Presentation on theme: "Shop Steward Training NINSC/AFGE. Introduction This course is designed to prepare you to represent members as an employee representative."— Presentation transcript:
Shop Steward Training NINSC/AFGE
Introduction This course is designed to prepare you to represent members as an employee representative
Agenda The course can be completed by one or more at your own pace.
Overview Representation of members as a employee activist and representative.
Vocabulary NINSC, National Immigration and Natz. Service Council AFGE, American Federation of Government Employees
The Shop Steward is a most important link in the chain between members and local officers.
In order for a Shop Steward to be effective the Steward must perform specific duties:
Maintain constructive Relationships: Organize and Recruit New Members: Serve: As front line REP: Protect: Conditions of Employment: Act and Talk Unionism:
Carry out Duties Contract and Agency REGS The Dept and the Office Personality Differences NINSC/AFGE Policies and Programs
Grievances and Adverse Actions Removals Suspension for more than 14 Days Reduction in grade or pay Furloughs of less than 30 days
Purpose of a Grievance Enforce the Contract Provide a method to settle disputes Protect employee rights Give the employee a voice
Settle Grievances on Merit Only
Before writing a grievance Investigate and Double Check the Facts:
When writing Grievances at the first step, write a simply statement of the facts for presentation to the first line supervisor.
What is a Grievance? A grievance is generally defined as a dispute between labor and management.
What’s not a Grievance? Violations of prohibited Political Activities Retirement, Life or Death Insurance Suspensions or Removals for National Security reasons Initial Employment Classification (Not related to Pay or Grade)
Grievance Check List Is there a Violation of the Contract Is there a Violation of law Can Management be held Responsible Is there a Violation of Agency Policy Is there a Violation of Past Practices Has the Employee be treated FAIRLY
Disputes Between Employees
Investigating Grievances Action taken by Management for Just Cause Punishment fit offense
Seven Things to consider Was there forewarning or knowledge Was the rule or managerial order reasonable Did the agency Investigate Was the Investigation fair Was there evidence of a violation Did the agency apply rules and regs evenhandedly Did the punishment fit the offense
Check Motives for the Conduct
CHECK THE FACTS Did Management prove guilt Did Management fail to present evidence Length of Service Employees past Record Age of the Employee Family Obligations Reasonableness of the Discipline
Collecting Information Can the information be measured accurately? Is the meaning of the information clear?
Measuring Information Years of Service Medical records Absenteeism Tardiness Production Other jobs held Education and training Written reprimands Quality of work
UNCLEAR INFORMATION ?????????????????????
Types of Information PEOPLE AGENCY RECORDS
Types of Evidence Best Evidence Secondary Evidence Circumstantial Evidence
Evidence Evaluation Relevance Shifting the burden of proof Precedents Past Practices
TESTIMONY Direct Testimony Indirect Testimony
WRITING A GRIEVANCE WHEN WHERE WHY WHAT WITNESSES
WRITING THE GRIEVANCE Be Concise Keep records of important details Say it first then write it Write Legibly (TYPED)
Grievance File Subject matter Important Precedent Cases Review for later use
Dealing with the Grievant Steward and Employee The Steward Alone Role of the Chief Steward Role of the National Representative Grievance of Non-Members
Dealing with the Supervisor Steward and Supervisor Supervisor’s Authority Discussing Side issues Know when to Stop Talking Failure to reach an Agreement
ARBITRATION What is Arbitration What can be Arbitrated How do you get to Arbitration Who presents the case first The Stewards role in Arbitration Who has the “Burden of Proof” How are Arbitration hearings conducted How to prepare How long until a decision What happens after the hearing Can an Arbitrator be overruled
MISTAKES MADE IN ARBITRATION CASES
HOW ARE ARBITRATORS SELECTED
BUILDING A GOOD STEWARD SYSTEM
HAVE A CHECKLIST FOR STEWARDS TO FOLLOW
HAVE A REQUEST FORM FOR THE GRIEVANT TO COMPLETE
HAVE THE CONTRACT READY AND KNOW THE CONTENT BECAUSE MANAGEMENT MAY OR MAY NOT KNOW WHAT THE CONTRACT INVOLVES