By the end of this session you should be able to explain: What teams are & how they contribute to the organisation & the individual. The key features of effective teamwork.. Qualities of successful teams. Your role within the effective team as team leader & member
A team approach places a high value on working together as a group & an individual
Emphasis is placed on goal achievement ie: aligning strategic goals with organisational goals. Scope for individuals to demonstrate their expertise & experience, & to develop their own potential. Within health services teams are often multi- disciplinary & multi-organisational.
How does a team differ from a group of people working in the same place? John Adair identifies the following features: Definable membership Group consciousness Shared purpose Interdependence Interaction Act in a unitary way
Teams need a balance of roles & styles: Essential: Completer-finisher, Company worker, Team worker, Chairman Valuable: Resource Investigator, Monitor evaluator, Shaper, Plant. Which of these roles matches you as leader and member?
Efficient use of resources Increased productivity Scope for original ideas Less duplication of effort Better understanding of where effort is needed Commitment to organisational objectives
Capabilities recognised & appreciated Learning from others Achieve what you could not have done on your own See the wider picture Increases job satisfaction
Induction- to style, methods, values & priorities of organisation Ideas- creativity thrives between people Coordination- of complex tasks where different knowledge & skills are needed Decision-Making- collectively a range of options generated & debated, commitment when involved with decision making
Support teams can give individuals a role and an identity in a large organisation, they offer a way in which individuals can feel recognised, appreciated and looked after.
Good teams are effective in a number of ways: They carry out their tasks well and efficiently Members work well together They are satisfying & rewarding for individual members
Spend 5 minutes thinking about the qualities you would say help to make your team effective. Think of work & private life List at least five factors List what you would identify as “building blocks” for effective teams
THINK ABOUT YOUR OWN CONTRIBUTION TO A TEAM: ACHIEVING THE TASK: WHAT SKILLS, ABILITIES, EXPERTISE DO YOU BRING TO THE TEAM? BUILDING & MAINTAINING THE TEAM: GIVE 3 EXAMPLES OF YOUR ACTIONS. DEVELOPING INDIVIDUALS, GIVE EXAMPLES.
Consider the barriers which could prevent a team from being effective. Group them under three headings of Internal, External & Individual Try and give at least three examples of each
POOR COMMUNICATION LACK OF OBJECTIVES OR PURPOSE NO AGREED PROCEDURES FOR DECISION MAKING POORLY ORGANISED AND UNFOCUSED MEETINGS
ORGANISATION’S CULTURE DIFFERENT FROM THE GROUP DIVIDED LOYALTIES, CONFLICT WITH AIMS WORK OF TEAM UNDER VALUED OR UNRECOGNISED CONTINUOUS CHANGES TO TEAM COMPOSITION
AN INDIVIDUAL DOMINATING REST OF TEAM MEMBER RIDICULING OTHERS’ SUGGESTIONS RIVALRY OR EXCESSIVE COMPETITION BETWEEN TEAM MEMBERS
Individuals can disturb the team in a number of ways: Dominating, Topic jumping, Showing aggression, Seeking recognition, Special interest pleading, Showing off, Withdrawing, can you think of any other behaviours? What do you think causes people to behave badly in a team?
What would you identify as essential qualities & behaviours of effective leaders? Establish a list of criteria which you view as essential and desirable for an effective team leader. How do you rate yourself against these criteria?
The three interconnected needs of group life are: to achieve the task, to build and maintain the team,& to develop the individual Success depends on effective communication, leadership style, clarity of objectives, level of involvement of members: creativity, flexibility, innovative and receptive to change
COMPANY WORKER Traits: stable controlled Practical organiser, turns decisions into manageable tasks. Sincerity, integrity,trusts colleagues Can be inflexible Sometimes giving negative, unhelpful criticism of other team members’ suggestions However: if you want to know what you should be doing, check out the Company worker
Traits: Stable, Dominant, Extrovert instinctively trusts people, free from jealousy. Good communicator, talking easily, easy to talk to. Intelligent, but not brilliant, or outstanding creative thinker. Listens, summarises teams’s feelings, articulates verdicts & decisions
Traits: Anxious, dominant, extrovert. Task leader, strong personal input, unites ideas, objectives into feasible project Exudes self- confidence (hiding self doubt) Personally competitive, intolerant of vagueness & muddled thinking. Viewed by outsiders as abrasive or arrogant Makes things happen
Traits: Dominant, very high IQ, introvert. Source of ideas, proposals new insights Concerned with big picture Makes careless mistakes Uninhibited, prickly can cause offence to team members, particularly when criticising their ideas.
Traits: stable, dominant, extrovert. Likeable, gregarious,extensive networks, Explores possibilities outside the group. Fails to follow up on tasks, short lived enthusiasm Can spend too much time on irrelevancies. RI keeps team from stagnation & losing touch with reality.
Traits: high IQ, stable, introvert Analytical, critical, able to spot the flaws in the argument. Mulls things over, stops team from following a misguided direction Needs to be fair minded Danger that critical powers outweigh receptiveness to ideas
Traits: stable, extrovert, low dominance Sensitive to individual needs, perceives emotional undercurrents in group Loyal, likeable, popular, supportive. May appear indecisive and soft, effect on team noticeable when they are absent, especially in times of stress & pressure.
Complete self – perception inventory into your own & team composition Is a significant role missing? Are there too many of one type? Could difficulties be the result of conflicting team types? How far does role of team leader affect team behaviour?
Traits: anxious, introvert Worries about failure, focuses on detail, non – assertive, Capacity to follow through, perfectionism Loses sight of big picture, gets bogged down in small detail A reluctance to “let go”