What is One Stop? A convenient student service center that provides assistance with the most common financial aid, bursar, and registrar services.
Connect With One Stop Follow us on Facebook and Twitter Access account information in MyUTKMyUTK Visit with a One Stop Counselor – In person – By phone – By email – Online chat
We Connect With You Communication from us… – Is sent to the student’s UT email – Is critical – Is time-sensitive – Requires action
Meet MyUTK A student’s virtual One Stop for most enrollment service needs.
Bursar Registration Financial Aid Class Schedule Academic Links
Oh, the Things You Can Do! Authorization for FERPA View statement and account activity Pay bill and see payment due dates Enroll in a deferred payment plan Set up account to receive eRefund View financial aid award Accept financial aid View outstanding documents View holds on account Register for classes Search for classes Order transcripts Verify enrollment And more!!
Bursar Services Tuition & Fees Account Statements Discounts & Waivers Payments to Student Accounts Deferred Payment Plans Excess Financial Aid Third Party Billing
Tuition & Fees Board of Trustees determines tuition and fees each year at June meeting Charges based on student’s residency classification Charges assessed based on number of credit hours
Tuition & Fees (cont.) Changes to hours registered may impact charges Departments may charge additional fees (e.g., Chemistry, Art, etc.) Rates and refunds schedule available online Ratesrefunds
Account Statement Statements available in MyUTK approximately 3 weeks before start of semester Students receive an email when the statement is available to view Students are responsible to activate their UT email account UT does not mail paper statements
Discounts & Waivers Dependents of Tennessee Public School Teachers (25%) Dependents of State of Tennessee Employees (25%) Each semester submit completed forms prior to the payment due date. – In person: One Stop – By mail: Bursar’s Office – Forms found with organization – Some forms onlineonline
Payments: Where to pay? Online in MyUTK (in person assistance available at One Stop) Drop box at One Stop International Wires (International Students Only) By mail The University of Tennessee Office of the Bursar 211 Student Services Building 1331 Circle Park Drive Knoxville, TN 37996-0225
Payments: How to Pay? Credit/Debit Card – Available Online Only – Visa, MC, DISC – Convenience fees apply Check – Personal, Money Order, Cashier’s, or Traveler’s E-Check – Available Online Only International Wires – PeerTransfer (online service) – International students only
Payments: Notes and Tips For your safety UT no longer accepts cash payments. Avoid convenience fees!! Use an e-check instead of a debit card. Checks must be payable in US dollars and drawn on a US bank. All payments paid by check will be converted to an ACH transaction and be sent directly to the bank for settlement.
Deferred Payment Plan (DPP) Allows student to make 3 installment payments on account – 1 st payment= 50% due on payment due date – 2 nd payment= 25% due 45 days later – 3 rd payment= 25% due 15 days later Calculates financial aid into plan Plan recalculates payments based on charges
DPP Enrollment Enroll online in MyUTKMyUTK Fee to enroll is $30 Plan Agreement shows due dates and amounts due Enrollment required if unable to pay 100% due in order to avoid schedule cancellation
Payment: When to Pay? Payment Due Date before classes begin each semester Fall 2013: AUGUST 19 100% of charges due – (Unless enrolled in Deferred Payment Plan) Payments must be received by UT no later than 4:30 PM – (Postmark date not considered)
Impact of Missed Payment Schedule cancelled for no payment on payment due date (August 19) Late charges ($35) assessed for each missed installment payment on the deferred payment plan
Third Party Billing Examples are Vocational Rehab, BEST, ROTC, etc. Student must provide a letter of authorization to UT including: – Where to bill – Contact person – Phone number of contact person – Amount to be paid by Third Party – Contract period – $20 billing fee
Financial Aid Services Apply for Financial Aid Scholarship Eligibility Accept Aid/Awards Offered Check Status of Aid Cost of Attendance Estimates Federal Work Study inquiries
General Overview Federal Student Aid video Federal Student Aid video
Applying for Financial Aid FAFSA = FREE!! – Free Application for Federal Student Aid Complete FAFSA each year onlineonline Priority Date: February 15 each year Students and parents obtain a PINobtain a PIN
