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FUNDAMENTALS OF ATTENDANCE CONTROL. BACK TO THE BASICS.

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Presentation on theme: "FUNDAMENTALS OF ATTENDANCE CONTROL. BACK TO THE BASICS."— Presentation transcript:

1 FUNDAMENTALS OF ATTENDANCE CONTROL

2 BACK TO THE BASICS

3 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 1 TYPES OF LEAVE

4 FUNDAMENTALS OF ATTENDANCE CONTROL  SL  AL  LWOP  AWOL  FMLA

5 FUNDAMENTALS OF ATTENDANCE CONTROL  UNION REPRESENTATION  POSTAL POLICIES  LONG TERM LEAVE ISSUES  FAMILY REQUIREMENTS  TOO MUCH WORK  ERMS  LR ASSISTANCE

6 FUNDAMENTALS OF ATTENDANCE CONTROL WHAT CAN I DO?

7 FUNDAMENTALS OF ATTENDANCE CONTROL ESTABLISH AN EXPECTATION

8 ESTABLISH A EXPECTATION  HOW? ●FOLLOW POSTAL POLICY ●PUT IT IN YOUR OWN WORDS NOT ELM CITES ●COMPLY WITH THE CONTRACTS AND LAW ●CLEAR WITH YOUR MANAGER ●INFORM THE UNION & STEWARD(S) ●COMMUNICATE THE EXPECTATION TO YOUR EMPLOYEES

9 FUNDAMENTALS OF ATTENDANCE CONTROL COMMUNICATE THE EXPECTATION

10  COMMUNICATE ●STAND UP TALKS TO GROUPS ●TALK TO INDIVIDUAL EMPLOYEE ●CLEAR AND CONSISTENT POLICY ●USE A “BAG OF TRICKS” ●FOCUS ON LONG-TERM SOLUTION ●NIKE MOTTO “JUST DO IT”

11 FUNDAMENTALS OF ATTENDANCE CONTROL ENFORCE THE EXPECTATION

12  ENFORCE THE EXPECTATION ●HOW? ●WHY? ●WHEN?

13 ENFORCE THE EXPECTATION  HOW? ●COMMUNICATION ●CLEAR AND CONSISTENT ●VERBAL AT FIRST ●FACE TO FACE ●IN PRIVATE ●GO TO THE NEXT STEP

14 ENFORCE THE EXPECTATION  WHY? ●NO ENFORCEMENT = NO EXPECTATION ●FAIR TO ALL EMPLOYEES ●65% MOTIVATED/ 9% NON-MOTIVATED/ 26% NOT DECIDED

15 ENFORCE THE EXPECTATION  WHEN? ●WHEN EMPLOYEES ENTER YOUR WORK LOCATION NEW EMPLOYEE NEW BID ASSIGNMENT TRANSFER/REASSIGNMENT ●UPON RETURN FROM EVERY UNSCHEDULED ABSENCE ●ONCE EACH QUARTER

16 FUNDAMENTALS OF ATTENDANCE CONTROL JANICE SMITH IS A CLERK WHO HAS WORKED FOR YOU FOR THREE YEARS. SHE HAS AN ATTENDANCE RECORD WHICH MEETS YOUR STANDARD. YESTERDAY SHE CALLED IN SICK IN CONJUNCTION WITH HER NON SCHEDULED DAY. WHAT WILL YOU DO UPON HER RETURN TO DUTY?

17 FUNDAMENTALS OF ATTENDANCE CONTROL SAM JONES IS A MAILHANDLER WHO RECENTLY BID INTO YOUR WORK LOCATION. HE HAS FOUR YEARS OF SERVICE. YOU HAVE REVIEWED HIS 3972 AND FIND THAT IT DOES NOT MEET YOUR ATTENDANCE STANDARD. WHAT WILL YOU DO?

18 FUNDAMENTALS OF ATTENDANCE CONTROL JANICE SMITH IS A NEWLY HIRED CLERK. SHE HAS REPORTED TO YOU AFTER HER ORIENTATION ON THE THIRD DAY OF HER EMPLOYMENT. WHAT WILL YOU SAY TO HER CONCERNING YOUR ATTENDANCE STANDARD?

19 FUNDAMENTALS OF ATTENDANCE CONTROL SAM JONES IS A MAILHANDLER WHO WAS RECENTLY EXCESSED INTO YOUR WORK LOCATION. HE PREVIOUSLY WAS A DCO AT A REMOTE ENCODING CENTER. WHAT WILL YOU DISCUSS WITH HIM ON HIS FIRST DAY IN YOUR UNIT? WHAT WILL YOU DO BEFORE YOUR DISCUSSION?

20 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 2 DEFINITIONS

21 FUNDAMENTALS OF ATTENDANCE CONTROL  REGULAR IN ATTENDANCE ●WHAT IS IT? ●WHAT DOES IT MEAN? ●HOW DO I USE IT? ●DO I SET THE STANDARD BY EXAMPLE?

