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6. TABLE OF CONTENTS Q.1Explain various approaches of grievance resolution. Describe the role of HR department in grievance redressal procedure in your organization or any organization you are familiar with. Discuss the advantages of formal mechanism of grievance redressal. Briefly describe the organization you are referring to. (June 2004,Dec 2006) 1 Q.2Define Discipline. Describe the disciplinary action procedure which has taken place in your organisation or any organisation you are familiar with. Suggest measures to improve it.( June 2004,2006,Dec 2006) 3 Q.3Define Trade Union? Explain the role of Unions in the present context of privatization/Globalisation. Cite Examples. (Dec 2005,June 2006) 8

7. Q.4 Discuss the development and growth of trade Unions and Unionism in India. Are multiplicity and politicization of Unions and outside leadership unique in India? Critically evaluate its impact on union management relations in your organization or any organization you are familiar with. Briefly describe the organization you are referring to. (Faculty notes) 10 Q.5 Explain the constitutional and legal framework of Industrial Relations. Discuss how constitutional and legal framework is being used in maintaining effective employment relations citing examples from your organization or any organization you are familiar with. Briefly describe the organization you are referring to.(Faculty notes) 16 Q.6Which are the central trade union organizations recognized by the central government for the purpose of tripartite forums. Describe the trade union structure and its functions with respect to your organization or any organization you are familiar with. Suggest measures for further strengthening of trade unions. Briefly describe the organization you are referring to. (June 98,2004 Dec 2005) 19