Applying for Financial Aid FAFSA required for: – Tennessee Education Lottery Scholarship (HOPE) – Tennessee Pledge – Tennessee Promise Common need-based aid: – Direct Loan (Subsidized) – Pell Grant – Federal Work Study
Financial Aid Awarding – Notices sent to student late spring – Awards based on grades added later – Carefully read award letters – Accept online in MyUTK any loans offeredMyUTK New Borrowers – 2 additional steps on studentloans.govstudentloans.gov – Complete Master Promissory Note (MPN) – Complete Entrance Loan Counseling
Non-Need Based Aid Unsubsidized Direct Loan – Interest payments are the responsibility of the student while enrolled Parent Loan for Undergraduate Students (PLUS) – Payment begins immediately after final disbursement of the loan
UT Scholarships Most University and Academic College Scholarship recipients have been selected and notified Approximately 40% of entering freshmen have received a scholarship
UT Scholarships (cont.) Institutional Scholarships – Volunteer – University – TN Pledge – TN Promise – Achieve the Dream Students were permitted to submit additional ACT or SAT scores until May 1 to improve their academic standing for Institutional Scholarship consideration
External Scholarships Student should notify One Stop Submit to UT as soon as possible – In person at One Stop or mail to: The University of Tennessee Office of the Bursar 211 Student Services Building 1331 Circle Park Drive Knoxville, TN 37996-0225 Check may require endorsement if written to UT and student
Funds for Fee Payment Funds Available for Fee Payment – Pell Grant – SEOG – TSAA – UT Scholarships – HOPE Scholarships – Perkins Loan – Direct Loan – PLUS Loan Funds NOT Available for Fee Payment – Federal Work Study – External scholarships not received at UT by August 1
Excess Financial Aid E-Refunds – Set up Refund Profile in MyUTK – Deposit funds into designated bank account – Processed by UT August 27 Volcard Account – Transfer excess aid in MyUTK – Maximum amount is $1000 – Available August 18 Parent Permission for PLUS Loan
Enrollment Verification Primarily for insurance purposes Certificates obtained by the student through MyUTK Verification for each semester begins after add/drop period
Request a Transcript Official Transcripts – Request online in MyUTK – $10 per transcript – Fast electronic delivery – Mail and pick-up available Academic History (unofficial) – Available to print in MyUTK – FREE!!
Your Degree Progress DARS – Online system compares your completed coursework with the requirements for your degree, creating a progress report.
Registering for Classes Register online in MyUTK Register MyUTK
Dropping a Class Day 1-10: Drop = no transcript record Day 11 - 84: Drop = “W” on transcript Individual drops allowed through specific dates each semester specific dates Maximum of 4 drops allowed Dropping a class may have financial implications
Withdrawing from the University What does this entail? – Dropping of all classes and leaving UT – Student receives W grades How to complete? – Student initiates request online in MyUTK – Student should contact One Stop Impact of Total Withdrawal – Maximum of 3 total withdrawals allowed – Total withdrawals do not count against individual Ws – Total withdrawals may have financial implications
FERPA – 1974 Family Educational Rights and Privacy Act The primary rights afforded to the student: – The right to inspect and review their education records. – The right to have some control over the disclosure of information from the records. – The right for the student to retain control of access to education to records.
FERPA: What Does It Mean? Educational record is protected by law Only the student has access unless the student gives UT authorization – Academic Authorization – Financial Authorization UT can provide general non-specific information without authorization
FERPA: Academic Authorization MyUTK FERPA Academic Record Release Form
Things to Remember Be aware of the academic calendar.academic calendar Students should check UT email. Students responsible for their own business learn important skills. UT is a great place for students to learn and grow!
Presentation Takeaways 1.Got questions? Contact One Stop. – 865.974.1111 – firstname.lastname@example.org – Hodges Library, ground floor 2.We want to partner with you! – Parents must have authorization (FERPA) 3.Students activate and check UT email 4.Payment Due Date: August 19, 2013