22 REGULAR IN ATTENDANCE  COME TO WORK WHEN SCHEDULED  COME TO WORK ON-TIME  BE READY TO START AT CLOCK IN

23 REGULAR IN ATTENDANCE  WHAT DOES IT MEAN? ●PERFECT ATTENDANCE ●SICK LEAVE IS INSURANCE ●BE FAIR

24 REGULAR IN ATTENDANCE  HOW DO I USE IT? ●COMMUNICATE THE EXPECTATION ●BE FAIR ●BE CONSISTENT ●NO DISCRIMINATION ●ADDRESS EACH INSTANCE BASED ON EMPLOYEE’S RECORD ●BE PROFESSIONAL

25 REGULAR IN ATTENDANCE  DO I SET THE STANDARD BY MY EXAMPLE? ●EMPLOYEES WATCH WHAT WE DO ●EXCEED YOUR STANDARD FOR EMPLOYEES

26 FUNDAMENTALS OF ATTENDANCE CONTROL DISCUSSION VS PRE-DISCIPLINARY INTERVIEW

27 DISCUSSION VS. PDI  DISCUSSIONS AND PRE- DISCIPLINARY INTERVIEWS (PDI) HAVE TWO DISTINCT MEANINGS.

28 DISCUSSIONS DISCUSSIONS ARE HELD FOR MINOR OFFENSES IN ATTEMPT TO CORRECT THE BEHAVIOR. SUCH DISCUSSIONS ARE NOT CONSIDERED DISCIPLINE.

29 DISCUSSIONS THE DISCUSSION IS NOT AN INVESTIGATION AND IS NOT DISCIPLINE BUT RATHER PUTS AN EMPLOYEE ON WARNING CONCERNING THEIR BEHAVIOR.

30 DISCUSSIONS  BE POSITIVE  BE PREPARED  KEEP IT SHORT  COVER ALL ISSUES  GET FEEDBACK FROM EMPLOYEE  TRY FOR EMPLOYEE BUY IN  OFFER ASSISTANCE IF YOU BELIEVE IT IS NECESSARY

31 PRE-DISCIPLINARY INTERVIEW (PDI)  PRE-DISCIPLINARY INTERVIEW (PDI) MUST TAKE PLACE PRIOR TO THE ISSUANCE OF ANY DISCIPLINARY ACTION.  THE PDI IS THE EMPLOYEE’S OPPORTUNITY TO GIVE THEIR SIDE OF THE STORY.

32 PRE-DISCIPLINARY INTERVIEW (PDI)  THE EMPLOYEE MUST BE INFORMED THAT THE PDI MAY LEAD TO DISCIPLINE.

33 PRE-DISCIPLINARY INTERVIEW (PDI)  IF AN EMPLOYEE REQUESTS UNION REPRESENTATION THEIR REQUEST CANNOT BE DENIED.

34 PRE-DISCIPLINARY INTERVIEW (PDI)  IT MUST BE REMEMBERED, HOWEVER, THAT THE RIGHT TO A STEWARD IS THE EMPLOYEE’S RIGHT AND NOT THE UNION’S. THUS, TO BE ACTIVATED, THE EMPLOYEE MUST REQUEST THE PRESENCE OF A UNION REPRESENTATIVE

35 PRE-DISCIPLINARY INTERVIEW (PDI)  THE UNION CANNOT EXERCISE THESE RIGHTS ON THE EMPLOYEE’S BEHALF. ADDITIONALLY, MANAGEMENT IS NOT REQUIRED TO INFORM AN EMPLOYEE OF HIS/HER RIGHTS.

36 PRE-DISCIPLINARY INTERVIEW (PDI)  DURING A PDI, THE EMPLOYEE HAS THE RIGHT TO THE STEWARD’S ASSISTANCE; THE STEWARD IS NOT REQUIRED TO BE A SILENT WITNESS.  LISTEN AND NOTE WHAT EMPLOYEE STATES  AFTER PDI, CONSIDER EMPLOYEE INPUT BEFORE MAKING A DECISION

37 PRE-DISCIPLINARY INTERVIEW (PDI) THE PDI IS A PART OF YOUR INVESTIGATION

38 FUNDAMENTALS OF ATTENDANCE CONTROL EXERCISE NUMBER 1 DISCUSSION

39 FUNDAMENTALS OF ATTENDANCE CONTROL  Janice Smith is a clerk with 7 years of service. Her attendance has been generally good until recently. In the past 6 weeks she has used 8 hours of unscheduled SL on one day. She has used 8 hours EAL. She has been.50 late and.75 late on two separate occasions. You are her supervisor.  What will you do?

40 FUNDAMENTALS OF ATTENDANCE CONTROL  Sam Jones is a mailhandler with 4 years of service. During his quarterly review you discussed his constant tardy behavior, at least one per week. Now 2 weeks later he is again 15 minutes late reporting for work.  What will you do?

41 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 3 JUST CAUSE

42  ARTICLE 16 OF THE NATIONAL AGREEMENT STATES THAT “NO EMPLOYEE MAY BE DISCIPLINED OR DISCHARGED EXCEPT FOR JUST CAUSE SUCH AS, BUT NOT LIMITED TO,

43 JUST CAUSE INSUBORDINATION, PILFERAGE, INTOXICATION, INCOMPETENCE, FAILURE TO PERFORM WORK AS REQUESTED, VIOLATION OF THE TERMS OF THIS AGREEMENT, OR FAILURE TO OBSERVE SAFETY RULES AND REGULATIONS”.

