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Published byKaylee Bethany
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Welcome to I C A I ’s “e-Sahaayataa”
Click the First Option (Post your Query/Complaint/Grievance)
Select your identification from the Drop Box
Select the concerned Region/Committee/Department from the Drop Box
Select the desired Activity & the type of Problem from the Drop Box
For assistance in selecting the desired Activity & the type of Problem click on the hyperlink [ ? ]
Select the desired Activity & the type of Problem from the list
Enter your details and submit the Query/ Complaint/Grievance.
After submission, a confirmatory message will appear on the screen in case of a non member
In case of a non member, a mail will drop in your INBOX. Click on the url to Validate and Generate Request number
When your Query/Complaint/Grievance is resolved an auto will drop in your INBOX
Click on second option to check the status of your Query/Complaint/Grievance
In case of any clarification please do contact at
To: All Staff Please find below a user guide to using . I will explain how to do the following using screenshots and annotations. From:
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