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A WIN WIN Approach Tanya Anderson Goodwill Industries International Mary Moorhouse American Association of Community Colleges Goodwills and Community Colleges.

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Presentation on theme: "A WIN WIN Approach Tanya Anderson Goodwill Industries International Mary Moorhouse American Association of Community Colleges Goodwills and Community Colleges."— Presentation transcript:

1 A WIN WIN Approach Tanya Anderson Goodwill Industries International Mary Moorhouse American Association of Community Colleges Goodwills and Community Colleges Align Mission to Impact Student Success

2 Goals of Session Provide insights for leveraging community college and Goodwill assets to support common missions Demonstrate sustainable opportunities for increased access to and success for low-income adults in community colleges Examine strategies for enriching internal and external support services for student learning, achievement, and success

3 Mission Results 2011  4.2 million individuals served  More than 189K people placed in jobs  83 percent of revenues funded employment programs and support services  167 million shoppers; 79 million donors annually  $4 billion generated; 2 billion pounds of donated goods diverted annually  More than 2,750 retail outlets  105,000 employees  U.S., Canada, and 13 other countries Donated Goods/Retail 2011 Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

4 4

5 C 4 : Vision Foster Intentional And Sustainable Engagement Between Community Colleges and Goodwills to Build Stronger Economies and Communities

6 C 4 : Purpose Increase college and career success for low- income adults through: documenting, promoting, and replicating high impact partnership models throughout the Goodwill and community college networks.

7 C 4 Initiative Let’s see what it’s all about!

8 C 4 : Benefits to Community Colleges Extends reach into targeted populations –Low-income –Immigrant communities –Veteran/military spouse –People with disabilities Improves completion rates for college certificates, credentials, and industry certifications Increases effectiveness and efficiency of both organizations Provides access to facilities, instructors and other resources of Goodwill Industries

9 Community College/Career Collaboration (C 4 ): History 2009 Thinking to Action Institute Gathering at Northern Virginia Community College 2010 Informal advisory group –AACC, GII, Aspen Institute, Jobs for the Future, 3 local partnerships Applied for/Received Lumina Foundation for Education investment 2011 AACC WDI Launch Documentation/Learning Labs Virtual Engagement Additional Lumina investment 2012 AACC WDI Planning/Training Event Documentation/Learning Labs Reporting Tool Launched C4 Clearinghouse Launched

10 C 4 Initiative Goals Progress to Date Individuals Receiving Market-Valued Credentials 18,0004,057 Number of Active Partnerships 8963 Number of Promising Practice Models Documented 95

11 Shared Goals 1.Create opportunities for clients/students to access industry recognized training and market valued credentials. 2.Cultivate a pipeline of trained and certified individuals to meet the demand of local economies. 3.Earn course credit that is stackable and portable. 4.Support student success in degree attainment

12 Strategy: A WIN WIN Approach Goodwills provide: –Access to untapped populations who lack college credentials –Access to basic education programs (ABE, GED, soft skills and career-readiness training) –Access to wraparound and transitional services (college preparation, transportation, housing and childcare assistance, case management, job placement assistance) –Access to unrestricted funding Community colleges provide: –Access to academic advancement and workforce training (credits and market- valued credentials) –Access to assessment and academic counseling services –Access to post secondary funding, financial aid and other post secondary education grants

13 Tactic: System Integration Utilizing business models that leverage the organizations’ unique strengths, resources, assets, talents and funding Assets –space, equipment, staff, counselors or funds Language –non-credit vs. credit, financial aid, co-enrollment vs. dual enrollment, revenue sharing, supportive services, case management Business engagement –single touch strategies to engage employers in program design, oversight, internships and hiring Data sharing – labor market and co-enrolled student information

14 Emerging Business Models Co-Enrollment Revenue Sharing Asset Sharing Career Academies Sector-Based and/or Student Focused College Navigation Dual Track (ABE, GED, Certified Training) Distance Learning Learn and Earn Prior Learning for Credit Multiple Partnership Approach

15 C 4 Tools & Resources Community College/Career Collaboration Introductory Video Promising Practice Training Modules Data Reporting Tool (designed by The Aspen Institute) Partnership Model Replication Toolkits Business Model Query & Guide C 4 Clearinghouse –http://c4.goodwill.orghttp://c4.goodwill.org

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17 Looking Ahead Develop more intentional mentorship relationship and activities –60+ by 2014 Regional and State expansion efforts –Virginia, California Business engagement –Sector-driven initiatives (trade associations) –National employers in local markets Non-credit to credit strategies –Prior Learning Assessment

18 Examples of Successful C 4 Programs and Business Models Shared Assets Model (Winston-Salem, NC) Goodwill Industries of Northwest North Carolina and Forsyth Technical Community College Co-enrollment Revenue-Sharing Model (Northern Virginia) Goodwill of Greater Washington and Northern Virginia Community College Revenue Sharing – Alternative Career School Model (San Antonio, TX) Goodwill Industries of San Antonio and Alamo Colleges

