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CCC Capabilities. OBJECTIVES  Understand client Interest and Needs areas  Discuss where CCC capabilities may match client needs  Informal – Ask Questions!

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Presentation on theme: "CCC Capabilities. OBJECTIVES  Understand client Interest and Needs areas  Discuss where CCC capabilities may match client needs  Informal – Ask Questions!"— Presentation transcript:

1 CCC Capabilities

2 OBJECTIVES  Understand client Interest and Needs areas  Discuss where CCC capabilities may match client needs  Informal – Ask Questions!

3 CCC BACKGROUND  Founded in 1999  Now has more than 45 senior consultants – Over 1000 years of expertise!  CCC consultants have previous Senior Level P&G background.  CCC consultants were previously “P&G Gurus” in all key business areas.  CCC tailors customized solutions to improve business performance for everyone from large Global Fortune 50 companies to smaller regional firms.

4  Church & Dwight  Coca Cola Hellenic  Colgate  Coors  Dial  Hallmark  H.J. Heinz  Holiday Homes  Intuit  Johnson & Johnson  King & Prince Seafood CCC CLIENTS  LCA Vision  Novartis  PepsiCo  Pillsbury  Playtex  Procter & Gamble  Remington  Samsung  Sturkey's Salad Dressing  Time Warner Cable  Valvoline Consumer Goods

5  Ashland Specialty Chemicals  3V Chemical  Castellini  Celerant Consulting  Church & Dwight  Cin-Made Packaging  Dow Chemical  Fahrenheit Consulting  Graham Packaging CCC CLIENTS  Haney Packaging  Messer Construction  Michelman  PPG Industries  Respironics  Southern Graphics  Texaco  Twin Rivers Technologies  W. R. Grace Business to Business

6  dbaDIRECT  Forrester Research  Hewlett Packard  Keane, Inc.  Natural Bridge Solution CCC CLIENTS Technical  Irving Place Capital  KKR: Kohlberg, Kravis & Roberts  Richardson Financial Group  J.W. Childs  Elliott Management Financial Non-Profit  Advertising Council  Beech Acres  Cancer Treatment Centers  Cincinnati Chamber of Commerce  Hamilton County Juvenile Courts  Strive

7 GLOBAL PRESENCE NORTH AMERICA Boston, Mass. Chicago, Illinois Cincinnati, Ohio Baltimore, Maryland Columbus, Ohio Dallas, Texas Detroit, Michigan Lincoln, Nebraska Montreal, Canada Miami, Florida New York, New York Parsippany, New Jersey Pittsburgh, Penn. Princeton, New Jersey Quincy, Mass. Toronto, Canada ASIA Beijing, China Chennai, India Delhi, India Ho Chi Minh, Vietnam Jakarta, Indonesia Seoul, Korea Singapore Sydney, Australia Taipei, Taiwan Thailand Wellington, New Zealand LATIN AMERICA Sao Paulo, Brazil EUROPE Bucharest, Romania Frankfort, Germany Istanbul, Turkey Kiev, Ukraine London, UK Madrid, Spain Moscow, Russia Nyon, Switzerland Paris, France Stockholm, Sweden Warsaw, Poland MID-EAST Dubai, UAE Africa Johannesburg, South Africa Worldwide solutions, global expertise.

8 WHAT MAKES CCC UNIQUE?  Best and largest pool of former P&G expertise and knowledge available outside of P&G.  CCC consultants have true expertise--and expertise is more than just experience.  “Been There – Done That”!  CCC's Consulting experience/expertise can be transferred to client personnel--to accelerate their professional development.  CCC's expertise can be used to address strategic planning, longer range planning--or current executional issues.  CCC can supplement or lead “Special Projects” – where internal client resources may be scarce.  Global Expertise  We offer customized solutions nothing off-the-shelf or ready-made, each project is tailored specifically to you and your business.  We're uniquely qualified to help you, whether you're a one-man shop launching a new product or a Fortune 500 company requiring a team of open innovation experts.

9 WHY IS CCC THE BEST CHOICE?  Focus on meeting client needs-not selling next consulting engagement.  Brings world class expertise to any problem--any size business.  Depth of knowledge--broad multi functional expertise.  CCC helps your leaders lead-transfer knowledge.  CCC does not require million dollar engagements!! (Although we would be delighted to have more of these.)

10 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

11 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

12 MARKETING EXPERTISE  CCC can provide strategic and executional consulting, leadership, and "coaching" in all areas;  Help you develop a consumer-centric marketing strategy;  We're more than a "second opinion" – we're the ones you can count on for strategic plans and business-building ideas.

