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Accountability for Safety Don Fronk, Safety Programs Manager Susan Rutan, Manager Human Resources Office of Physical Plant, The Pennsylvania State University.

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Presentation on theme: "Accountability for Safety Don Fronk, Safety Programs Manager Susan Rutan, Manager Human Resources Office of Physical Plant, The Pennsylvania State University."— Presentation transcript:

1 Accountability for Safety Don Fronk, Safety Programs Manager Susan Rutan, Manager Human Resources Office of Physical Plant, The Pennsylvania State University

2 Objectives Provide a framework for developing a safety accountability program Share our story – what we have done, the impact & lessons learned Motivate YOU to enhance or develop a safety accountability program

3 Program Agenda Create a common understanding of accountability (What?) The case for safety accountability (Why?) The basic steps for growing safety accountability (How?) The players (Who?) Our Story Discussion

4 Understanding Accountability (The What) Personal accountability Workplace accountability Safety accountability

5 The Case for Safety Accountability (The Why) Safety accountability helps protect people Accountability for safety moves the culture forward

6 Basic framework for safety accountability (The How) Leadership commitment Safety programsTHE FOUNDATION- Robust training & educationSAFETY CULTURE Employee involvement Clear expectations and rolesSAFETY ACCOUNTABILITY Encouragement and enforcement MODEL

7 Players in developing safety accountability (The Who) Senior management HR management – if not part of senior management Safety management & staff Mid-management Front line supervisors Union – depending on contractual language Employee (safety committees)

8 THE PENN STATE STORY

9 Penn State Office of Physical Plant Story The foundation – growing our safety culture Senior leadership focused on safety & communication of the commitment Safety programs developed, documented, communicated & available Robust training & informational programs Employee involvement

10 Senior Leadership Commitment OPP Vision Statement – We are recognized nationally for excellence in facilities, environmental & safety management. OPP Guiding Principles – We provide an enjoyable, healthy, and safe work environment. OPP Quality Service Action Plan – Safe Environment (Providing for the health and safety of people and the environment through daily work processes, environmental protection, maintenance practices, and facilities design.

11 Senior Leadership Commitment

12 OPP Performance Criteria Resource Commitment 4 full-time safety professionals (for 1300 FTE workforce) Org-wide funding set-aside for safety (programmatic & facilities) Unit operational budgets funded for safety training

13 Safety Programs Safety program development and review teams include employees Safety programs accessible on the web upon implementation

14 Safety Programs Electrical Safety / Arc Flash Control of Hazardous Energy Excavation Safety Confined Space Fall Protection Scaffolding

15 Robust Safety Training & Information OSHA awareness training for all employees OSHA 30 hour outreach training for all trades supervisors, managers and project leaders OSHA 10 hour outreach training for design staff Safety awareness training for new employees Ongoing programmatic training (trade specific) and annual refreshers Supervisor’s toolbox talks and bi-monthly safety training topics

16 New Employee Awareness Training

17 Trade-specific training matrix Core Training Matrix Input Form Assessment TeamTim Zerby, Mike Kelleher, Wes Kaluzny, Mike Tepsic Trade Code323, 423, 923 Job TitleHeating + Ventilation Course / Topic AreaFrequency S-Lock Out/Tag OutI,A S-Confined SpaceI,A S-Fall ProtectionI,A S-PPE Safety/GuidelinesI S-Back Safety and LiftingI,A S-Aerial Lift CertificationI, 3 yrs S-Hand Tool SafetyI S-Asbestros AwarenessI,A S-Respiratory Proetction/Fit TestingI,A S-Hot Work PermitI S-Chemical Waste ManagementI,A S-NFPA 70EI

18 Employee Involvement ISP Participation 92 hourly employees involved Employees empowered to make decisions regarding safe work Hazard assessments Safety improvements to the work environment PPE selection

19 The Foundation is Built

20 THE OPP SAFETY ACCOUNTABILTY MODEL The Safety Accountability Matrix The Mechanism for Accountability

21 Building the Model of Safety Accountability The Safety Accountability Matrix - Clarify expectations & roles Identified the roles & expectations for each safety program area Developed matrix