19 Examples of Successful C 4 Programs and Business Models Career Pathways Navigation Model (Seattle, WA) Seattle Goodwill Industries and King County Community Colleges Revenue-Sharing Co-Enrollment Model (Huntington, WV) Goodwill Industries of the KYOWVA Area and Mountwest Community Technical College (MCTC)

20 Upcoming Model Sharing Learning Labs Non-Credit Transition Model Tacoma Goodwill Industries and Pierce County Community and Technical Colleges –June 26, 2013 Next Step Alliance Dual Track Model Goodwill Industries of Kansas, Inc. and Wichita Area Technical College –August 28, 2013

21 Seattle Goodwill Industries’ Career Pathways Navigation Model Monica Cheng, MAEd College Navigator Claudia Sanchez College Navigator

22 Launched by Seattle Goodwill Industries, Inc. to provide a “student-centered” approach to help participants identify the career path and related training program that is best fit for them Two main components – college readiness and college navigation Students enroll in a wide range of programs - from one- quarter certificates to two-year degrees - in a range of industries (health care, accounting, automotive, etc.), across all the local community colleges.

23 Career Pathways Navigation Model (Video)

24 Increasing access to middle-skill, middle-wage careers – and the training necessary to obtain them – for adults with barriers to employment Increasing student transitions from basic skills to college level, increasing college completion rates Leveraging strengths, not reinventing the wheel Many colleges, all different Existing short-term stackable certificate programs, IBEST programs, and degrees – and existing workforce funding streams Shoreline CC Auto Navigator, Seattle Jobs Initiative Community partnership, connecting to support services

25 Community College 101 class – at Goodwill or at College Navigator – full-time onsite at Goodwill or College Primary referral sources – community, CBO, college basic Funding – joint grant, non-financial MOU, informal partnership

26 Referrals, sources of students – other Goodwill classes, self- referrals, college basic skills, other CBOs, college workforce ed inquirers, past participants Eligibility – no degree, CASAS reading, desire to do prof/tech training and go to work, need navigation assistance Intake Process – 1:1 with Navigator

27 Demographics – typical 30’s, but ; low-income, over half immigrants/refugees, majority women, majority unemployed, first generation, below college-level skills Support Services – Goodwill Case Manager, direct & leveraged Transportation, clothing, food, vision, medical, dental, housing… Individual assessment of needs and plan to address them Combination of direct and leveraged services, plus referrals

28 [Link to Video]

29 Development process – college input, Goodwill student input, SJI input, research (MDRC, JFF, etc.) CC101 – curriculum content, structure Career exploration, labor market realities, ed/income link College vocab, college myths, college navigation Placement test prep, Student skills Financial aid, other funding sources, support services Goal setting, self-advocacy, budgeting Goodwill vs college location – accessibility, degree of integration Individual College Plans – with Navigator Navigation vs Case Management

30 “I had no direction in attending community college, but wanted to. College 101 gave me a sense of what I would be expecting and gave me THAT direction I was lacking.” “I took this class because I needed to know what career to pursue. I have finally picked the program that best matches my interests and at the same is in demand.”

31 “The six weeks of College 101 made me feel comfortable with entering a community college. It gave me the necessary tools in starting my first quarter. Goodwill gave me a sense of security and the possibility that my academic goals can be reached.”

32 Enrollment process / Funding / Delivering training College roles, departments and staff involved Navigator role Student role Evolution of navigator vs student roles: Pre-college enrollment Quarters 1 and 2 Quarters 3 and 4 Quarter 5+ Typical certificate/degree programs Typical level(s) at enrollment

33 Program Funding (staff, facilities, equipment) Goodwill: Navigators, case management, basic ed classes o Grants, BFET, retail revenue, individual donors o Colleges – training facilities and equipment, faculty, accreditation o State FTE funds, tuition, grants Student Funding (tuition, books, supplies, etc.) Colleges: Pell, BFET, Opportunity Grant, WIA, Worker Retraining, WorkFirst, etc. Goodwill: Assistance if “holes” in college funds, scholarships, evolution over year

34 Individual students Program metrics Alignment with college momentum points, Community Center for Education Results, funding analysis As of October 2012: 74% completed CC101 67% of CC101 completers enrolled in college 80% earn college-level credits (though most test in below-college) 75% earn certificate/degree, get a job in the field, and/or transition to self-navigation 5 th qtr and beyond Systems impact, college impact

35 CBO/College Peer Learning Group SkillUp Washington Start Next Quarter Momentum Points Opportunity Grant Pathway to Completion Pathways to Careers Achieving the Dream Gates, Compass Prep Community Center for Education Results

36 Want more information? Mary Moorhouse Tanya L. Anderson THANK YOU!


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