13 MARKETING EXPERTISE Key Functional Areas:  Marketing Strategy Consumer-Centric Focus; Customized Training; Global Marketing; Strategic Planning/Development/Market Positioning; Branding; Communications Development; Media; Organizational Assessment; New Products/Initiative Process; Portal Development to Share Knowledge. Take your marketing to the next level

14 MARKETING EXPERTISE Key Functional Areas :  Social Media  Hands-on team-training session to help you gain knowledge of Facebook, Twitter, YouTube and the rest. Strategic social media marketing basics; Key channels and how to measure impact, including customer sentiment; How to build a real social media presence from the ground up; How customer stories get published on the social web; How the social web impacts image and purchase behavior; How to keep your brand ahead of the competition, and out of trouble; How to assess your audience and choose the most effective channels; How ratings and reviews can drive your social media programs; How to take advantage of social media while avoiding the hazards; How to integrate social media with the rest of your marketing programs. Take your marketing to the next level

15 MARKETING EXPERTISE Key Functional Areas:  Consumer & Customer Knowledge Analysis/research to identify potential target consumers; Design research programs; Developing new brand positioning; CCC & SpencerHall’s Transforum® Experience  Public Relations Learn how to evaluate your current PR efforts and leverage them against your competition; Help you improve your internal, external and networking capabilities; Review/recommend the right PR firm to improve your media coverage and corporate reputation; Implement a crisis and issues management plan, for both internal and external matters. Take your marketing to the next level

16 MARKETING EXPERTISE Case Studies of some of our most notable assignments*:  Development and Training / Durable Goods  Customized Training / Packaged Goods  Advertising/Communications Training: ROI  Media, Planning, Buying - and Effectiveness Take your marketing to the next level *To see the full case study go to

17 CCC MARKETING/CONSUMER KNOWLEDGE CONSULTANTS  Carol Berning 30+ years, breakthrough consumer understanding developer  Lynne Boles 30+ years, global advertisement VP  Dean Butler 25+ years, domestic/international executive  Henneke Cats 18+ years, strategist and global brand expert  Rich DelCore 37 years, Director of Global Branded Entertainment, VP of Productions  Bill Dobson 25+ years, external relations VP  Rad Ewing 30+ years, marketing guru and innovator  Bernhard Glock 20+ years, global media VP  Ute Hagen 23 years, international brand builder and consumer strategy expert  Al Harmann 30+ years, global advertisement/HR director Take your marketing to the next level

18  Jim Lafferty 20+ years, division president  Norm Levy 40+ years, advertisement development director  Susan Mackey 25+ years, global market research director  Leonora Polonsky 20+ years, global senior marketing executive  James Haskett 26 years, VP of Marketing  Joe Hensler 19 years, Marketing  Tara L. Khoury 28 years, marketing dynamic consumer products  Kip Knight 25+ years, marketing strategist/social media guru Put our experts to work for you. CCC MARKETING/CONSUMER KNOWLEDGE CONSULTANTS

19  Lee Thibodeau 20+ years - Marketer, Knowledge Mgmt, Web Development  Debra Walling 29+ years, consumer specialist  Mary Beth Price 35+ years, media guru  Marci Sapers 20+ years, senior marketing consultant  Margaret Swallow 20+ years, global marketing director Put our experts to work for you. CCC MARKETING/CONSUMER KNOWLEDGE CONSULTANTS

20 CCC & SpencerHall’s Transforum® Collaborate With Former P&G Change Agents To Create Breakthroughs “I loved Transforum®…the anonymity enabled people to be more creative, and access to outside experts allowed us to quickly optimize the ideas, which generated breakthrough new product ideas.” Beverage Manufacturer “Transforum® was a blast. We used it to help build out and reframe some ideas we had in development, plus to create next generation media vehicles. It was a very powerful tool that really helped us get creative and break new ground.” Health Care Media Company

21 CCC & SpencerHall’s Transforum® CCC has teamed with SpencerHall, Inc., one of the country’s leading independent consumer research and innovation firms, to create a game changing new way to innovate.  SpencerHall’s Transforum® process enables your team to ideate with a multi- functional Brain Trust of CCC  Consultants, who are former P&G senior executives with proven track records of creating breakthroughs inside and outside of Procter & Gamble.  Transforum is a dynamic, online brainstorming forum that springboards beyond conventional thinking by leveraging the expertise of these P&G veterans working collaboratively with your team.  Proprietary innovation software makes it easy and engaging to create and build ideas.  Participants can brainstorm from anywhere in the world, logging on periodically over a 3 day session.

