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AmeriCorps Supervisor Orientation September 2014 Jennifer Walsh Executive Director Thomas Muhs AmeriCorps Program Director Educating Citizens  Building.

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Presentation on theme: "AmeriCorps Supervisor Orientation September 2014 Jennifer Walsh Executive Director Thomas Muhs AmeriCorps Program Director Educating Citizens  Building."— Presentation transcript:

1 AmeriCorps Supervisor Orientation September 2014 Jennifer Walsh Executive Director Thomas Muhs AmeriCorps Program Director Educating Citizens  Building Communities

2 Overview of WiCC and AmeriCorps Capacity Building Grant Capacity Building Definition Recruitment Enrollment Background Checks For Members: Prohibited Activities Training Communication Reporting For Supervisors Branding Communication Reporting Forms: Adjusting Term Dates Adding/Removing a Service Site Exit Process

3 Wisconsin Campus Compact is….. a coalition of college and university presidents and chancellors who are committed to strengthening civic engagement and service-learning partnerships between Wisconsin’s postsecondary institutions and the communities they serve. TRAINING AND NETWORKING OCCURANCE PER YEAR Regional Network Gatherings Opportunity to network and dialogue on high impact practices in community engagement. 4 Statewide Workshops Statewide professional development on a variety of related topics identified by constituents and held on member campuses. numerous Annual Civic Engagement Institute Annual Conference with featured speakers Barbara Holland(Portland State University) and Ashley Finely (American Association of Colleges and Universities) 1 Annual Presidents Meeting Annual professional development and business meeting for WI Campus Compact member Presidents and Chancellors 1 Upper Midwest Civic Engagement Summit Regional conference for leaders from Wisconsin, Minnesota, Iowa and Illinois for skill-building and issue-focused sessions. 1 GRANT PROGRAMS AmeriCorps Capacity Building Partnership Project Community service opportunity for currently enrolled college students at WiCC member institutions to serve with local non- profit agencies. MLK Collegiate Challenge Mini-grant funding to support Martin Luther King Day of Service and Semester of Service Activities

4 COMMUNICATION AND ASSESSMENT OCCURANCE E-NewsletterProviding up-to-date information on grants, professional development opportunities, calls for submissions and pertinent information for the field. Bi-Monthly Website Connecting member campuses with events and resources, along with sharing member campus updates and stories. On-going Campus Compact Member Survey Administered through national Campus Compact, provides data on individual, statewide and national trends for civic engagement initiatives. Annually Campus Site VisitsProvide support, resources, training and technical assistance at individual campuses based on each campus’ specific missions, priorities and strategic plans. On-Going AWARDS OCCURANCE The Esther Letven Campus- Community Partnership Award Recognizes up to two outstanding campus-community partnerships that produces measurable community impact as well as student growth and learning. Annually The Jack Keating Student Civic Leadership Award Recognizes up to three students or teams of students that has taken a leadership role in creating change in their community. Annually The Sister Joel Read Civic Engagement Practitioners Award Recognizes up to three outstanding faculty or staff members who have made significant contributions to civic engagement on their campus. Annually Campus Compact Newman Civic Fellows Recognize student leaders who have demonstrated an investment in finding solutions for challenges facing communities throughout the country. Annually

5 A MERI C ORPS engages more than 75,000 men and women in intensive service each year at more than 15,000 locations including nonprofits, schools, public agencies, and community and faith-based groups across the country. AmeriCorps State and National programs are open to U.S. citizens, nationals, or lawful permanent resident aliens age 17 and older. Members may serve full- or part-time over a period not to exceed 12 months. Individuals can serve as AmeriCorps members in every state, U.S. territory, and on tribal reservations. The Corporation for National and Community Service (CNCS) ( and/or oversees all AmeriCorps S ERVE W ISCONSIN is a 21-member citizen body appointed by the Governor. Serve Wisconsin is attached to the Wisconsin Department of Administration and housed at the Wisconsin Department of Health Services and is currently supported by a staff of five. Serve Wisconsin supports service in Wisconsin primarily by granting AmeriCorps funds through the Corporation for National and Community Service to organizations that involve citizens in service activities that meet human, educational, environmental, public safety, and homeland security needs. AmeriCorpsCorporation for National and Community Service