22 Program AreaHR / Safety OfficeManagerSupervisorEmployee Personal Protective Equipment Program -Eye / face protection -Head protection -Respiratory protection -Hearing protection -Flash Gear -Protective footwear Who? All employees Develop, revise and evaluate program, develop and provide training, spec and approve PPE, work with OPP Stores to stock needed equipment, evaluate effectiveness of equipment, consult with Managers, Supervisors as the subject area expert. Hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding. Have a thorough understanding of PPE requirements, conduct PPE Hazard assessments, assist with training, ensure compliance with the program, and hold employees accountable. Utilize appropriate PPE for task as identified in hazard assessment, complete medical surveillances as needed, maintain PPE in good condition, provide feedback on PPE type and styles. Driver Safety Who? All Employees Develop and revise vehicle operation safety guidelines, consult with equipment custodian on vehicle purchases, safety mechanism installs, review and track all vehicle accidents and work with Risk Mgmt. on corrective actions. Support guidelines, hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding as needed. Ensure compliance with policies, wearing seatbelts, cell phone policy and other MV laws and hold employees accountable, file accident reports. Wear seatbelts, and follow OPP Vehicle safety guidelines. Comply with cell phone policy, report accidents and near misses. Injury Reporting / Accident Investigation Who? All Employees Review and approve all injury reports, assign / participate in accident investigations as necessary, perform trending analysis, track injury data and provide to Managers, Supervisors for their units, work with Supervisors on modified duty assignments. Hold Supervisors accountable for timely filing, and for investigations, provide funding for corrective action items that are within their area of responsibility. Report injury electronically within 24 hours, complete accident investigations assist in getting corrective action items completed, provide modified work assignments where possible. Report all injuries to Supervisor immediately when it occurs. Participate in the investigation and recommendations for corrective action.

23 Program AreaHR / Safety OfficeManagerSupervisorEmployee Electrical Safety Program (Mechanical Trades) Develop, revise and evaluate program develop and provide training, work with electrical engineering to determine hazard categories of electrical systems, spec, approve and purchase PPE, consult with Managers, Supervisors as the subject area expert. Hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding, support de ‐ energized work. Have a thorough understanding of the program and consult with employees on basic safety questions, provide tools and equipment necessary for safe electrical work, ensure compliance with program, hold employees accountable. Understand and comply with program, wear appropriate clothing and PPE for troubleshooting. De ‐ energize prior to working. Lock out Tag Out (All Trades) Develop, revise and evaluate program, develop and provide training, issue locks and track lock assignments, consult with Managers, Supervisors as the subject area expert. Hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding. Have a thorough understanding of the program and consult with employees on basic safety questions, provide equipment, ensure compliance with program and hold employees accountable, notify safety office of lock assignments. Understand and comply with program, wear appropriate PPE, verify energy sources are de ‐ energized.

24 Building the Model of Safety Accountability Develop mechanisms for accountability Developed parameters for enforcement Utilized existing employee recognition program Get senior leadership buy-in on model & parameters for enforcement

25 OPP Parameters for Enforcement Conversation (undocumented) 1 st violation of most PPE usage (except Flash gear and Fall Protection) Letter of conversation 2 nd violation of most PPE usage (accumulated for any type of PPE violation) Failure to follow safety policy or procedure Warning letter Failure to wear PPE to that could result in serious injury or death (w/ last chance warning) Failure to follow safety procedures that could result in serious injury or death (w/ last chance warning) Repeated or willful violations of safety policies or procedures (accumulated for any type of violation) Summary dismissal/dismissal Willfully engaging in behavior that creates a life/safety hazard for themselves or others Repeat violations of safety policies or procedures (3 active WL language) Repeat violation of those things listed under W.L. with last chance warning

26 Launching the Safety Accountability Model Communication with all supervisors (train the trainer format) Communication with union leadership Supervisors communicated safety responsibility matrix with all employees

27 Growing the Culture of Safety Accountability Highlight in new employee orientation Hold employees accountable under the model Review and update of Safety Responsibility Matrix Train new supervisors on the model and parameters for enforcement

28 Impact of Safety Accountability Model Positive trend of injury reduction Increase of safety reports by employees Demonstrates organizational focus on safety Forces clarity in safety programs and policies

29

30 Increase in safety reports Employee safety reports have increased over the last several years

31 Impact of Safety Accountability Model Positive trend of injury reduction Increase of safety reports by employees Demonstrates organizational focus on safety Forces clarity in safety programs and policies

32 Lesson Learned Keep safety staff out of enforcement Supervisor/manager input on parameters for enforcement Ensure training reflects expectations and document attendance Highlights supervisors who are reluctant to hold employees accountable Holding injured employees accountable is really tough

33 Questions/Discussion


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