22 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

23 SALES & CUSTOMER BUSINESS DEVELOPMENT EXPERTISE When it comes to your business, the top line is your top line. CCC experts can help you:  Learn great sales techniques,  Develop great sales teams,  Identify great overall sales plans,  Reshape your selling structure, top to bottom…. Improve productivity, performance and profits

24 SALES & CUSTOMER BUSINESS DEVELOPMENT EXPERTISE Key Functional Areas:  Sales & Customer Business Development  Learn a step-by-step approach to successful selling;  Master the process of building a business through effective sales;  Learn how to recruit, develop and organize winning sales teams;  Establish collaborative relations and leverage key trade associations mutually beneficial for both the manufacturer and retailer.  Sales Training  Develop customized training and also provide “Train the Trainer” sessions to facilitate expansion;  Focus on sales strategies and organizational results;  Teach top-to-top selling. Improve productivity, performance and profits

25 SALES & CUSTOMER BUSINESS DEVELOPMENT EXPERTISE Case Studies of some of our most notable assignments* :  B2B Sales and Tech Services Improve productivity, performance and profits *To see the full case study go to

26  Joe Cucci 30+ years, North American customer business development VP  Wayne Galloway 30+ years, Central and Eastern Europe, Mid-East and Africa VP  Bruce Peters 36+ years, Global Capability Manager for Customer Business Development  Maria Edelson 30+ years, North American sales capability director  Rick June 30+ years of Sales and General Manager/VP positions in many global and North America businesses Put our experts to work for you. SALES & CUSTOMER BUSINESS DEVELOPMENT CONSULTANTS

27 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

28 SUPPLY CHAIN EXPERTISE Your business depends on the seamless success of its inner workings. Manufacturing, purchasing, engineering, and distribution. Our experts will help:  Simplify your systems;  Reduce your costs;  Increase your productivity;  Boost overall responsiveness. Optimize your operations CCC has a deep bench of highly talented, experienced consultants who not only can fill in when needed, but also provide new approaches in various parts of our business both in North America and internationally.“ Steve Shifman, CEO, Michelman, Inc. (a chemical company)

29 SUPPLY CHAIN EXPERTISE Key Functional Areas:  Supply Chain  Asset optimization/improved ROI;  Key material and services sourcing strategy development;  Pay-for-performance purchasing consulting;  Supply chain information systems;  Systems that manage/optimize processes for manufacturing, purchasing, engineering and distribution;  Make customer service a key part of go-to-market strategies;  Dramatic improvement in speed to market for new products;  Supply chain process improvement/cost control.  Purchasing/Supplier Relationship Management (SRM)  Organizational assessments;  Benchmarking;  Purchasing training design and SRM. Optimize your operations

30 SUPPLY CHAIN EXPERTISE Key Functional Areas:  Customer Service  Assess your customer service organization and processes versus best-in- class organizations;  Address organizational structures to help you transition your customer service operation to a highly effective and efficient local, regional or global operation;  Provide expert consulting and solutions on any specific customer service issues or challenges.  Logistics  Review and evaluate your transportation and logistics organizational needs and business processes;  Develop any transition plans that will help elevate you to best in class;  Evaluate your transportation providers, quantitatively and qualitatively;  Solve any specific problem areas or issues. Optimize your operations

31 SUPPLY CHAIN EXPERTISE Case Studies of some of our most notable assignments*:  Sourcing of Packaging Materials  Interim Supply Chain Leadership Optimize your operations *To see the full case study go to

32 CCC SUPPLY CHAIN CONSULTANTS  Ron Juenger 30+ years, global beauty care purchasing/packaging VP  Bob Keehn 30+ years, global customer service/logistics director  KC Kendall 29+ years, senior purchasing leader in the consumer products industry  Ted Newton 25+ years, supply chain optimization/modeling director Put our experts to work for you.  Gerry Preece 22+ years, lead significant expansion of Purchases into P&G’s marketing spend pools  Steve Rogers 25+ years, worldwide purchasing master  Gary Simpson 25+ years, global baby care product supply VP  Bruce Stirling 25+ years, purchasing VP  Betsy Stivers 20+ years, global health care product supply VP

33 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

34 INNOVATION EXPERTISE Key Functional Areas:  Research and Development  Assess and then improve your research and development organization;  Efficient and productive advice on everything from clinical testing to safety. Leverage valuable business-building tools

35 INNOVATION EXPERTISE Open Innovation, this paradigm proves that you can't afford to rely solely on your internal research and concepting, but should instead leverage outside ideas and innovations – licenses or patents from other sources can be a valuable instrument for your success. Leverage valuable business-building tools We received many favorable responses from our board members about your presentation and discussion.“ Vice President, Strategic Business Development, Glatfelter Our experts will: Provide hands-on expertise to assess your OI need; Develop a successful strategy.

