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Leading Vestas Vestas VAME Business Academy.

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1 Leading Vestas Vestas VAME Business Academy

2 Leading Vestas Vestas When you reflect on change at Vestas, which image best represents your thoughts and why? A gentle breeze A severe and violent thunderstorm An tree-cracking ice storm A ray of sunshine A pea soup fog

3 VAME Business Academy Leading Vestas Getting ahead  Driving the future  Making change essential  Understanding the business  Leading performance and projects  Building the organisation, team, function and knowledge Getting along  Creating successful and long term relations inside and outside Vestas  Leading change by living change  Acting consistently and taking responsibility  Motivating people  Breaking down silos Getting things done  Putting the right people in the right roles at the right time  Making change happen and stick  Striving for continuous improvements  Driving performance and projects  Developing capabilities Global Leadership Role Model - the three “gettings” as a balanced approach How does LEADING CHANGE fit into the LRM?

4 VAME Business Academy Leading Vestas “Homework” review Our Iceberg is Melting by John Kotter How Obama is Using the Science of Change by Michael Grunwald What are your thoughts on the readings?  Do we have major change initiatives happening right now?  Have they been rolled out effectively?  Did Vestas follow any discernable plan in rolling out the change?  What did you learn from the book and/or the article?

5 VAME Business Academy Leading Vestas Course Objectives In this course, you will learn to:  Understand natural reactions to change  Recognize the effects of change on an organization  Maximize your organization success factors for dealing with change  Recognize and overcome resistance to change  Develop a plan for introducing, leading, and sustaining change

6 VAME Business Academy Leading Vestas Change in your Organization “CHANGE is the only constant at Vestas”  How many times have you heard this?  Vestas is a growing company. As we grow, we change to make things better, more efficient. But change can be difficult. What is a change you are experiencing right now? Discuss with a partner. It’s YOUR job to make change easier, more popular. HOW??

7 VAME Business Academy Leading Vestas Activity  Each team represents a work unit  Each puzzle represents a project in process  Your team’s goal is to put its puzzle together in time for delivery to a customer  Your team will have 10 minutes to put the puzzle together  Each team member has a specific role in the process.

8 VAME Business Academy Leading Vestas Activity  Framer – looks for border pieces and gives them to puzzle maker to put together  Sorter- organizes the remaining puzzle pieces by color and gives them to the puzzle maker to put together  Puzzle maker- Puts together the puzzle pieces- NOT allowed to look for border pieces or sort pieces by color  Team leader- offer support and guidance, but cannot provide hands-on help in assembling the puzzle  Don’t allow team members to mix roles!  I will be the Production Manager

9 VAME Business Academy Leading Vestas Activity STOP!! Safety regulation update Need to talk to the Leaders  New safety equipment for team puzzle makers  No time to explain why new regulations are happening!

10 VAME Business Academy Leading Vestas Activity STOP!! Need to increase efficiency- rush order!!!!  Reassignment  Framer and sorter from each team move to the team on the right (when facing table)

11 VAME Business Academy Leading Vestas Activity STOP!! Need to improve productivity  Cross-training  Sorter becomes puzzle maker  Puzzle maker becomes framer  Framer becomes sorter

12 VAME Business Academy Leading Vestas Activity STOP!! Customer demand is critical  Deadline is moved up!

13 VAME Business Academy Leading Vestas Activity De-brief  How did you feel going through this process?  How did you feel when the leader told you about the changes?  Think of the changes you identified earlier.  Why are those changes occurring?  How do people feel about the change? The way in which change is viewed and how it is communicated can make a big difference in how readily people may accept and commit to it.

14 VAME Business Academy Leading Vestas Responses to Change People typically respond to change in a natural pattern. Each person will move through the pattern at his/her own pace: 1.Disorientation: confusion & anxiety  Why is this happening?  What does it mean?  What do I do? 2.Reorientation: acceptance & control  What can I do to make this happen?  What are the issues and priorities?  What support do I need? 3.Integration: routine & habit  What else can I do to make this work?  What other improvements can be made?

15 VAME Business Academy Leading Vestas Responses to Change How can we help our teams move through these steps? 1.Disorientation: confusion & anxiety  Why is this happening?  What does it mean?  What do I do? 2.Reorientation: acceptance & control  What can I do to make this happen?  What are the issues and priorities?  What support do I need? 3.Integration: routine & habit  What else can I do to make this work?  What other improvements can be made?

16 VAME Business Academy Leading Vestas Organizational Success Factors for Change Organizational success factors for Change:  View change as an opportunity  Accept that people approach change differently  Gather and share information openly  Anticipate barriers  Prepare people  Lead by example The more we can maximize the success factors, the easier change can be.

17 VAME Business Academy Leading Vestas Change Communication Planner

18 VAME Business Academy Leading Vestas Change Communication Planner Think about a change your team is experiencing now or will experience in the near future. Complete page 1 of your Change Communication Planner on your own. Then share with a partner.

19 VAME Business Academy Leading Vestas Resistance to Change  People naturally resist change  Resistance often occurs when people feel they can’t control circumstances or predict the impacts on them  Even positive changes can lead to resistance  Discussing their resistance openly and honestly will help you achieve more acceptance of the change What are some of the things you wrote on your Change Communication Planners about the barriers to change?

20 VAME Business Academy Leading Vestas Overcoming Resistance to Change Recognize and talk about the changes and challenges Ask and listen Involve people in identifying new ways and solutions Take actions to help people contribute to the new, and support and reinforce those actions

21 VAME Business Academy Leading Vestas Implementing Change Make it CLEAR. Studies show that better information helps us make better choices. Make it EASY. Research also shows that people do what’s easiest. Make it hassle-free. Make it POPULAR. Appeal to conformity - we’re in this together – be consistent – measure, report, reward. Make it MANDATORY. It must be required for it to happen. It is not optional.

22 VAME Business Academy Leading Vestas Preparing for Change  Do you have a team of people around you to help you implement changes?  Obama has his advisors  Louis the Penguin has Alice, Buddy, the Professor, and Fred  Is it important to remind your team who the team really is?  How can you make the change popular?  How many people on your team think that the change is a good idea?  How many are against it?  What old rules are in the way of making the change happen that need to be bent or thrown away?  How can you keep up momentum on the new way of doing things?

23 VAME Business Academy Leading Vestas Change Communication Planner Thinking about the steps we just discussed and the questions we went over, complete page 2 of your change Communication Planner. Then share with a partner. Make change CLEAR. Make change EASY. Make change POPULAR. Make change MANDATORY.

24 VAME Business Academy Leading Vestas We’ve talked about…  Natural reactions to change  The effects of change on an organization  Organization success factors for dealing with change  Recognizing and overcoming resistance to change  How to introduce, lead, and sustain change (the 4 steps)

25 VAME Business Academy Leading Vestas How will you implement change going forward?

26 Thank you Leading Vestas


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