6 B ACKGROUND : The WiCC AmeriCorps program is a community service opportunity for currently enrolled college students at WiCC member institutions to serve with local non-profit agencies. O UR F OCUS : AmeriCorps members will increase capacity building for these partner organizations. O UR A PPROACH : Recruit and manage volunteers, Improve volunteer management practices Increase the effectiveness of community impact assessment practices T ERMS : Members may begin their term of service after their contract is complete and they have completed the required background checks. Members have until August 14, 2015 to complete their term of service (450 hours) but may customize their end-of-service date depending on partner organization needs and identified hours per week determined in member service plan.

7 P ERFORMANCE M EASURES : G3-3.1 Number of community volunteers recruited by CNCS-supported organizations or national service participants. Target: 750 volunteers (Average 9-10 volunteers per WiCC AmeriCorps member) G3-3.2 Number of community volunteers managed by CNCS-supported organizations or national service participants. Target: 500 volunteers (Average 6 volunteers per member) G3.-3.3 Number of organizations implementing three or more effective volunteer management practices as a result of capacity building services provided by CNCS- supported organizations or national service participants. Target: 20 Organizations D ISTINCTION B ETWEEN V OLUNTEERS R ECRUITED VS. M ANAGED : *Recruited: Any volunteer that becomes involved with a service member’s project on a one-time basis. *Managed: Any volunteer that becomes involved multiple times with a service project and is usually involved in a specific program. *Cannot duplicate volunteers D IRECT S ERVICE – WHEN IS IT ALLOWED ? Everyone does the direct service The direct service educates someone The direct service provides needed experience The direct service enhances the program

8 CNCS D EFINITION OF C APACITY B UILDING : CNCS defines capacity building to be activities which cannot be solely intended to support the administration or operations of the organization. Capacity building activities must: 1.Be intended to support or enhance the program delivery model, and 2.Respond to the organization’s goal of increasing, expanding or enhancing services in order to address the most pressing needs identified in the community, and 3.Enable the organization to provide a sustained level of more or better direct services after the national service participant’s term of service has ended.

9 M EMBER E LIGIBILITY : Age (17+) Education – high school diploma or equivalent Citizenship – U.S. Citizen or U.S. national or a lawful permanent resident alien of the U.S. Background Checks – pass all background checks College student at your institution

10 G ENERAL M EMBER P OSITION D ESCRIPTION : Position: AmeriCorps Service Member Campus Office: [Campus Department] Campus Contact: [Campus Host Supervisor Name, Email and Phone] Position Type: Quarter-time (450 hours completed by August 14, 2015). Members will receive a $1,493.00 Segal Education Award after completion of service. Position Description: The[Campus Name] AmeriCorps program is a community service opportunity for currently enrolled college students to serve with local non- profit agencies. AmeriCorps members will increase capacity building for these partner organizations through these activities: 1. recruiting additional volunteers; 2. helping to improve volunteer management practices and, 3. increasing the effectiveness of community impact assessment practices. Requirements: Currently enrolled student at [Campus Name]; Interest in Community Service; Detailed Oriented and Organized; Strong Communication Skills; Willing and Motivated to Learn; Maintain and promote a positive image on campus and in the community.