44 JUST CAUSE  ALTHOUGH CITING SOME EXAMPLES, THE CONTRACT DOES NOT CLEARLY DEFINE JUST CAUSE.

45 JUST CAUSE  TO HELP DETERMINE IF JUST CAUSE EXISTS WE USE THE “TEST OF JUST CAUSE” STANDARD.

46 JUST CAUSE A “NO” ANSWER TO ANY OF THESE QUESTIONS INDICATES THAT THERE WAS NOT PROPER CAUSE FOR THE DISCIPLINARY ACTION TAKEN.

47 JUST CAUSE  IS THERE A EXPECTATION? ●IF SO, WAS THE EMPLOYEE AWARE OF THE EXPECTATION? WAS THE EMPLOYEE FOREWARNED OF THE DISCIPLINARY CONSEQUENCE FOR FAILURE TO FOLLOW THE EXPECTATION?

48 JUST CAUSE  IS THE EXPECTATION REASONABLE? ●WAS THE EMPLOYER’S EXPECTATION OR MANAGERIAL ORDER REASONABLY RELATED TO THE ORDERLY, EFFICIENT AND SAFE OPERATION OF THE COMPANY’S BUSINESS?

49 JUST CAUSE  WAS A THOROUGH INVESTIGATION COMPLETED? ●DID THE EMPLOYER, BEFORE ADMINISTRATING DISCIPLINE, MAKE AN EFFORT TO DISCOVER WHETHER THE EMPLOYEE VIOLATED OR DISOBEYED A EXPECTATION OR ORDER OF MANAGEMENT?

50 JUST CAUSE ●WAS THIS INVESTIGATION CONDUCTED FAIRLY AND OBJECTIVELY?

51 JUST CAUSE ●HAS THE EMPLOYER APPLIED ITS EXPECTATIONS, ORDERS, AND PENALTIES EVENHANDEDLY, AND WITHOUT DISCRIMINATION TO ALL EMPLOYEES?

52 JUST CAUSE  IS THE EXPECTATION CONSISTENTLY APPLIED? ●DURING THE INVESTIGATION, DID THE EMPLOYER OBTAIN SUBSTANTIAL EVIDENCE OR PROOF THAT THE EMPLOYEE COMMITTED THE INFRACTION.

53 JUST CAUSE  WAS THE SEVERITY OF THE DISCIPLINE REASONABLY RELATED TO THE INFRACTION ITSELF AND IN LINE WITH WHAT IS USUALLY ADMINISTERED, AS WELL AS TO THE SERIOUSNESS OF THE EMPLOYEE’S PAST RECORD?

54 JUST CAUSE ●WAS THE DEGREE OF DISCIPLINE ADMINISTERED BY THE EMPLOYER REASONABLY RELATED TO:  THE SERIOUSNESS OF THE PROVEN OFFENSE AND  THE RECORD OF THE EMPLOYEE’S SERVICE?

55 JUST CAUSE  WAS THE DISCIPLINARY ACTION TAKEN IN A TIMELY MANNER? ●DISCIPLINARY ACTIONS SHOULD BE TAKEN AS PROMPTLY AS POSSIBLE AFTER THE OFFENSE HAS BEEN COMMITTED.

56 FUNDAMENTALS OF ATTENDANCE CONTROL EXERCISE NUMBER 2 PRE-DISCIPLINARY INTERVIEW

57 FUNDAMENTALS OF ATTENDANCE CONTROL  Janice Smith has had a discussion concerning her attendance. Since the discussion four weeks ago, she has been tardy once each week for two weeks. She called in unscheduled SL this week.  What do you propose for Janice as her supervisor?

58 FUNDAMENTALS OF ATTENDANCE CONTROL  Sam Jones had a discussion concerning his attendance three weeks ago. Yesterday he called in for EAL.  As his supervisor what will you do?

59 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 4 DUE PROCESS

60  THE ESSENTIAL REQUIREMENTS OF DUE PROCESS ARE NOTICE AND AN OPPORTUNITY TO RESPOND. THE OPPORTUNITY TO PRESENT REASONS, EITHER IN PERSON OR IN WRITING IS A FUNDAMENTAL DUE PROCESS REQUIREMENT.

61 DUE PROCESS  …THE EMPLOYEE IS ENTITLED TO NOTICE OF THE CHARGES AGAINST HIM, AN EXPLANATION OF THE EMPLOYER’S EVIDENCE, AND AN OPPORTUNITY TO PRESENT HIS SIDE OF THE STORY.

62 DUE PROCESS  FOR POSTAL BARGAINING UNIT EMPLOYEES THIS INCLUDES A WRITTEN NOTICE OF CHARGES AND THE RIGHT TO FILE A GRIEVANCE.

63 DUE PROCESS  THE EMPLOYEE MUST BE GIVEN THE APPROPRIATE CONTRACTUAL NOTICE PERIOD AND THE APPROPRIATE GRIEVANCE RIGHTS IN EFFECT AT THE TIME OF ISSUANCE.

64 FUNDAMENTALS OF ATTENDANCE CONTROL REVIEW AND CONCURRENCE

65 REVIEW AND C0NCURRENCE  THE NATIONAL AGREEMENTS FOR THE FOUR MAJOR UNIONS REQUIRE THAT ALL SUSPENSIONS AND DISCHARGES MUST BE REVIEWED AND CONCURRED.

