Before writing a grievance Investigate and Double Check the Facts:
When writing Grievances at the first step, write a simply statement of the facts for presentation to the first line supervisor.
What is a Grievance? A grievance is generally defined as a dispute between labor and management.
What’s not a Grievance? Violations of prohibited Political Activities Retirement, Life or Death Insurance Suspensions or Removals for National Security reasons Initial Employment Classification (Not related to Pay or Grade)
Grievance Check List Is there a Violation of the Contract Is there a Violation of law Can Management be held Responsible Is there a Violation of Agency Policy Is there a Violation of Past Practices Has the Employee be treated FAIRLY
Investigating Grievances Action taken by Management for Just Cause Punishment fit offense
Seven Things to consider Was there forewarning or knowledge Was the rule or managerial order reasonable Did the agency Investigate Was the Investigation fair Was there evidence of a violation Did the agency apply rules and regs evenhandedly Did the punishment fit the offense
Grievance File Subject matter Important Precedent Cases Review for later use
Dealing with the Grievant Steward and Employee The Steward Alone Role of the Chief Steward Role of the National Representative Grievance of Non-Members
Dealing with the Supervisor Steward and Supervisor Supervisor’s Authority Discussing Side issues Know when to Stop Talking Failure to reach an Agreement
ARBITRATION What is Arbitration What can be Arbitrated How do you get to Arbitration Who presents the case first The Stewards role in Arbitration Who has the “Burden of Proof” How are Arbitration hearings conducted How to prepare How long until a decision What happens after the hearing Can an Arbitrator be overruled