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WebEOC Training Spring 2013. Objectives Understand how DOH utilizes WebEOC Familiarization of WebEOC’s new features Roles and responsibilities.

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Presentation on theme: "WebEOC Training Spring 2013. Objectives Understand how DOH utilizes WebEOC Familiarization of WebEOC’s new features Roles and responsibilities."— Presentation transcript:

1 WebEOC Training Spring 2013

2 Objectives Understand how DOH utilizes WebEOC Familiarization of WebEOC’s new features Roles and responsibilities

3 WebEOC – What is it? WebEOC is designed to make crisis information universally available Statewide use of WebEOC at: State Agencies, Higher Education, Counties, Hospitals / Health Care, Cities, Federal, Tribal level Facilitate coordination of: Decision-making, Planning, and Coordination of Requests for Assistance

4 WebEOC – How do we use it at DOH? DOH uses WebEOC for situational awareness and information sharing during emergency incidents WebEOC is a web based system that can be used on any computer that has internet access It is used to support the fulfillment of resource requests from local partners

5 WebEOC – New Features Request for Assistance & Mission Tracker WSDOT Road Conditions & Closures Staffing Board with Views of who is on duty and a new Finance Report Shared Activity Log Attach documents to status boards Auto name / position stamp & date/time stamps Select Position from dropdown list

6 Logging into WebEOC Online The direct URL is: Another path is:

7 Logging into WebEOC in the EOC Log into WebEOC using the icon on the desktop when located in the EOC.

8 Login Screen Jurisdiction is always All Jurisdictions User is WADOH-SECTION – section you are working in Each section login has positions associated with it

9 Log In Select WADOH as the jurisdiction Use WADOH-DIR or WADOH-RSS as the User ID Passwords are the same: Emergency#1 Emergency#1

10 Login – Select Position Select the position you are working in from the dropdown menu.

11 Login – Select the Incident Select the incident from the dropdown menu An incident name will be provided from the State EOC

12 Login – Sections and Positions WADOH-DIR - Directors Section Includes the Finance/ Admin positions

13 Login – Sections and Positions WADOH-RSS – RSS Section RSS Coordinator currently only available position

14 Login – Sections and Positions WADOH-Plan – Planning Section Chief, Assistant and Utility positions available

15 Login – Sections and Positions WADOH-Ops/Log – Operations and Logistic Sections Now have Logistics positions available

16 Additional Login Information All fields are required except the comments field.

17 WebEOC Boards Boards Menus All of the WebEOC boards are now numbered Boards are used for tracking our activities and requests Menus are ways to access other WebEOC user shared boards

18 WebEOC Tools & Plugins At this time we do not use the Tools or Plugins utilities. Some of the items are not available to us and others are blocked by our firewall. Utilities

19 WebEOC Control Panel Overview Section Name Position Log Off Incident

20 Basic Board Functionality To view a board, click on the board name (no more blue buttons) Red identifies new information you have not yet seen

21 05 WADOH-EOC Staffing Board Is a new feature to the DOH EOC Tracks who is on duty Can support tracking of staff time

22 05 WADOH-EOC Staffing Board First time signing in, click this button Finance/ Admin can run a staffing report Use after the initial sign-in to check in or check out of DOH EOC

23 05 WADOH-EOC Staffing Board If offsite, provide all necessary offsite information Select On Duty, and which shift you are signing in for

24 Hands-On Practice – Staffing Board Click on the staffing board Click on the Initial Sign in Button at the top Sign in as yourself Click on the Save Button (Only Once) Be patient it may take a few moments to process!

25 06 WA DOH-EOC Activity Log The Activity Log is used by all EOC and RSS positions to track routine and significant information There are no longer any position specific logs

26 06 WA DOH-EOC Activity Log Add Record Filter Content Position and Name

27 Hands-On Practice – Filtering on the Activity Log Filter by key word search Filter by section Refresh filters before each search

28 06 WA DOH-EOC Activity Log Entry Routine Significant Event only available to Director, Chiefs and RSS Coordinator Positions Priority Level Can add up to 10 attachments Detail for the Log Entry

29 06 WA DOH-EOC Activity Log Priorities There are 5 priority levels Majority of entries will be Low, Medium or High Life Sustaining and Life Saving only used when appropriate