11 G ENERAL M EMBER P OSITION D ESCRIPTION : Partner Organization: [Partner Org Name] Duties and Responsibilities:Time Allocation: Conduct volunteer management assessment for partner organization5% Develop standardized volunteer management practices (for partner organization or particular program) 20% Recruit and train volunteers for partner organization15% Retain volunteers in activities for partner organization15% Assist in event planning, which will be led by volunteers.20% Assist in event promotion through electronic communication.10% Process and collect event and volunteer reflection and assessments for each event via electronic surveys 10% Other duties as assigned by partner organization supervisor5%

12 G ENERAL M EMBER P OSITION D ESCRIPTION : Please return your completed Position Description(one PD per site) to: Thomas Muhs Wisconsin Campus Compact 660 West Washington Avenue, Suite 309 Madison, WI 53706 -Customizing (some members are providing additional $, etc)

13 Use the education award as a catalyst to sign students up, not as the reward. The reward we provide to students is the ability to make meaningful change in the community while also building foundational professional skills. Combine this opportunity with either work-study funds; part of a service- learning course; or community-service opportunity through a student organization. Encourage students to ask friends who may be interested and encourage them to serve in a co-hort. Partner with student organizations focused on community-service. If a student isn’t quite sure about the opportunity, have them co-volunteer with an existing member. Ask faculty interested in service-learning and/or engaged scholarship to assist in recruiting students. Focus recruitment efforts within departments in which majors may more directly apply to service opportunities or highlight student service outside of classroom. Use mass e-mail lists. Reach out to Advising and Career Services.

14 Once your Position Description is complete; distributed through your campus and community networks; and sent to WI Campus Compact Program Director to input into the AmeriCorps portal, the following process will take place:  Interview candidates and select your AmeriCorps member(s);  Ask your member to fill out an AmeriCorps application on the AmeriCorps Portal (CNCS); (CNCS)  Click on Programs and select AmeriCorps State and National. Go to the Join AmeriCorps side tab, under “Your Interests” select – Education; under “Your Location” select – Wisconsin  All of the positions will start with the name of the university, then “Name of Project” (ex. Gateway Technical College – Schools of Hope”  WI Campus Compact Program Director will review, accept and then invite the member to confirm their acceptance of the position;  Have the member fill out the materials we provided in the Member Eligibility Packet – this includes Member Eligibility Form, I9, and Publicity Release Form – mail back to WI Campus Compact

15  WI Campus Compact Program Director will send an email instructions on the remaining requirement before the Member can begin serving. These include:  The AmeriCorps member will also need to fill out a UW Extension Background Check Disclosure Form, UW Extension Background Check Disclosure Form, to complete the majority of the needed background checks. UW Extension Background Check Disclosure Form  Once background checks are approved, member will fill out the National Service Trust Form, also through the AmeriCorps portal: -This information will be used for when they earn their partial Segal Ed. Award once they successfully complete a term of service.  Member need to fill out a Member Service Agreement, which includes listing the Service Start Date.  *Campus Supervisor and Community Partner Supervisor conduct Member Orientation.  *WI Campus Compact Program Director will conduct a Member Orientation. *These orientations may take place on or after the Service Start Date.

16 UW E XTENSION B ACKGROUND C HECK D ISCLOSURE F ORM : National Sex Offender (NSOPR) Results WI Circuit Court Access Results Wisconsin Department of Justice Background Check Results State of Origin Check Results (if member was residing in a state other than WI at the time of application) Please note: it will take 7 days to receive results from processing date. UW Extension Background Check Disclosure Form H OST C AMPUS H UMAN R ESOURCE /C AMPUS S AFETY O FFICES : FBI Fingerprint Check Results Please note: Campus Office should invoice WI Campus Compact for this expense. All checks must be complete before member can start serving; however, they may begin campus and community partner training/orientation when UW Extension background check is complete and FBI fingerprint is in process.