66 REVIEW AND C0NCURRENCE  THE APWU AND NALC AGREEMENT REQUIRES THE REVIEW AND CONCURRENCE BE COMPLETED BY THE INSTALLATION HEAD OR DESIGNEE. WRITTEN CONCURRENCE IS NOT REQUIRED.

67 REVIEW AND C0NCURRENCE  THE NPMHU AGREEMENT REQUIRES THE SUSPENSION OR DISCHARGE BE REVIEWED AND CONCURRED BY THE INSTALLATION HEAD OR DESIGNEE. SIGNED AND DATED WRITTEN CONCURRENCE IS REQUIRED.

68 REVIEW AND C0NCURRENCE  THE RURAL AGREEMENT REQUIRES THAT SUSPENSIONS OR DISCHARGES BE REVIEWED AND CONCURRED BY A HIGHER AUTHORITY. THIS CONCURRENCE MUST BE IN WRITING.

69 REVIEW AND C0NCURRENCE  ON DECEMBER 3, 2002, A NATIONAL ARBITRATION AWARD BY ARBITRATOR DANA EISCHEN DEALT WITH THE ISSUE OF REVIEW AND CONCURRENCE OF DISCIPLINE UNDER THE RURAL LETTER CARRIER AGREEMENT.

70 REVIEW AND C0NCURRENCE  THE ARBITRATOR DECIDED IN FAVOR OF THE UNION AND ESTABLISHED GUIDELINES FOR THE REVIEW AND CONCURRENCE OF DISCIPLINE FOR RURAL LETTER CARRIERS.

71 REVIEW AND C0NCURRENCE  THE AWARD HAS BEEN INCORPORATED IN THE MAIL HANDLER CONTRACT INTERPRETATION MANUAL (CIM). THE APWU AND NALC WILL USE HIS REASONING WHEN ARGUING REVIEW AND CONCURRENCE ISSUES.

72 REVIEW AND C0NCURRENCE  ARBITRATOR EISCHEN DECIDED THE NATIONAL RURAL LETTER CARRIER AGREEMENT IS VIOLATED UNDER THE FOLLOWING CONDITIONS:

73 REVIEW AND C0NCURRENCE ●IF THERE IS A “COMMAND DECISION” FROM HIGHER AUTHORITY TO IMPOSE A SUSPENSION OR DISCHARGE. ●IF THERE IS A JOINT DECISION BY THE INITIATING AND REVIEWING OFFICIALS TO IMPOSE A SUSPENSION OR DISCHARGE.

74 REVIEW AND C0NCURRENCE ●IF THERE IS A FAILURE OF EITHER THE INITIATING OR REVIEWING OFFICIAL TO MAKE AN INDEPENDENT SUBSTANTIVE REVIEW OF THE EVIDENCE PRIOR TO THE IMPOSITION OF A SUSPENSION OR DISCHARGE. ●IF THERE IS NO EVIDENCE OF WRITTEN REVIEW AND CONCURRENCE PRIOR TO THE IMPOSITION OF A SUSPENSION OR DISCHARGE.

75 REVIEW AND C0NCURRENCE  VIOLATION OF ANY OF THE FIRST THREE ISSUES CONSTITUTES A SUBSTANTIVE VIOLATION AND A REMEDY OF REINSTATEMENT WITH “MAKE WHOLE” DAMAGES.

76 REVIEW AND C0NCURRENCE  VIOLATION OF THE FOURTH ISSUE (WRITTEN CONCURRENCE ) CONSTITUTES A PROCEDURAL VIOLATION OF THE CONTRACT FOR WHICH A REMEDY MIGHT BE APPROPRIATE.

77 REVIEW AND C0NCURRENCE  THE ARBITRATOR ALSO DECIDED THAT UNDER THE FOLLOWING CONDITIONS THE NATIONAL RURAL LETTER CARRIER AGREEMENT IS NOT VIOLATED:

78 REVIEW AND C0NCURRENCE ●IF THE LOWER LEVEL SUPERVISOR CONSULTS, DISCUSSES, COMMUNICATES WITH OR JOINTLY CONFERS WITH THE HIGHER REVIEWING AUTHORITY BEFORE DECIDING TO PROPOSE DISCIPLINE.

79 REVIEW AND C0NCURRENCE  IF THE HIGHER LEVEL AUTHORITY DOES NOT CONDUCT AN INDEPENDENT INVESTIGATION AND RELIES UPON THE RECORD SUBMITTED BY THE SUPERVISOR WHEN REVIEWING AND CONCURRING WITH THE PROPOSED DISCIPLINE.

80 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 5 HARMFUL ERROR/ FATAL FLAWS/ PROCEDURAL DEFECTS

81 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS IT IS GENERALLY RECOGNIZED THAT THE ISSUE OF JUST CAUSE FOR DISCIPLINE INVOLVES MORE THAN A FINDING OF MISCONDUCT. ARBITRATORS OFTEN ENFORCE MINIMUM ELEMENTS OF “DUE PROCESS.”

82 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS UNDER DUE PROCESS MANAGEMENT MUST MEET CERTAIN REQUIREMENTS AND PROCEDURES. IF THEY FAIL TO DO SO, DISCIPLINE WHICH IS OTHERWISE FOR JUST CAUSE, MAY BE REDUCED OR SET ASIDE AS UNJUST IF THE AGREED UPON PROCEDURES ARE NOT FOLLOWED AND HARM RESULTS.

