Remove Stereotypes & Preconceptions “Older students, rather than their younger counterparts, display those learning characteristics which traditionally higher education has purported to be striving to develop” Harper & Kemper, p 220, 1986
Understanding Barriers to Adult Learners Situational Multiple Responsibilities Prior Negative Learning Experience Dispositional Time ConcernsPerfectionism Institutional Rules Instructors/Other Students Difficult Reenrollment Policies
Adult Specific Learning Process Desire for control/understanding Memorizing information requires more time Need more practice, orientation, and study skills Have previously learned materials
Develop Customer Service to Accommodate Adult Learners Customer Service Respect Adult Learners Extend Hours Child Friendly Quick Response Time Undivided Attention Give Accurate Information
Develop Specific Advising Practices for Adult Learners
References Baily, C. A. (2007). Advising adult learners. In L. Huff & P. Jordan (Eds.), Advising Special Student Populations (pp. 11-24). NACADA. Greenberg, E. H., & Weber, K. (2008). Generation we, how millennial youth are taking over America and changing our forever. Emeryville, CA: Pachatusan. Peck, L.G. & Varney, J. (2009). Advising IS teaching: Providing adult learners with strategies for self- advocation Retrieved –August 8, 2012- from NACADA Clearinghouse of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Clearinghouse/M02/Adult-Learner.htm Richardson, J. T. E., & King, E. (1998). Adult students in higher education: Burden or boon?. Ohio State University Press, 69(1), 65-88.
References cont. Judy, B. E., & Leanne, C. (2004). Multigenerational nurses in the workplace. Journal of Nursing Administration, 34(11), 493-501. Retrieved from http://www.letthelearningbegin.com/documents/pdfs/mg workers.pdf Gursoy, D., Maier, T. A., & Chi, C. G. (2007). Generational differences: An examination of work values and generational gaps in the hospitality workforce. International Journal of Hospitality Management, 27, 448-458. doi: 10.1016/j.ijhm.2007.11.002 Spiro, Cara. (2006, November 1). Generation Y in the workplace. Defense AT &L. (2006). Retrieved August 10, 2012 from http://www.thefreelibrary.com/Generation Y in the workplace.-a0155789907 Pooley, E. (2005). Kids these days.. Canadian Business, 78(12), 67-68. Twenge, J. M., & Campbell, S. M. (2008). Generational differences in psychological traits and their impact on the workplace. Journal of Managerial Psychology, 23(8), 862-877. doi: 10.1108/02683940810904367