17 M EMBERS W ILL : Consent to all necessary background checks in order to be an AmeriCorps Service Member; Complete all compliance paperwork on or before their official first day of service; Participate in an orientation training in recruiting and retaining volunteers, best practices of developing a volunteer management system and assessment methods; Conduct pre and post volunteer engagement assessments with the community partner; Create or update volunteer management procedures; Recruit, retain and recognize volunteers; Track volunteer hours; Participate in direct voluntary services identified in the General Service Activities List (Appendix A) based on community partner needs. Participate in one recognized national day of service (included MSA) M EMBER T IME C OMMITMENT : 20% Training 80% Direct Service – based on capacity building skills (10% can be spent on fundraising) General Service Activities

18 W I CC M EMBER P ROHIBITED A CTIVITIES : While charging time to the AmeriCorps program, accumulating service or training hours, or otherwise performing activities supported by the AmeriCorps program or CNCS, staff and members may not engage in the following activities: a.Attempting to influence legislation; b. Organizing or engaging in protests, petitions, boycotts, or strikes; c. Assisting, promoting, or deterring union organizing; d. Impairing existing contracts for services or collective bargaining agreements; e. Engaging in partisan political activities, or other activities designed to influence the outcome of an election to any public office; f. Participating in, or endorsing, events or activities that are likely to include advocacy for or against political parties, political platforms, political candidates, proposed legislation, or elected officials; g. Engaging in religious instruction, conducting worship services, providing instruction as part of a program that includes mandatory religious instruction or worship, constructing or operating facilities devoted to religious instruction or worship, maintaining facilities primarily or inherently devoted to religious instruction or worship, or engaging in any form of religious proselytization;

19 W I CC M EMBER P ROHIBITED A CTIVITIES : h. Providing a direct benefit to— i. A business organized for profit; ii. A labor union; iii. A partisan political organization; iv. A nonprofit organization that fails to comply with the restrictions contained in section 501(c)(3) of the Internal Revenue Code of 1986 related to engaging in political activities or substantial amount of lobbying except that nothing in these 9 provisions shall be construed to prevent participants from engaging in advocacy activities undertaken at their own initiative; v. An organization engaged in the religious activities described in paragraph 3.g. above, unless CNCS assistance is not used to support those religious activities; i.Conducting a voter registration drive or using CNCS funds to conduct a voter registration drive; j. Providing abortion services or referrals for receipt of such services; and k. Such other activities as CNCS may prohibit.

20 W I CC M EMBER P ROHIBITED A CTIVITIES : AmeriCorps members may not engage in the above activities directly or indirectly by recruiting, training, or managing others for the primary purpose of engaging in one of the activities listed above. Individuals may exercise their rights as private citizens and may participate in the activities listed above on their initiative, on non- AmeriCorps time, and using non-CNCS funds. Individuals should not wear the AmeriCorps logo while doing so. F UNDRAISING : Fundraising is permitted as an AmeriCorps Service Member however only 10% of service hours should be used in a fundraising capacity. Members may raise resources directly in support of a program’s service activities.

21 Examples of fundraising activities AmeriCorps members may perform include, but are not limited to the following: (1)Seeking donations of books from companies and individuals for a program in which volunteers teach children to read; (2) Writing a grant proposal to a foundation to secure resources to support the training of volunteers; (3) Securing supplies and equipment from the community to enable volunteers to help build houses for low-income individuals; (4) Securing financial resources from the community to assist in launching or expanding a program that provides social services to the members of the community and is delivered, in whole or in part, through the members of a community-based organization; (5) Seeking donations from alumni of the program for specific service projects being performed by current members. AmeriCorps members may not: (1)Raise funds for living allowances or for an organization's general (as opposed to project) operating expenses or endowment; (2) Write a grant application to the Corporation or to any other Federal agency.

22 Over the course of the member’s service term, there will be two trainings in which attendance will be mandatory. These trainings will take place via webinar and will be conducted multiple times so that if a member cannot make the webinar on one day, they have a chance to make it up. These two trainings are: Conflict Resolution and Citizenship. Citizenship training will be included as part of Member Orientation, Conflict Resolution will be taking place after members have started and will be conducted multiple times over the course of the service year so that members who will be starting at different times will be able to attend. The program director will be conducting other trainings via webinar over the course of the service year. These will not be mandatory however they will cover useful subjects such as Volunteer Recruitment and Management, Using the OnCorps system, etc. Dates and Topics are subject to change. The Program Director will notify members and Supervisors of when changes will occur.