83 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS MOST ABITRATORS REQUIRE A SHOWING OF PREJUDICE TO THE EMPLOYEE BEFORE TAKING ACTION TO REDUCE, MODIFY, OR SET ASIDE DISCIPLINE.

84 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS THERE IS NO DEFINITIVE LIST OF DUE PROCESS ELEMENTS WHAT ONE ARBITRATOR SEES AS A HARMFUL ERROR IS GIVEN DIFFERENT WEIGHT BY ANOTHER.

85 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS FOLLOWING IS A LIST OF THE MOST COMMON PROCEDURAL DEFECTS THAT HAVE RESULTED IN DISCIPLINE BEING OVERTURNED IN ARBITRATIONS:  NO PRE-DISCIPLINARY INTERVIEW  FAILURE TO PROVIDE REQUESTED INFORMATION

86 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS  NO REVIEW OF DISCIPLINE  NOT GIVING CORRECT APPEAL RIGHTS  NO INVESTIGATION  CITING EXPIRED DISCIPLINE  IMPROPERLY RE-ISSUING DISCIPLINE

87 HARMFUL ERROR(FATAL FLAW) / PROCEDURAL DEFECTS  DOUBLE JEOPARDY  FACTS NOT SAME AS CHARGE

88 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 6 DISCIPLINE FORMATS

89 CHARGE WRITING HELP  “Blue Page”  Labor Relations  Charge Letters Sample Files  Open Zip Files

90 FUNDAMENTALS OF ATTENDANCE CONTROL  IF YOU ARE CONSIDERING ACTION TO DENY LEAVE OR ISSUING DISCIPLINE FOR LEAVE THAT MAY BE PROTECTED, EITHER BY THE CONTRACT, ELM, FMLA, USERRA, OR OTHER STATUE SEEK ADVICE IMMEDIATELY.  DISTRICT FMLA COORDINATORS AND LABOR RELATIONS WILL ASSIST ALONG WITH THE AREA LAW OFFICE IF ADDITIONAL ASSISTANCE IS REQUIRED.

91 FUNDAMENTALS OF ATTENDANCE CONTROL LETTERS OF WARNING

92  THE FORMAT FOR LETTERS OF WARNING IS THE SAME FOR ALL FOUR OF THE MAJOR UNIONS.

93 LETTERS OF WARNING  ALL FOUR CONTRACTS (APWU,NALC,NPMHU,NRLCA) STATE “A LETTER OF WARNING IS A DISCIPLINARY NOTICE IN WRITING, IDENTIFIED AS AN OFFICIAL DISCIPLINARY LETTER OF WARNING WHICH SHALL INCLUDE AN EXPLANATION OF A DEFICIENCY OR MISCONDUCT TO BE CORRECTED”.

94 LETTERS OF WARNING  Why give a letter of warning?  When do you give a LOW?  How do you give the LOW?  How long does the LOW remain in effect?

95 FUNDAMENTALS OF ATTENDANCE CONTROL EXERCISE NUMBER 3 LETTER OF WARNING

96 FUNDAMENTALS OF ATTENDANCE CONTROL  Janice Smith did not receive corrective action for her failure to be regular in attendance. Three weeks have passed and she has been tardy on one day and has called in for unscheduled SL for another day.  What will you do?

97 FUNDAMENTALS OF ATTENDANCE CONTROL  For the past three weeks Sam Jones has had perfect attendance. This week Sam got in an argument with a co-worker which led to a loss of production.  What will you do?

98 FUNDAMENTALS OF ATTENDANCE CONTROL SUSPENSIONS

99  SUSPENSIONS MUST NOT BE ISSUED FOR LESS THAN FIVE WORKING DAYS (7 CALENDAR DAY SUSPENSION).  SUSPENSIONS MUST NOT BE ISSUED FOR MORE THAN 10 WORKING DAYS (14 CALENDAR DAY SUSPENSION).

100 SUSPENSIONS  THE FORMAT, NOTICE PERIOD, TERMS, AND APPEAL RIGHTS FOR SUSPENSIONS VARY BY UNION AND LENGTH OF SUSPENSION.  YOU MUST USE THE PROPER FORMAT FOR EACH OF THE FOUR UNIONS, GIVING EMPLOYEES THEIR DUE PROCESS RIGHTS.

101 APWU SUSPENSIONS  ALL APWU EMPLOYEES MUST BE GIVEN A TEN (10) CALENDAR DAY NOTICE PERIOD PRIOR TO SERVING THE SUSPENSION.  SUSPENSIONS ARE TIME-OFF, BUT IF A TIMELY GRIEVANCE IS FILED, THE EFFECTIVE DATE IS DELAYED UNTIL EITHER A GRIEVANCE SETTLEMENT OR AN ARBITRATOR’S DECISION.

102 APWU SUSPENSIONS  THE EMPLOYEE SHALL REMAIN ON THE JOB OR “ON THE CLOCK” (PAID) AT THE OPTION OF THE EMPLOYER.

103 NALC SUSPENSIONS  ALL NALC SUSPENSION ARE NO- TIME-OFF. THE EMPLOYEE REMAINS ON DUTY DURING THE TERM OF THE SUSPENSION WITHOUT LOSS OF PAY.

