Presentation on theme: "1 IST Townhall 10 December 2014. 2 IT Governance Launch – Mike Langedock IT Service Management Update – K-L Holter Organization Design –Design Constraints,"— Presentation transcript:
2 IT Governance Launch – Mike Langedock IT Service Management Update – K-L Holter Organization Design –Design Constraints, Themes – Mario Lebar –IST Straw Man – CIO & Directors Questions & Observations Next Steps & Close – Mike Langedock Agenda
10 Desktop - Full Functionality Browser Client - Limited Functionality Best use on a tablet, can be used on a Blackberry https://manitoba.cherwellondemand.com/CherwellClien t/Accesshttps://manitoba.cherwellondemand.com/CherwellClien t/Access Mobile – Limited functionality Available for iOS or Android https://Manitoba.cherwellondemand.com Cherwell Mobile Application
15 Organizational Design IST Straw Man Mario Lebar
16 “What we heard” report Making Sense Making Choices Preferred models (three IT Models) Review/ validate Plan, Build, Run Making Progress Refresher - how did we get here? Operational Workbooks Analysis (report) Opportunity identification Design constraints Straw man org structure
17 Based on the analysis of the operation workbooks, we’ve identified opportunities, grouped by high, medium and low priority
18 1.Improve our ability to respond to external and internal audits 2.Create the capability to build rapport with clients and translate their needs into solutions 3.Create an organization wide capability that develops sustainable IT investment plans aligned with the University of Manitoba strategic initiatives Opportunities– High Priority
19 1.Create a way to deliver integrated technology solutions 2.Improve our measurement and reporting capability for operational process and strategic investments to support fact based decision making Opportunities– Medium Priority
20 1.Create an Information Management strategy to more effectively deliver on its education and research mandate (IST + DC + Library + Copyright + Research + Privacy Office) 2.Improve our capability to respond to innovative requests in a timely manner Opportunities – Low Priority
21 Sustainable Organizational structure should be supported to maintain itself at an effective level in the medium to long-term 1 Design Themes (synthesized design criteria) Adaptive When changes/adjustments to the organization are required – whether internally or externally driven - it must be agile enough to adapt 2 Pivotal Role in Institutional Strategy Manifest appropriate leadership capability in collaborative development of institution-wide strategies – engaging clients and stakeholders from the University Executive-level to operational managers Manageable and Executable The design must support the enablement of and delivery of strategic goals and objectives within the realities of the funding and operational framework of the institution. Is it feasible in our context? Effective Successful in producing intended outcomes, meeting stated objectives and reporting on the same Efficient The design should support performance that continuously improves productivity to meet service expectations – with minimal waste/duplication in expense and effort and expeditious delivery Responsive The design should be flexible and able to react perceptively, quickly and positively to business needs – sensitive to cultural / functional differences across the University and within its client base 45678 Accountable The design must support the organization’s responsibilities and accountabilities for decision-making and operations – backed by clear roles, rules and mandates and the ability to adjust and adapt 3
22 Create a Director Level Information Security (I/S) position and leverage as much as possible Design should allow for broad spans of control and ensure people management responsibilities exist within roles that have the authority to do so Design Constraints
23 Target State (straw man) Insert new org structure….
32 What are your initial Questions? Observations??
33 Immediate next steps Post presentation and FAQs to IT Transformation web site Follow-up team meetings with your Directors to answer questions Detailed planning for phase II Business as usual!
34 Phase II – high level steps The primary focus of phase II will be on getting the management team in place: Write/update manager job descriptions (started) Evaluate the jobs (Jan – Mar) Consult with the union to determine exclusions/inclusions (Jan – Mar) Post, interview and fill manager jobs (Spring 2015)
36 Your feedback continues to be important to use! Share your feedback and questions directly with your manager. Email your questions and feedback to ISTFeedback@umanitoba.ca ISTFeedback@umanitoba.ca Talk to someone on the IT Transformation Program Post your questions/comments anonymously on the printed org charts