23 WICC P ROGRAM D IRECTOR C OMMUNICATION WITH M EMBERS : Webinar Orientation – within 30 days of start date Monthly email reports Quarterly electronic newsletter Webinar Trainings New Email for Members! This will be the primary email that members can use to ask questions, send documents, etc.

24 M EMBERS : Pre-Service Member Survey Quarterly Program Reports Great Stories/Narrative Final Impact Report Post –Service Member Survey P ARTNER O RGANIZATIONS – M EMBERS W ILL A DMINISTER : Pre-Service Community Partner Survey Post-Service Community Partners Survey

25 B RANDING : Partner organization must display signage that AmeriCorps member is serving at their site. These will be sent to you via postal service for each member that will be serving. Please use the WiCC logo and Serve Wisconsin logo on all promotional materials: WiCC Logo: Serve WI Logo: Member Service Gear: Must Wear When Serving

26 W I CC P ROGRAM D IRECTOR C OMMUNICATION WITH S UPERVISORS : Monthly Email Check-Ins Quarterly electronic newsletter Webinar Trainings – if needed and requested Mid-term Supervisor Conference Call– March 15, 2015 Key Events – please make sure to notify Program Director of: Early Exits Enrollment Regular Exits Change of service site Term extension/shortening based Member Service Agreement Program Director Contact Information: Thomas Muhs 608/890-3223

27 K EY D ATES F OR S UPERVISORS : End of September 2014: Supervisors Trained October 2014: Member Enrollment, Background Checks & Member Orientation January 9, 2015: Quarterly Report due to WI Campus Compact March 15, 2015: Supervisor Conference Call | 10:00 – 11:00am April 10, 2015: Quarterly Report due to WI Campus Compact July 10, 2015: Quarterly Report due to WI Campus Compact August 14, 2015: Program End Date August 30, 2015: Final Evaluation Report Due to WI Campus Compact

28 M EMBER S ERVICE A GREEMENT (MSA) A MENDMENT F ORM : Please use this form if your student member needs to extend or shorten their term length from the dates originally indicated on the MSA: Member Service Agreement Ammendment Form

29 S ERVICE S ITE A MENDMENT F ORM : Please use this form if your student member needs to adjust their service sites: Service Site Ammendment Form

30 Citizenship and Verification of Age checks are conducted through the online AmeriCorps registration portal, E-Grants. In some cases, however, where citizenship cannot be verified, members may be asked to provide proof of citizenship. Citizenship and Verification of Age

31 S TANDARD E XIT : Exit date must be the member’s last day of service as listed on their Trust Exit Form (in the AmeriCorps Portal) and reflected in their OnCorps timesheets Members will not serve any hours after their last day. Member’s last official day will be their exit date and the Program Director will have 30 days to complete the exit through the eGrants system. Exit packet must be signed on, not after the member’s last day of service All members must have an exit evaluation by their supervisor on file

32 E ARLY E XIT : Early Exit still requires all of the same steps as listed above in the standard exit except: The Member will need to provide documentation of reason for early exit otherwise known as documentation of a Compelling Personal Circumstance or CPC. We would like to stress however that having a service member leave early hurts the program as well as the community they are serving in. The host site should do everything in their power to help these AmeriCorps members complete their terms of service. If you feel that your AmeriCorps member might need additional support, please contact the Program Director right away so that hopefully any issues can be resolved and that member not feel the need to fill out a CPC. There are very few reasons that a member could end their term of service early for reasons of CPC. These include but are not limited to: Being drafted into military service The death of an immediate family member where the service member would have to help provide primary care.


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