Presentation on theme: "Jody Price Oromocto Fire Department. 54 Member Composite Department 3 Management 20 Career Firefighters 30 Volunteer Firefighters 1 Administrative Assistant."— Presentation transcript:
Jody Price Oromocto Fire Department
54 Member Composite Department 3 Management 20 Career Firefighters 30 Volunteer Firefighters 1 Administrative Assistant Departmental Overview
Town of Oromocto Oromocto First Nation Burton Geary Lincoln Rusagonis/Waasis Maugerville/Sheffield Communities Serviced by OFD
What do we do? Fire Suppression Water Rescue (Surface) Ice Rescue Motor Vehicle Accidents Off Road Rescue Fire Prevention Hazardous Materials (Operations Level) Medical Assistance Disaster Services/EMO EMO Planning Coordination
The Good The Bad The Ugly 10 Tips How good communication can provide a community with an extremely effective response during emergencies.
Internal Communications The Leader 1. Good Starts with the person at the top. The attitude of the Leader toward the EOC Committee sets the tone for how everyone else will support the plan and the EOC. One of the most important things a Leader can do to support the EOC Committee is attend meetings and exercises
Internal Communications The Staff 2. Good Make sure the staff understand the importance of supporting the EOC Committee and the EOC. One of the most discouraging things for the EOC Committee is lack of staff support. Staff need to support: - Plan Updates - Meetings - Training/Exercises
External: Public Communications on multiple levels 3a. Good Have multiple ways of communicating with your residents Social Media Standard Media LED signs Sentinel Door-to-Door
External: Working With Your Media 3b. Good Develop relationships - Press Releases - Tours of affected area Feed them! National vs Local Media - Large Incidents
Ensure your Emergency Responders have multiple communication methods 4. Good Ensuring your community has multiple levels of communications to use during an emergency : Land lines Cell Radios VHF/UHF/Trunk Sentinel Amateur Radio Satellite Social Media
Using Social Media to your benefit 5. Good Understand it Be on it Monitor it – (dedicated person) Stay ahead of it Train on it Set Policy on its use
REOC Flood 2014 Message
Having a Budget to Support EMO Programs 6. Good Ensure your EMO budget is sufficient to allow you to support your: - Committee - Plan - EOC Stand alone account, not blended into multiple department’s budgets
Not Communicating with (outside) Partner Agencies 7. Bad Having no contact with Partner Agencies until the Emergency. The first time you exchange business cards shouldn’t be during the emergency. Build Partner Agencies into your Plan and Committee. Ie: Red Cross, Amateur Radio, School District, Major Employers
Not having a Communications Plan 8. Bad Not having all forms of Communications written into your plan. Internal Communication EOC, Responders External Public, Outside Agencies, Media
Never using your EOC and/or Plan and not having AAR’s (After Action Reviews) 9. Bad If you have a prolonged incident If you have an incident that exceeds your capabilities Any incident – the more you activate the EOC and do After Action Reviews (de- brief) the stronger your Plan and EOC will become.
Not Communicating Before During or After Emergencies 10. Ugly Stay ahead of potential emergencies (Meet, Plan, Go home, Wait) Lack of Communication sent to: EOC Committee Staff Public Social Media Media Make sure we learn from our past experiences If you don’t spend time supporting and communicating the Plan and EOC don’t think it will run perfect during a time of Crisis
No Budget 11. Ugly, Ugly For the Fire Chiefs New Fire Truck!
Contact Information Phone Address 50 Miramichi Road Oromocto, New Brunswick E2V 1S2 Web site