What is a Resume? A resume highlights the best and most related aspect of your professional and educational qualifications Before starting you resume – Self Assessment Examine Skills, Experience, & Accomplishments Reflect on Skills Utilized in That Position Plan, instruct, lead, listen, write, evaluate, facilitate, implement, communicate, assess Read and Highlight Job Description Tailor your resume
Chronological Resumes Chronological – The most useful format for students and new professionals Beginning to End - Format is a listing of your work experience organized by job title in reverse chronological order Begin with your most recent or current position first
Functional/Combination Functional/Combination – This format groups your work experience in skill-related categories, with job titles listed at the bottom of the resume When to use this format? You are a seasoned professional (12+ years of experience) You have worked in a variety of unrelated fields and settings/drawing attention to transferable skills You have gaps in your employment/making a career change
Check Point Which type of format is most useful for students and new professionals?
Remember… Chronological format is the most often effective Be concise and specific Include only relevant information Use telegraphic style – Avoid personal pronouns such as “I” and “We” Use skill and ability verbs – Begin each statement or phrase with a descriptive verb that indicates what you accomplished in the position 1 page resumes are preferred Use 11” or 12” font Use 1” or ½” margins all around Use the same font throughout the resume
References Do NOT use the phrase “References Available Upon Request.” It is understood that you will provide references when you interview or requested References must be professional! You can use: professors, advisors and previous employers Always get permission to use someone as a reference and give them a copy of your resume/job descriptions so they are aware of your objective and direction If you are using a faculty member as a reference, be sure to ask in the beginning to the end of the semester
Resume Do’s Be honest Use bullet points Use past tense for previous activities, experiences or acquired skills Use present tense for current positions Limit your resume to 1 page Proof read your resume Continuously update your resume Use high quality or resume paper Standard paper size 8 ½ x 11 inches Tailor your resume to the job Contact information should be current Use a professional email Only go back 10 years in your work history List your GPA if it is 3.5 or higher Be consistent with your layout and composition
Resume Don’ts Include photographs Disclose personal information: age, sex, religion Use jargon or slang Over explain things on your resume Use contractions References or statement “references available upon request” Use a fancy binder/folder List an unprofessional email No “I” statements Include the complete addresses of employers, or supervisor names Include salary information Exaggerate Highlight problems
Do I Really Need a Cover Letter? YES!! 2/3’s of applicants (67%) submit a cover letter with a résumé’ 28% of employers only sometimes consider resumes without cover letters 2% of employers never consider a resume without a cover letter 95% of organizations read through cover letters/keep them on file
What is a Cover Letter? Introduces and personalizes your résumé Motivates employers to read your résumé Demonstrates your interest in the position and company Showcases written communication skills Exhibits what you can offer the employer
The Goal Grab the employer’s attention/spark interest Link yourself to the employer Demonstrate your writing skills Communicate well This is like a trailer of a movie or the jacket of a book.
Basic Cover Letter Formatting Jane Smith 1234 Maple Lane, La Verne, CA 91750 – Cell: 909-295-4667 January 21,2012 Alicia Brown, Director of Social Services Miller Youth and Family Services 111 Country Lane La Verne, CA 91750 Dear Ms. Brown, As a graduate of the Masters of Counseling program from the University of La Verne and with six years of experience working with children and families from diverse backgrounds, I believe I demonstrate the skills needed to contribute to the success of the Mentoring Program at Miller Youth and Family Services. I am writing to express my interest in the position of Mentor Program Manager because of my knowledge of your company’s success in changing the lives of youth in the San Gabriel Valley. I have worked in a variety of social service settings, ranging from school counseling at a California public school to non-profit management in East Africa. Recently, I served as Mentor Coordinator for the BRIGHT Families Project at UCLA’s Division of Community Services. It was my responsibility to run the entire mentoring program, which included recruiting, interviewing, training and managing cases for over 20 mentor dyads. While there, I worked in conjunction with county services in order to best provide foster and adopted children with the mentor that matched their individual needs. As the Social Services Assistant at Armed Services YMCA, I provided clinical support services to military families. I assisted with in-home crisis counseling and intervention, and implemented the use of intake and psychosocial assessments for our clients. This helped us to better track the needs of our population as a whole. I believe that Miller Youth and Family Services would benefit from my excellent problem-solving and interpersonal skills, as well as the ability to cultivate trusting relationships with clients and staff from diverse socioeconomic and ethnic backgrounds. I look forward to hearing from you to further discuss my candidacy for this position. Please feel free to contact me at (909) 295-4667 or at Jane.firstname.lastname@example.org. Thank you in advance for your consideration. Sincerely, Jane Smith Your contact information Date of letter Employer’s contact information & title Company name Address Salutation Left justified business format The signature line
Check Point What is one of your goals in writing a cover letter?
