Presentation on theme: "AFRICA & MIDDLE EAST ASIA PACIFIC EUROPE NORTH AMERICA SOUTH ASIA This presentation is confidential and is not for circulation or publication. The issues."— Presentation transcript:
5 TERMINATION AND MEANING HOME OWNERS COVER (HOC) This refers to the normal house/home insurance that is required when purchasing the house. (SAHL, ETANA) HOME ASSISTANCE This refers to a value added product sold by insurers to their customers to assist with any home related problems. Innovation Group will settle for call out and first hours labour; the rest is for the client's expense. (MIB, HOL)
8 HOC Process Flow Client Calls in Registered Payment Request Invoice Received Invoice Follow Up Authorized Quote Received SP AcceptSP Appointed Payment Authorized Gateway Back Office Payments Claim Resolved Appointment Made
Your consent to our cookies if you continue to use this website.