104 NALC SUSPENSIONS  SUCH SUSPENSIONS ARE EQUIVALENT TO TIME-OFF SUSPENSIONS AND MAY BE CITED AS ELEMENTS OF PAST RECORD IN SUBSEQUENT DISCIPLINE IN ACCORDANCE WITH ART

105 NALC SUSPENSIONS  ALL SUSPENSIONS ISSUED MUST ADVISE THE RECIPIENT OF THEIR GRIEVANCE APPEAL RIGHTS.

106 MAIL HANDLER SUSPENSIONS  THE MAIL HANDLERS HAVE A DIFFERENT PROCEDURE FOR 7 VS. 14 DAY SUSPENSIONS.  FOR 7 DAY SUSPENSIONS NO NOTICE PERIOD IS REQUIRED. THIS IS A PAPER SUSPENSION ONLY (NO-TIME-OFF IS SERVED.)

107 MAIL HANDLER SUSPENSIONS  FOR 14 DAY SUSPENSIONS THE EMPLOYEE MUST BE GIVEN A 14 DAY NOTICE PERIOD.

108 MAIL HANDLER SUSPENSIONS  14 DAY SUSPENSION ARE TIME- OFF. HOWEVER, IF A TIMELY GRIEVANCE IS FILED PRIOR TO THE EFFECTIVE DATE AND, IF THE GRIEVANCE IS TIMELY APPEALED TO STEP 2, THE GRIEVANT SHALL NOT BEGIN TO SERVE THE SUSPENSION UNTIL AFTER THE STEP 2 DECISION HAS BEEN RENDERED.

109 MAIL HANDLER SUSPENSIONS  WHEN AN EMPLOYEE BEGINS SERVING A SUSPENSION BEFORE THE ISSUANCE OF A WRITTEN STEP 2 DECISION OF A GRIEVANCE PROPERLY APPEALED THE APPROPRIATE REMEDY IS TO RESCIND THE SUSPENSION AND MAKE THE GRIEVANT WHOLE.

110 RURAL CARRIER SUSPENSIONS  NO NOTICE PERIOD IS REQUIRED AND ALL SUSPENSIONS WILL BE PAPER (NO-TIME-OFF).  SUCH PAPER SUSPENSIONS SHALL INDICATE THE LENGTH OF THE SUSPENSION WITH A WRITTEN NOTICE OF THE CHARGES AGAINST THE EMPLOYEE.

111 RURAL CARRIER SUSPENSIONS  AN EMPLOYEE WHO HAS RECEIVED A FOURTEEN (14) DAY SUSPENSION WILL BE GIVEN A DAY OF REFLECTION, PROVIDED IT IS AGREEABLE TO THE UNION.

112 RURAL CARRIER SUSPENSIONS  IF THE EMPLOYEE IS DIRECTED TO TAKE THE DAY OF REFLECTION HE OR SHE WILL BE PLACED IN A PAID, NON-DUTY STATUS FOR ONE (1) SCHEDULED WORK DAY.  GUIDELINES FOR DAY OF REFLECTION ARE INCLUDED IN ARTICLE 16 SECTION 3 OF THE NATIONAL AGREEMENT.

113 FUNDAMENTALS OF ATTENDANCE CONTROL EXERCISE NUMBER 4 SUSPENSIONS

114 FUNDAMENTALS OF ATTENDANCE CONTROL  Janice Smith is a clerk with 7 years of postal work. She has had a discussion and a Letter of Warning concerning her failure to be regular in attendance. A quarterly review of her attendance reveals what appears to be a pattern of use of unscheduled leave in conjunction with NS days.  What will you do?

115 FUNDAMENTALS OF ATTENDANCE CONTROL  In the past 4 weeks Sam Jones has missed the following days:  Tuesday 8 UAL Late Call  Friday 4 USL  Friday 8 USL  Tuesday 4 hours Tardy  What will you do?

116 FUNDAMENTALS OF ATTENDANCE CONTROL REMOVALS

117 REMOVALS –NON PREF. ELIGIBLES  THE PROCESS FOR ISSUING REMOVAL NOTICES IS THE SAME FOR ALL FOUR OF THE MAJOR UNIONS WITH A MINOR EXCEPTION FOR THE NALC.  THE EFFECTIVE DATE OF THE REMOVAL MUST BE AT LEAST 30 CALENDAR DAYS AFTER THE DATE THE NOTICE IS DELIVERED.

118 REMOVALS –NON PREF. ELIGIBLES  FOR LETTER CARRIERS ONLY, THE REMOVAL WILL BE DEFERRED UNTIL A DECISION IS MADE ON THE GRIEVANCE, IF ONE IS FILED, AT THE STEP B LEVEL OF THE NALC- USPS JOINT DISPUTE RESOLUTION PROCESS, OR 14 DAYS AFTER THE APPEAL IS RECEIVED AT STEP B, WHICHEVER COMES FIRST.

119 REMOVALS – VET PREF.ELIGIBLES  FOR VETERAN PREFERENCE ELIGIBLE EMPLOYEES A “PROPOSED NOTICE OF REMOVAL” MUST BE ISSUED. ONCE ISSUED THE EMPLOYEE HAS THE RIGHT TO REVIEW THE MATERIAL RELIED UPON TO ISSUE THE ACTION.