Consistent With Résumés Jane Smith 1234 Maple Lane, La Verne, CA 91773 ◦ cell: 909-295- 4667 ◦ email@example.com Education: Bachelor of Science, Business Administration May 2012 University of La Verne, La Verne CA GPA: 3.7 Awards/Honors: Dean’s List Spring 2009 - Spring 2010 Landis Leadership Scholar Fall 2011 – Spring 2012 Gain leadership experience through intensive training and coursework On Campus and Community Involvement: Member, SIFE (Students in Free Enterprise) August 2008 - Present Implement collective ideas to sponsor campus and community events to promote education and social change Work with group to help raise funding for Kenya water project for 2,500 households Led groups of 9 junior high students in discussion on success skills, business ethics, and personal finances Jane Smith 1234 Maple Lane, La Verne, CA 91773 ◦ cell: 909-295- 4667 ◦ firstname.lastname@example.org January 21, 2011 Alicia Brown, Director of Social Services Miller Youth and Family Services 111 Country Lane La Verne, CA 91773 Dear Ms. Brown, As a graduate of the Masters of Counseling program from the University of La Verne and with six years of experience working with children and families from diverse backgrounds, I believe I demonstrate the skills needed to contribute to the success of the Mentoring Program at Miller Youth and Family Services. I am writing to express my interest in the position of Mentor Program Manager because of my knowledge of your company’s success in changing the lives of youth in the San Gabriel Valley. I have worked in a variety of social service settings, ranging from school counseling at a California public school to non-profit management in East Africa. Recently, I served as Mentor Coordinator for the BRIGHT Families Project at UCLA’s
Basic Cover Letter Formatting Opening paragraph: make the match Why are you writing? Which position? Middle paragraph: make the case Add relevant, compelling information Closing paragraph: make the close Refer to résumé, invite to interview, and reaffirm interest
Check Point What is the purpose of the opening paragraph?
Cover Letter Check List Employers use cover letters to measure your writing ability. Visit the LEC for papers in all subjects, starting with your writing classes. Expand your vocabulary! If you can write a paper, you can write a cover letter. Make a statement about yourself and then back it up. Don’t worry about grammar when you are generating ideas. Free write and go back later to support chosen points. Use the resume as a support but it is not your brainstorm.
Cover Letter Check List (cont.) Be aware of your audience. What they want to read, their background and possible previous knowledge. Be unique, what have you done that no one else has. Tailor to position, industry, and company Do not use contractions. Can’t, won’t, don’t… says that you are too lazy to type it out. Use the present tense as often as possible.
Check Point What is the role of the resume when writing a cover letter?
Active vs. Passive The active voice adds clarity and focus to a sentence. (Who did or said…) Passive: The students were advised to present at the conference. Active: The university professors advised students to present at the conference. When Passive is Appropriate: When used to focus attention on a process or object, rather than a person or organization. Example: The paper received first place honors in the competition.
Do not use “I” in every sentence. Example Using “I”: As I was reading this study of medieval village life, I noticed that social class tended to be clearly defined. Example Without Using “I”: This study of medieval village life reveals that social class tended to be clearly defined.
When to Use “I” Assertiveness: to highlight value or to draw attention to your unique perspective or argument. Clarity: occasionally trying to avoid the first person can lead to awkward constructions and vagueness. Positioning Yourself: to explain how your experience or ideas are different from the that of others.
When to Use “I” (cont.) Example Avoiding the Use of “I”: In studying American popular culture of the 1980s, the question of to what degree materialism was a major characteristic of the cultural milieu was explored. Example Using “I” (First Person): In our study of American popular culture of the 1980s, we explored the degree to which materialism characterized the cultural milieu.
Check Point When is it advantageous to use “I” in a sentence?
Edit Your Letter Find your favorite, most cleaver sentence and cut it!
Close the Deal Proofread and polish Email, fax, or mail Send and follow up * Keep a list of people you’ve written to, dates you’ve sent letters, follow up timeline, copies of job descriptions, and outcomes.