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Jody Price Oromocto Fire Department. 54 Member Composite Department 3 Management 20 Career Firefighters 30 Volunteer Firefighters 1 Administrative Assistant.

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Presentation on theme: "Jody Price Oromocto Fire Department. 54 Member Composite Department 3 Management 20 Career Firefighters 30 Volunteer Firefighters 1 Administrative Assistant."— Presentation transcript:

1 Jody Price Oromocto Fire Department

2 54 Member Composite Department 3 Management 20 Career Firefighters 30 Volunteer Firefighters 1 Administrative Assistant Departmental Overview

3 Town of Oromocto Oromocto First Nation Burton Geary Lincoln Rusagonis/Waasis Maugerville/Sheffield Communities Serviced by OFD

4 What do we do? Fire Suppression Water Rescue (Surface) Ice Rescue Motor Vehicle Accidents Off Road Rescue Fire Prevention Hazardous Materials (Operations Level) Medical Assistance Disaster Services/EMO EMO Planning Coordination

5 The Good The Bad The Ugly 10 Tips How good communication can provide a community with an extremely effective response during emergencies.

6 Internal Communications  The Leader 1. Good  Starts with the person at the top.  The attitude of the Leader toward the EOC Committee sets the tone for how everyone else will support the plan and the EOC.  One of the most important things a Leader can do to support the EOC Committee is attend meetings and exercises

7 Internal Communications  The Staff 2. Good  Make sure the staff understand the importance of supporting the EOC Committee and the EOC.  One of the most discouraging things for the EOC Committee is lack of staff support.  Staff need to support:  - Plan Updates  - Meetings  - Training/Exercises

8 External: Public Communications on multiple levels 3a. Good  Have multiple ways of communicating with your residents  Social Media  Standard Media  LED signs  Sentinel  Door-to-Door

9 External: Working With Your Media 3b. Good  Develop relationships  - Press Releases  - Tours of affected area  Feed them!  National vs Local Media  - Large Incidents

10 Ensure your Emergency Responders have multiple communication methods 4. Good  Ensuring your community has multiple levels of communications to use during an emergency :  Land lines  Cell  Radios VHF/UHF/Trunk  Sentinel  Amateur Radio  Satellite  Social Media

11 Using Social Media to your benefit 5. Good  Understand it  Be on it  Monitor it – (dedicated person)  Stay ahead of it  Train on it  Set Policy on its use

12 REOC Flood 2014 Message

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16 Having a Budget to Support EMO Programs 6. Good  Ensure your EMO budget is sufficient to allow you to support your:  - Committee  - Plan  - EOC  Stand alone account, not blended into multiple department’s budgets

17 Not Communicating with (outside) Partner Agencies 7. Bad  Having no contact with Partner Agencies until the Emergency.  The first time you exchange business cards shouldn’t be during the emergency.  Build Partner Agencies into your Plan and Committee.  Ie: Red Cross, Amateur Radio, School District, Major Employers

18 Not having a Communications Plan 8. Bad  Not having all forms of Communications written into your plan.  Internal Communication  EOC, Responders  External  Public, Outside Agencies, Media

19 Never using your EOC and/or Plan and not having AAR’s (After Action Reviews) 9. Bad  If you have a prolonged incident  If you have an incident that exceeds your capabilities  Any incident – the more you activate the EOC and do After Action Reviews (de- brief) the stronger your Plan and EOC will become.

20 Not Communicating  Before  During or  After Emergencies 10. Ugly  Stay ahead of potential emergencies (Meet, Plan, Go home, Wait)  Lack of Communication sent to:  EOC Committee  Staff  Public  Social Media  Media  Make sure we learn from our past experiences  If you don’t spend time supporting and communicating the Plan and EOC don’t think it will run perfect during a time of Crisis

21 No Budget 11. Ugly, Ugly  For the Fire Chiefs New Fire Truck!

22 Contact Information    Phone  Address  50 Miramichi Road  Oromocto, New Brunswick  E2V 1S2  Web site

23 Questions


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