120 REMOVALS – VET PREF.ELIGIBLES THE EMPLOYEE ALSO HAS THE RIGHT TO ANSWER THE CHARGES EITHER IN WRITING OR IN PERSON OR BOTH TO THE DECIDING OFFICIAL (A HIGHER AUTHORITY).

121 REMOVALS – VET PREF.ELIGIBLES  THE DECIDING OFFICIAL WILL THEN ISSUE A LETTER OF DECISION WHICH MUST INCLUDE THE RIGHT TO APPEAL THE DECISION TO MSPB IF THE REMOVAL IS UPHELD OR A MITIGATED UNILATERAL DECISION IS ISSUED, SUCH AS DOWNGRADE.

122 REMOVALS – VET PREF.ELIGIBLES  FOR THE PURPOSE OF GRIEVANCE PROCEDURE APPEALS, THE TIME LIMIT OF SECTION 2 OF ARTICLE 15 SHALL RUN FROM THE PROPOSED REMOVAL NOTICE, NOT FROM A DECISION LETTER.

123 REMOVALS – VET PREF.ELIGIBLES  ONCE A GRIEVANCE ON A NOTICE OF PROPOSED REMOVAL IS FILED, IT IS NOT NECESSARY FOR THE UNION TO FILE A GRIEVANCE ON THE DECISION LETTER.

124 REMOVALS – VET PREF.ELIGIBLES  RECEIPT OF A NOTICE OF PROPOSED REMOVAL STARTS THE 30 DAY ADVANCE NOTICE PERIOD REQUIRED IN SECTION 5 OF ARTICLE 16.

125 FUNDAMENTALS OF ATTENDANCE CONTROL EXERCISE NUMBER 5 REMOVAL

126 FUNDAMENTALS OF ATTENDANCE CONTROL  This month Janice Smith has the following schedule of leave use since her last corrective discipline:  Tuesday 8 USL  Thursday 8 EAL  Friday 5 Late  Tuesday 8 USL  What will you do?

127 FUNDAMENTALS OF ATTENDANCE CONTROL  Sam Jones had an argument with you concerning his work on the dock. He refused to report to the dock to assist in off-loading a trailer full of Time magazines.  What will you do?

128 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 7 SEPARATIONS

129 FUNDAMENTALS OF ATTENDANCE CONTROL SEPARATION – DISQUALIFICATION (ELM )

130 SEPARATION - DISQUALIFICATION  THIS TYPE OF SEPARATION APPLIES ONLY TO EMPLOYEES WHO HAVE NOT COMPLETED THEIR PROBATIONARY PERIOD.

131 SEPARATION - DISQUALIFICATION  THE WRITTEN NOTICE MUST AT A MINIMUM CONSIST OF THE APPOINTING OFFICIAL’S CONCLUSIONS ABOUT THE INADEQUACIES OF PERFORMANCE OR CONDUCT.

132 SEPARATION - DISQUALIFICATION  PROBATIONARY EMPLOYEE’S ATTENDANCE ●PAY CLOSE ATTENTION TO PROBATIONARY EMPLOYEES AND THEIR ATTENDANCE / REPORTING ●WILL THE EMPLOYEE’S ATTENDANCE GET BETTER WHEN THEY COMPLETE THE PROBATIONARY PERIOD?

133 FUNDAMENTALS OF ATTENDANCE CONTROL SEPARATION DISABILITY

134 SEPARATION - DISABILITY  SEPARATION – DISABILITY IS A TERM USED TO INDICATE THE SEPARATION OF AN EMPLOYEE OTHER THAN A TEMPORARY, CASUAL, OR A PROBATIONARY EMPLOYEE  LONG TERM LWOP ISSUES

135 SEPARATION - DISABILITY WHOSE MEDICAL CONDITION RENDERS THE EMPLOYEE UNABLE TO PERFORM THE DUTIES OF THE POSITION AND WHO IS INELIGIBLE FOR DISABILITY RETIREMENT. (ELM )

136 SEPARATION - DISABILITY  AT THE EXPIRATION OF 1 YEAR OF CONTINUOUS ABSENCE WITHOUT PAY, AN EMPLOYEE WHO HAS BEEN ABSENT BECAUSE OF ILLNESS MAY BE SEPARATED FOR DISABILITY. THIS ACTION IS NOT MANDATORY

137 SEPARATION - DISABILITY IF THERE IS REASON TO BELIEVE THE EMPLOYEE WILL RECOVER WITHIN A REASONABLE LENGTH OF TIME BEYOND THE 1-YEAR PERIOD, THE EMPLOYEE MAY BE GRANTED ADDITIONAL LEAVE IN 30-DAY PERIODS, NOT TO EXCEED 90 DAYS.

138 SEPARATION - DISABILITY  IF THE EMPLOYEE’S CONDITION INDICATES THAT LWOP BEYOND THAT PERIOD IS NECESSARY INCIDENT TO FULL RECOVERY, THE POSTAL OFFICIAL MUST SUBMIT A COMPREHENSIVE REPORT TO THE AREA MANAGER OF HUMAN RESOURCES WITH A

139 SEPARATION - DISABILITY RECOMMENDATION AND RETAIN THE EMPLOYEE ON THE ROLLS PENDING A DECISION.

140 SEPARATION - DISABILITY FOR INVOLUNTARY SEPARATION, THE NOTICE AND APPEAL PROCEDURES OUTLINED IN THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT IS FOLLOWED.