30 06 WA DOH-EOC Activity Log Updates Provide updated information to a previous entry Can change an entry from Routine to Significant Click Update to add information

31 06 WA DOH-EOC Activity Log Updates Updated information will show under previous entry with “Update” title

32 Hands-On Practice – Activity Log Add an entry by clicking on the Add Record Button Update an entry by clicking on the Edit Button

33 01 WADOH-EOC Significant Events Information for the Significant Events Log is filtered from the Activity Log

34 01 WADOH-EOC Significant Events The Significant Events includes the Priority Level and Position information

35 02 WADOH-EOC Situation Report The Situation Report Board is for posting finalized PDF copies of DOH Situation Reports Planning Section Chief and Ops Chief can post to this board

36 02 WADOH-EOC Situation Report Click to view attachment

37 03 WADOH-EOC Incident Action Plan The Incident Action Board is for posting finalized PDF copies of DOH IAPs Planning Section positions and the Director can post to this board

38 03 WADOH-EOC Incident Action Plan Click to view attachment

39 04 WA-EOC Mission Tracker City requests resources from their county If the county goes beyond their means the counties come to the state for resources Counties / Logistics can enter requests into the Mission Tracker or contact the State EOC who will put it in the board Mission Tracker is managed by the State EOC

40 04 WA-EOC Mission Tracker State EOC will assign to ESF 8 if appropriate Update button gives access to add actions Details button gives more information

41 04 WA-EOC Mission Tracker ESF 8 will accept or decline and change the status of the request Add Actions to capture actions taken to meet resource request Action descriptions

42 04 WA-EOC Mission Tracker Add Action DOH EOC will update Mission Tracker using the latest action box Can attach support documents such as shipping slips, order sheets, etc.

43 07 WADOH-EOC Press Release Similar board to the Situation Report and Incident Action board PIO and Director can post press releases to the board as a PDF or Word document

44 08 WADOH-EOC After Action Review The After Action Review Board has not changed Used to capture areas for improvement and success Information from this board will be included in the After Action Process

45 09 WADOH RSS Master Status Input Used to track progress at the Receipt, Stage, and Store (RSS) facility Board is updated to show near real time progress

46 09 WADOH RSS Master Status Input Click on the Record No. to view the record. Only the RSS Coordinator can create or update the record

47 Hands-On Practice – RSS Status Board Click on the RSS Status Board Click on the Record Number to view the entry

48 09 WADOH RSS Master Status Input RSS Coordinators will fill out this status board as orders are received. They will update the record as the order is processed. Up to ten attachments can be added to each record. Attachments could include the pick list, bill of lading, signed bill of lading, and FedEx tracking documents.

49 10 WADOH-EOC Contact Board Contacts can be shared or private If shared, they are shared with everyone that is on the DOH EOC Private contacts are only available to the position who did the entry Not tied to the incident State EOC contact board is viewable through menu

50 10 WADOH-EOC Contact Board To add a contact, click the Add Contact button To access private contacts

51 10 WADOH-EOC Contact Board To share or make the contact private A delete option will show when you click the update button

52 11 WSDOT Road Conditions & Closures Board is managed by the Department of Transportation Real time information of road conditions and closures Informational tool for DOH to use

53 WSDOT Road Conditions & Closures

54 WA-EOC ESF8 Public Health Activity Log Emergency Support Function 8 Public Health Activity Log is managed by the ESF 8 staff at the State EOC Director can post information to the activity log DOH staff can use this Activity Log for situational awareness

55 WA-EOC ESF8 Public Health Activity Log Director and RSS Coordinator can now add records To get more information on the record

56 WA-EOC Significant Events State EOC Significant Events board Managed by the State EOC Information tool for Situational Awareness for all State and Local partners ESF8 Staff provide DOH input into the WA-EOC Significant Events

57 WA-EOC Significant Events Click the Full Info button to get the full details of the record Originator of the information

58 Hands-On Practice – Staffing Board Click on the staffing board Click on the Check Out Button in the Change Status Column at the far right

59 Things NOT to do in WebEOC Do not change passwords Do not delete records unless instructed to do so by the Director Do not use the disable refresher option Do not make changes to Mission Tracker main records – only add records to show work that has been done

60 Questions/Contact Information Serena Segura Email: Phone: 360-236-4415 Shawn Roberts Email: Phone: 360-236-4057


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