36 INNOVATION EXPERTISE Key Functional Areas:  Open Innovation (OI) - We'll create an innovation-based business strategy for your business to help you develop valuable asymmetrical relationships:  Nearly 100% of needed innovation exists outside your company, much within small and medium enterprises;  Connect and work with large companies, academia, individual inventors, technology brokers and companies of all sizes;  Internal innovation is costly, while external can save time, money and resources as well as increase success rates and reduce risks;  Use as a key business-building opportunity – you many have assets valuable to other companies;  Requires internal commitment, but often leads to unexpected connections and significant return. Leverage valuable business-building tools

37 INNOVATION EXPERTISE Key Functional Areas:  OI Strategies and Execution - We can evaluate and improve all aspects of the OI process:  Starting OI – learn objectives, strategy, organization, culture, systems, training;  Advising – find external innovation, make contacts, manage confidentiality, negotiate deals and maintain them;  Leading – we'll lead specific projects for you, either in their entirety or targeted sections, to complete the OI transaction;  Training – learn where to look, how to advertise, how to manage contacts and deals, how to maintain relationships;  Value – identity value from your innovation practice, prepare for sale, license, auctions, offers, closing transactions, transfers;  Facilitate –understand the needs of all parties through efficient and clear communication. Leverage valuable business-building tools

38 INNOVATION EXPERTISE Leverage valuable business-building tools Case Studies of some of our most notable assignments*:  What is Open Innovation/Licensing & Royalties and How Can I Use OI to Drive Growth?  Innovation and Technical Services *To see the full case study go to

39 CCC INNOVATION CONSULTANTS  Harry Coleman 25+ years, external development director  Mary Jensen 25+ years, corporate R&D director Put our experts to work for you.  Mike Jensen 30+ years, global R&D VP  Kurt Swogger 30+ years, senior R&D VP

40 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

41 INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE Your company's operational excellence depends on the effectiveness and compatibility of your technological strategies, and therefore should work for you, not against you. Maximize your technological power "What CCC has accomplished in business systems and the value added for us, we could not have accomplished in-house. CCC's key differentiator is the deep and senior business experience, the ability to look us straight in the eye and say ‘Yep, done this a million times and this is what you should watch out for.’ Frank has been tremendous for us.“ Vice President, PepsiCo

42 Key Functional Areas:  Business Transformation Systems  Assess organization/architecture, structure and effectiveness;  Develop and implement any revised IT strategies using best-in-class organizational structures and business system processes;  Ensure your IT systems are both effective and efficient;  Assess security processes and fail-safe, redundant safety measures;  Telecom systems, hardware and software evaluation. Maximize your technological power INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE

43 Key Functional Areas:  Database and Data Centers  Develop a plan to transition you to best-in-class;  Ensure you have the right number of data centers – and that they are located in the most optimal locations;  Ensure work being done in-house is ideal and cost-effective, and the balance correctly outsourced;  Ensure disaster recovery and business continuity plans are in place, and if not, help develop appropriate plans. Maximize your technological power INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE

44 Key Functional Areas:  Managing Outsourced Relationships Effectively (MORE) Program - a multifaceted program designed to help you create and institute robust practices for getting the most out of your IT outsourcing:  Helps you learn how to maintain critical business functions in your company alongside outsourced personnel;  Strategies for IT services and vendor management;  Tailored to your unique situation and business needs;  Creates an effective structure for managing your outsourcer to ensure your needs are being met;  Helps formulate on-target metrics and the correct accountability model;  Uses a formal service review process to ensure visibility of results. Maximize your technological power INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE

45 Maximize your technological power Case Studies of some of our most notable assignments*:  Investment Decision – Business Systems  Effective Selection and Implementing ERP Systems *To see the full case study go to INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE

46  Frank Caccamo 30+ years, management systems VP and CIO  Tom Meyer 30+ years, TQM, strategic planning and brand management expert  Ted Newton 25+ years, global analytics information technology director Put our experts to work for you.  Don Sarge 25+ years, information technology leader  Geoff Smith 20+ years, deputy CIO/IT strategy & architecture INFORMATION TECHNOLOGY & BUSINESS SYSTEMS CONSULTANTS

47 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

48 FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE CCC offers comprehensive training programs and consulting services designed to directly reflect the unique needs of your business.  Determine where your organization is;  Help you develop the skills you need, from the basics of value creation and financial planning to shared service concepts. Transform your financial capabilities