141 SEPARATION - DISABILITY  NO EMPLOYEES WHO HAVE COMPLETED THEIR PROBATIONARY PERIOD ARE SEPARATED FOR DISABILITY UNTIL GIVEN A NOTICE IN WRITING OF THE PROPOSED ACTION AND AN OPPORTUNITY TO REPLY IN ACCORDANCE WITH APPROPRIATE ADVERSE ACTION PROCEDURES.

142 DISABILITY RETIREMENT  LONG TERM MEDICAL ISSUES ●FOCUS ON END RESULT ●PROVIDE ASSISTANCE TO EMPLOYEE VIA HRSSC TO PROCESS APPLICATION ●CONTINUE TO ADDRESS ATTENDANCE ISSUES ON A REGULAR BASIS ●DISTRICT REASONABLE ACCOMMODATION REFERRAL

143 FUNDAMENTALS OF ATTENDANCE CONTROL MODULE 8 CHARGE WRITING

144 FUNDAMENTALS OF ATTENDANCE CONTROL CHARGE WRITING BASICS

145  DEFINITIONS ●CHARGE – THE NATURE OF THE WRONGDOING, DEFICIENCY, OR MISCONDUCT. ●SPECIFICATION – THE FACTUAL NARRATIVE DESCRIBING THE DETAILS OF THE WRONGDOING, DEFICIENCY OR MISCONDUCT.

146 CHARGE WRITING BASICS ●ELEMENT – A COMPONENT OR ESSENTIAL PART OF A CHARGE THAT MUST BE PROVED TO HAVE A CHARGE UPHELD.

147 CHARGE WRITING BASICS  PRIOR TO WRITING A CHARGE MAKE SURE YOUR INVESTIGATION WAS THOROUGH AND YOU HAVE THE EVIDENCE TO PROVE WHAT YOU WRITE.

148 CHARGE WRITING BASICS  MAKE SURE YOUR CHARGE IS CLEAR AND SPECIFIC.

149 CHARGE WRITING BASICS  CHARGE ONLY WHAT YOU CAN PROVE BY THE SPECIFIC EVIDENCE.

150 CHARGE WRITING BASICS  AVOID EXTENSIVE CITATIONS TO SPECIFIC STATUTES OR REGULATIONS.  CITE OF A LAW REQUIRES BEYOND A REASONABLE DOUBT LEVEL OF PROOF

151 CHARGE WRITING BASICS  AVOID THE TEMPTATION TO ADD ADJECTIVES (OR ADVERBS) SUCH AS WILLFUL, DELIBERATE, OR GROSS. YOU MAY THINK YOU KNOW WHAT’S IN SOMEONES’S MIND BUT YOU MUST PROVE IT TO A NEUTRAL PARTY.

152 CHARGE WRITING BASICS  REMEMBER, THE PURPOSE OF A CHARGE IS TO ADVISE THE EMPLOYEE OF WHAT IT IS HE/SHE IS BEING CHARGED WITH AND TO GIVE THAT INDIVIDUAL THE OPPORTUNITY TO DEFEND THEMSELVES.

153 CHARGE WRITING BASICS  EACH CHARGE SHOULD CONTAIN, AS APPROPRIATE, ALL OF THE FOLLOWING ELEMENTS: ●A BRIEF STATEMENT OF THE SPECIFIC CHARGE, OFFENSE, OR VIOLATION.

154 CHARGE WRITING BASICS ●THE FACTS ABOUT THE INCIDENT WHICH SUPPORT THE CHARGE, INCLUDING THE PARTICULAR OFFENSE OR DEFICIENCY CHARGED AGAINST THE EMPLOYEE ●THE AGGRAVATING FACTORS, IF ANY, THAT MAKE A PARTICULAR CHARGE A MORE SERIOUS VIOLATION.

155 CHARGE WRITING BASICS  AVOID MAKING MULTIPLE IDENTICAL CHARGES OUT OF THE SAME EVENT.

156 CHARGE WRITING BASICS  AVOID ATTACHING OLD OFFENSES TO A CURRENT SIMILAR OFFENSE.  AVOID JOINING TWO CHARGES INTO ONE BY USING “AND”. IF ONE HALF OF THE CHARGE IS NOT SUSTAINED, THE WHOLE CHARGE MAY FALL.

157 FUNDAMENTALS OF ATTENDANCE CONTROL CATEGORIES OF CHARGES

158  EMPLOYEE DEFICIENCIES FALL INTO ONE OF THREE CATEGORIES OF CHARGES: ●UNSATISFACTORY PERFORMANCE ●UNSATISFACTORY ATTENDANCE ●IMPROPER CONDUCT

159 CATEGORIES OF CHARGES  UNSATISFACTORY ATTENDANCE EXAMPLES: ●Failure to Maintain a Regular Schedule/Absenteeism ●Tardiness ●AWOL

160 FUNDAMENTALS OF ATTENDANCE CONTROL JUST DO IT!!!!


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