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From CD-ROM to Web 3.0, News and business information is a constant challenge SLA Presentation September 2008.

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Presentation on theme: "From CD-ROM to Web 3.0, News and business information is a constant challenge SLA Presentation September 2008."— Presentation transcript:

1 From CD-ROM to Web 3.0, News and business information is a constant challenge SLA Presentation September 2008

2 History Product/Service Achievement A First/ Launching of Technology Solution Geographical Expansion - Offices … CD Era 1st contract: CRTC, production of a CD-ROM SI3, 1st system of daily electronic press reviews in Canada Actualité Québec, 1st multi-title CD in Canada Canadian News Disc with Southam (co- publishing) CD Launching of Le Monde à Paris Périodisc La Presse, 1st CD of news-reel in Canada Opening of Ottawa Offices Opening of Offices in Toronto Foundation Ixiasoft (spin-off) Opening of Paris Offices Second generation of Online platform Third generation of online platform Exceed sources Launching of Biblio-Branché (Virtual News Library) Launching of new product for libraries Addition of international sources Exceed 100 sources First generation of online platform On-Line Era

3 3 Overview of CEDROM-SNi Offices in Montreal, Toronto, Ottawa and Paris 100 employees publications –800 traditional publications (daily,weekly, magazines,...) –400 social media (web sites & blogs) news stories per day 85 millions in the archive We still do CD-ROM...

4 4 Content was king But its changing... There is more and more newspapers that give their content freely on their websites –Ads versus subscription model –Google puts newspaper archives for free over the internet Social media is growing –At last, the public will have a channel to talk There is too much content now and thats the new challenge

5 5 What do you expect from a CMS? Relevant Content –Validated content –Selectable content –External content but also internal content Powerful search engine –Full text but also multi-criteria query –Boolean and proximity operators (no better way yet) –A system that will be able to launch queries to others systems (federated search) –Relevancy mechanism (to whom?) Monitoring & Alert system –To alert you as soon something arrived or once a week/day to give you an overview of the week/day Document Management system that helps you to organise the documents –To keep important or relevant documents –To prepare a folder on a topic for you or someone else Shareable system to publish (share) the content with colleagues, clients,... –1 to 1, 1 to N, N to N –Intranet Posting, RSS feed, ,... You need a system that will be available Anytime and Anywhere –Web access but more and more on your phone A DRM system –If there is any rights over the content Ok! but whats next?

6 6 Next step will be... Analysis of the search results (Summary) –Taxonomy will be very helpful to cluster the results –Semantic analysis will be very useful to identify strong concepts and entities inside of the full text

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8 8 This is a big challenge Finding documents that fit a query within a large information haystack was a challenge 20 years ago but weve found a pretty good solution for that Obtaining very quickly information on each of those documents and crushing that information to give a summary of the results is a new challenge –Retrieving the name of the authors from a list of 2 million documents and calculating the numbers of news stories for each of them in less than 2 seconds... Thats a challenge

9 9 Next step will be... Analysis of the search results (Summary) –Taxonomy will be very helpful to cluster the results –Semantic analysis will be very useful to identify strong concepts and entities inside of the full text Creation of content with the content –Web 3.0 – The Semantic Web

10 10 The WEB 3.0

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13 13 wikipediaOfficial website blogsSocial mediaSocial network IPOD –MP3 Player launch in 2001 by Apple Buzz rate : 87 % Satisfaction rate: 74 % (détails…) Price : 99$ - 499$ (détails…) Competitors : Microsoft Zune, Créative Zen Cons : Batterys life, Hard disk reliability (20%), screen is fragile. IPOD –MP3 Player launch in 2001 by Apple Buzz rate : 87 % Satisfaction rate: 74 % (détails…) Price : 99$ - 499$ (détails…) Competitors : Microsoft Zune, Créative Zen Cons : Batterys life, Hard disk reliability (20%), screen is fragile.

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15 15 Next step will be... Analysis of the search results (Summary) –Taxonomy will be very helpful to cluster the results –Semantic analysis will be very useful to identify strong concepts and entities inside of the full text Creation of content with the content –Web 3.0 The sentiment (tone analysis) –This feature will help the system to red flag content that is very negative or very positive –Very useful in identifying trends –It is NOT perfect and need a lots of fine tuning

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17 17 Sentiment Most systems are currently doing only sentiment at the document level –Not really interesting We are working with NStein to have a tonality by sentence, paragraph, document but also by entities. –This document is talking about Nortel and it is 85% negative Cisco and it is 55% positive Linksys and it is neutral... –This kind of information is very useful to create charts and to do some brand monitoring

18 18 Conclusion With the first generation of our products, we gave you access to the content (Fast search, fast delivery) With the second generation, we gave you 24/7 monitoring system (Alert) With the current generation, we gave you the platform to animate your community. (Share folders, intranet posting, RSS, Blackberry,...) In the next step, we will give better tools to view the forest, not only the trees. –You will be able create content from the content (Dash board, trend analysis,...) and you will be able to share that new information with your community.

19 19 Questions


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