49 Key Functional Areas:  Shared Service Optimization and Business Process Outsourcing  Creation of shared service business model;  Implementation, planning and execution;  Strategies for moving existing shared service organizations to higher performance and business contributions, including off-shoring and outsourcing of business processes. Transform your financial capabilities FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE

50 Key Functional Areas:  Finance & Accounting Training  Shareholder value, cost of capital, cash flow, profit and loss, NPV and IRR concepts;  Industry value creation and project value links;  Project analysis framing;  Building and/or simplifying project cash flow development, focusing on value drivers and how to reflect uncertainty;  Optimizing project value;  Effective management communication of financial analysis results. Transform your financial capabilities FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE

51 Key Functional Areas:  Additional Training and Consulting  Basics about value creation, financial statements, financial measures, financial planning and other related topics for non-F&A managers;  Tailored financial analysis procedures;  Expert valuations of product initiatives, supply projects, M&A and leases;  Reflect project uncertainty through simulation;  Value real options in complex projects;  Design portfolio analysis processes. Transform your financial capabilities FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE

52 Transform your financial capabilities Case Studies of some of our most notable assignments*:  Shared Services: Key Success Factors  Provide Independent M&A Valuation for Client  Significantly Increase Financial Analysis Capability *To see the full case study go to FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE

53  Rich DelCore 37 years, Finance Director for Global Marketing  Bob Hunt 30+ years, investment analysis associate director Put our experts to work for you. FINANCIAL ANALYSIS & SHARED SERVICES CONSULTANTS  Tim Biehle 30+ years, shared service financial director

54 CCC AREAS OF EXPERTISE  Marketing  Sales/Customer Business Development  Supply Chain  Innovation  IT  Financial  Management  Human Resources

55 MANAGEMENT EXPERTISE CCC's team of management experts brings to bear their former decades of P&G real-world expertise when it comes to improving business performance. With an objective and experienced outlook, we're eager to:  Analyze any existing business problems;  Recommend improvements;  Develop plans for change. Identifying problems and recommending solutions.

56 MANAGEMENT EXPERTISE Key Functional Areas:  Strategic Audits and Turnarounds Assess and evaluate operations, using qualitative and quantitative resources; Identify and prioritize significant opportunities where a change in process, approach or personnel would have meaningful impact on results and ROI; Assist in implementing new plans, working closely with you to ensure required changes are executed optimally; Follow up at designated review intervals, to fine-tune or make adjustments.  Strategic Planning  Identify the goals and strategies that are critical to your current and future business success;  Articulate the Objectives, Goals, Strategies & Measures (OGSM) and align your entire company – business units, management staff and each employee;  Ensure your OGSM delivers superior results, both for the short-term and long- term. Identifying problems and recommending solutions.

57 MANAGEMENT EXPERTISE Key Functional Areas:  Emerging Markets  Ensure you have the right balance and transition plan for emerging markets organizations;  Utilize local knowledge experts and expats to optimize revenue and profit growth;  Ensure appropriately strong controls and corporate governance are in place to protect assets and personnel;  Develop and execute the right marketing, sales and distribution plans to optimize emerging markets. Case Studies of some of our most notable assignments*:  Due Diligence - Acquisition Assessment  Strategic Planning - Objectives, Goals, Strategies and Measures (OGSM) *To see the full case study go to Identifying problems and recommending solutions.

58 HUMAN RESOURCES EXPERTISE Key Functional Areas:  Clarifying Company Direction and Priorities  Assess the Company’s Goals  Align your staff to meet those needs  Executive Coaching  Work directly with your C Level managers to provide training and coaching on handling all HR situations  Career Development  Design a productive and satisfying career development path for your employees – allowing employees to contribute to their full potential and feel satisfied in their roles Identifying problems and recommending solutions.

59 HUMAN RESOURCES EXPERTISE Key Functional Areas:  Organizational Structure  Define the right Organizational Structure to get the most from your employees and optimize costs  Merges and Acquisitions  Define the areas of need/overlap and how to reorganize the organization to meet the needs of the business and optimize your costs  Downsizing  Identify the best way to downsize an organization and minimize employee discontent Identifying problems and recommending solutions.

60 HUMAN RESOURCES CONSULTANTS  A l Harmann 30+ years, global advertisement/HR director  Renée Dunn 25 years, HR director/Global Marketing, Global Business Services, Product Supply Engineering Take your Human Resources to the next level

61 QUESTIONS?

62 Contact Information The Cincinnati Consulting Consortium 475 Tam-O’Shanter Ct. Cincinnati, Ohio Phone: Fax: Next Steps/Opportunities

63


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