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All brand names, product names or logos referenced in this presentation are trademarks or registered trademarks of their respective companies or organizations © 2001 Infosys All rights reserved -------- 20 th Annual General Meeting -------- Operational Highlights 2001
© 2001 Infosys All rights reserved 20 th Annual General Meeting This presentation may contain certain forward looking statements. The company may not achieve results as expressed or implied by such forward looking statements. Actual results could differ materially from those expressed or implied in such forward looking statements due to a number of factors including those discussed under the head "Risk factors" in the company's filings with the United States Securities and Exchange Commission. Do not place undue reliance on these forward looking statements. This presentation contains references to findings of various reports available in the public domain. The company makes no representation as to their accuracy or that the company subscribes to those findings. They are provided only by way of information.
© 2001 Infosys All rights reserved 20 th Annual General Meeting The Year That Was … Strategies for Growth Operational Excellence
© 2001 Infosys All rights reserved 20 th Annual General Meeting Strategies for Growth
© 2001 Infosys All rights reserved 20 th Annual General Meeting Strengthening the Business Model Quality – Process Improvements Information Based Management – System Developments Leadership – New Generation Customer Value Proposition – Domain Competency – Technology Consulting – Business Consulting Global Delivery Model Knowledge Management – New Initiative
© 2001 Infosys All rights reserved 20 th Annual General Meeting 6 Sigma CMM Level 5 Focus on development centers MBNQA Management DeliverySupport Exceed our targets Quality – Process Improvements Cross Functional Process Improvement
© 2001 Infosys All rights reserved 20 th Annual General Meeting Business pipeline Receivables tracker Proposal information Document templates Integrated project management Project review Employee allocation database Travel system Visa status information Decisions based on information Delivery Sales Operations Information Based Management – System Developments
© 2001 Infosys All rights reserved 20 th Annual General Meeting Thought Leaders Task Performers Leadership – The New Generation Community Empathy Leadership Development Elements (LDE) in ILS 360* Feedback Developmental Assignments Developmental Relationships Feedback Intensive Program Infosys Culture Workshop Action Learning Systematic Process Learning Leadership Skill Based Training
© 2001 Infosys All rights reserved 20 th Annual General Meeting Learn once, use anywhere The Objective "Infosys is a KM pioneer in India …….. ” - Dr Karl-Erik Sveiby Knowledge Management – New Initiative Major strides in enabling knowledge sharing and reuse across Infosys Developed Knowledge Maturity Model Globally recognized The Result
© 2001 Infosys All rights reserved 20 th Annual General Meeting “IT-led-Business Transformation” Customer Value Proposition Domain Competency Business Consulting Technology Consulting Understanding customers’ business Building frameworks, centers of excellence and research Technology solutions to business problems
© 2001 Infosys All rights reserved 20 th Annual General Meeting Operational Highlights
© 2001 Infosys All rights reserved 20 th Annual General Meeting Growth – Human resources – Customers Global Presence – Infrastructure development Rewards & Recognition – Dignitary visits – Awards Excellence in action – Solutions – Products Global Delivery Model
© 2001 Infosys All rights reserved 20 th Annual General Meeting April 1, 2000 – March 31, 2001 Applicants 385,248 Interviewed 20804 Offered 7648 Accepted 6100 Tested 49100 Growth In Human Resources Recruitment statistics 19971998199920002001
© 2001 Infosys All rights reserved 20 th Annual General Meeting Growth in Customers ABB Alstom Vodafone Networks Schlumberger Siemens Energy & Automation
© 2001 Infosys All rights reserved 20 th Annual General Meeting UAE: Sharjah Canada:Toronto Global Presence Europe: Brussels Frankfurt London Paris Stockholm Asia: Hong Kong Melbourne Sydney Tokyo India: Bangalore (5), Bhubaneswar, Chennai, Delhi, Hyderabad, Mangalore, Mohali, Mumbai, Mysore, Pune South America: Argentina USA: Atlanta, Boston, Chicago, Fremont, New Jersey, Dallas, Los Angeles, New York, San Francisco, Seattle, Phoenix
© 2001 Infosys All rights reserved 20 th Annual General Meeting Excellence in Action - Solutions
© 2001 Infosys All rights reserved 20 th Annual General Meeting Banking Business Unit Annual banking technology conference-cum-exhibition “Banking on E-commerce” Annual banking technology conference-cum-exhibition “Banking on E-commerce” Product launch Product enhancement
© 2001 Infosys All rights reserved 20 th Annual General Meeting Banking Unit Customers First Atlantic Bank, Nigeria Oceanic Bank, Nigeria Standard Trust Bank, Nigeria Abu Dhabi Commercial Bank National Bank of Abu Dhabi ABN Amro Bank (India) Bank of Rajasthan IDBI Bank Karnataka Bank Punjab National Bank Tamilnad Mercantile Bank UTI Bank Delphi Bank
© 2001 Infosys All rights reserved 20 th Annual General Meeting “... the darling of many foreign investors - partly because its disclosure practices make it one of the most transparent companies in India... ” Business Today - Hewitt Study rates Infosys as the Best Employer of India Financial Technology Asia Adjudged Best Regional Software House. Resource Management Ranked No.2 in corporate governance survey Corporate Leadership Stakeholder Interest Business Excellence Quality IMC Ramakrishna Bajaj Award First IT company to get the award Product Excellence - BankAway National IT Award 2000 - Won the CSI-WIPRO National IT Award - recognized as the “Best Packaged Application” by the CSI Awards & Recognition
© 2001 Infosys All rights reserved 20 th Annual General Meeting Dignitary Visits Jan 19, 2001 Hon. Prime Minister Atal Behari Vajpayee Aug 22, 2000 Hon. PM of Japan – H.E. Yoshiro Mori Jan 16, 2001 H.E. Li Peng - Chairman - National People's Congress, People's Republic of China Jan 28, 2001 Hon. PM of Mauritius – H.E. Anerood Jugnauth
© 2001 Infosys All rights reserved 20 th Annual General Meeting What Our Customers Say…
© 2001 Infosys All rights reserved 20 th Annual General Meeting What Our Customers Say…
© 2001 Infosys All rights reserved 20 th Annual General Meeting Thank You
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