIB(S) MACHINE(S) 36

37 PROSTOCK OPTIONS 37

38 ATR MACHINE OPTIONS  CarouselLightsOn – False  CommandTimeOut – Timeout in ms between sending and Receiving a Command  ComPort – COM1  LockerLightsOn – TRUE (They Look Cool)  MaxDoorTries – Number of times to try to open the door.  RecordTransactionOnJam – Book a Transaction if the door failed = True  SpinTimeOut – Seconds to stop Spinning a Carousel 38

39 ATR OPTIONS SCREEN - DEFAULT OPTIONS FTP://FTP.ECRIBMASTER.COM/PUB/DOCUMENTATION/ATR 9/ATR OPTIONS.PDF FTP://FTP.ECRIBMASTER.COM/PUB/DOCUMENTATION/ATR 9/ATR OPTIONS.PDF 39

40 ATR DEFAULT OPTIONS  Default Employee – Must enter a Default Employee.  WebServiceURL – Enter Web URL to download ATR updates.  Allow Card View – True activates Images Support on ISSUE screen.  Allow Carousel View – True activates Image Support on ISSUE screen.  BadgeGoodAsPin – False forces screen to ask support badge and PIN.  ListByItem – Collapses ISSUE list to display by Item instead of Bin.  ShowLoginList – Displays “Please Scan your Badge” before login.  SiteFiltering – Must be TRUE for CribMaster Advantage  Timeout – Time in seconds that ISSUE screen will logout with no activity. 40

41 ATR OPTIONS SCREEN – CRIB / MACHINE OPTIONS 41 Prostock Diagnostics will only work using COM1

42 42 Best Practices  Use the “ProStock Bin Creator” or “ProStock Management” to allocate items.  Use ProStock Lockers for larger items when you can.  Use rubber-bands to hold items inside. Assume you need rubber-bands until you find out different.  When calibrating, spin test several different bins. Once is not enough.


Download ppt "January 2012 – Support Training 1 CribMaster™ ProStock 560."

Similar presentations


Ads by Google