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Truman Bulldog Move-In 2010 Volunteer Training. Purpose To promote school spirit and involvement among first-year students To allow upper class students.

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Presentation on theme: "Truman Bulldog Move-In 2010 Volunteer Training. Purpose To promote school spirit and involvement among first-year students To allow upper class students."— Presentation transcript:

1 Truman Bulldog Move-In 2010 Volunteer Training

2 Purpose To promote school spirit and involvement among first-year students To allow upper class students an opportunity to interact positively with our first-year students To accomplish move-in more efficiently and effectively

3 Purpose To assist in welcoming new students and their families to the Truman community To provide assistance in unloading vehicles and transporting items to student rooms

4 Volunteers Campus Ministries Baptist Student Union Flame Ministries FACT Football Team Orientation Leaders Student Senate Tau Lambda Sigma Primroses Bullet Women’s Rugby Residence Hall Association

5 Volunteers Greek Life Gamma Chi’s PC Recruitment Team Alpha Gamma Delta Alpha Kappa Alpha Alpha Kappa Lambda Alpha Sigma Alpha Beta Theta Pi Delta Zeta Lambda Chi Alpha Phi Kappa Theta Pi Kappa Phi Sigma Chi Delta Sigma Kappa Sigma Lambda Gamma Sigma Phi Epsilon Sigma Sigma Sigma Sigma Tau Gamma Sigma Lambda Beta

6 Roles Roaming Coordinator Guidepost Parking Lot Coordinator Volunteer Coordinator

7 Roaming Coordinators Professional staff person from Student Affairs who oversees an area of the move-in process. Example: Missouri and BNB would be an area. Handles any questions and concerns given to them by the Volunteer Coordinators, and Guideposts. Due to the high profile of the Guideposts, one Roaming Coordinator will be assigned to monitor this area specifically.

8 Roaming Coordinators John Gardner, Residence Life Beth Kral, Student Affairs Dave Lusk, Student Union Laura Bates, CSI Rachelle Williams, Student Involvement

9 Guideposts (FACT members) Provides first impression that parents receive entering Truman State University on move-in day. Positioned at one of five locations surrounding the campus. Have a list of incoming first-year students who are non-compliant with immunization requirements. Students who have not complied will be asked to go to the Student Health Center to sign a waiver. Temporary Parking for the Immunization Compliance is the Magruder Hall or Pickler Library Lots.

10 Guideposts If student is compliant, Guideposts will provide that student’s vehicles with a parking pass Health Services staff will distribute passes to the students upon completion of the immunization waiver. This position will work in pairs and receive a two-way radio. The Guidepost positions will be the FACT Leaders and will be reporting to Rachelle Williams and Colleen Pace

11 Guideposts Franklin and Normal Franklin and Patterson Normal and Davis Patterson and Davis Stadium and Florence

12 Parking Coordinators (RHA Leaders) Check for parking pass from Guidepost or Student Health Center If the student is not on list and is compliant, direct them to temporary parking. Provide parking pass (write down entry time, hall and room number) If student doesn’t have a pass and is on the non-compliance list, place them in temporary parking and redirect student to Student Health Center.

13 Volunteer Coordinator Leader who oversees the crews that are helping to move parents and students into the residence halls. Ensure high quality customer service during move-in process. Answer volunteer’s questions and provide help. Helps handle conduct matters with the crews. Delegate crews as necessary. Help organize breaks.

14 Volunteer Coordinator Assists with questions from Parking Coordinators. Monitor water stations at canopy. Has cell to communicate with Gatekeepers and Roaming Coordinators Mingles with the parents. Contacts Roaming Coordinator if needed.

15 Volunteer Coordinators (Greek Life Leaders) BNB- Alex Hurst Centennial- Ryan Cochran & Sarah Beckering Dobson-Shannon Kelley & Ashley Shields Missouri-Jenna Homeyer Ryle-Michael Kirner West Campus Suites-Brandon Whitmore & Abby Kihn

16 The Move in Process Our Check-In/ Move-In process is one of the first on-site impressions students and their families form of Truman State University. This is why it is so vital that this impression is one that benefits our University. It is designed to provide high quality customer service to our students and their families.

17 Providing Quality Service The move-in process is designed to be a coordinated, efficient, and effective process. There are volunteers in each area There are Volunteer Coordinators (Greek Leaders) stationed outside every hall to ensure constant communication if necessary and available to help with any situation All will report to Roaming Coordinators who are all Professional Student Affairs staff

18 Safety First! Be smart! Follow the directions of your Volunteer Coordinator Watch out for moving cars! Don’t get hit Drink water! Stay hydrated

19 Safety First! Know your limits! Don’t lift more than you can handle Protect your liability! Let students and their families carry expensive items Be efficient! But know when you need a break Read the safety and lifting guidelines handout

20 Proper Lifting Techniques Squat to lift and lower. Do not bend at waist. Keep your lower back bowed in while bending over. Keep your weight as close you as possible. Bow your back in and raise up with your head first. If you must turn, turn with your feet, not your body. Never jerk or twist.

21 Proper Lifting Techniques Put the weight down by keeping your back bowed in. Keep your feet apart, staggered if possible. Wear shoes with non-slip soles. Adjust the height of an item to be lifted when possible. Lifting which occurs below the knee or above shoulder height is more strenuous than lifting between those limits.

22 Dos and Don’ts Do wear appropriate apparel We want you to be safe and comfortable Greeks wear Go-Greek t-shirts for move-in Religious organizations wear organizational t-shirt Other organizations may wear an organizational t-shirt You may respond to questions about the organization you are representing Wear your nametag DON’T solicit contributions, promote or sell products while assisting with move-in

23 Dos and Don’ts DO talk about Truman Week events and invite new students to attend Don’t promote or advocate membership in any campus organization You can respond to questions, but we don’t want first-year students or their families to feel any pressure regarding involvement in any specific group Do be pleasant, friendly, and helpful as you provide assistance

24 Dos and Don’ts DON’T overextend yourself You may want to impress others with your massive muscles, but save those displays for a more appropriate time Practice all of the safety guidelines to avoid injury. DO drink plenty of water that we have provided for you and take appropriate precautions in the heat. DO provide assistance to those who need it, regardless of gender or perceived attractiveness.

25 Dos and Don’ts DON’T go into a vehicle or room unattended by a member of the new student’s party You don’t want to be falsely accused of theft or damage to belongings. DO park your car on move-in day in the lots furthest away from the halls (Barnett, Campbell, lot across from Grim-Smith, Stadium, or off-campus). You don’t want to have to carry boxes clear across campus because the best unloading locations are filled with cars owned by upperclassmen. On-campus residents are required to move their cars to these lots before 6 p.m. on Friday.

26 Dos and Don’ts DON’T volunteer to move very fragile or expensive items. You do not want to be put in a position of being asked to pay for damages.

27 Curbside Move-In Dobson/Centennial/Grim The curbside check-in/move-in process is one component of this service. After completing the meningitis compliance check with the Guideposts, the Parking Coordinators would meet the student and family at the entrance to the lot. Parking Coordinators greet them warmly and welcome them to Truman while also checking for the parking pass from the Guideposts. Parking Coordinators direct them to curbside move-in. Curbside move-in is the process where a car pulls up and a crew will help the owners of the car to remove all of the belongings and help them to take the belongings to the appropriate room.

28 Curbside Move-In The owner of the car would then remove the car and take it to permanent parking. A shuttle would be waiting at permanent parking to bring the parent back. Shuttles would run all day and can be accessed through Theoretically this should cut the time of move-in down by two thirds for each individual had the family done the process on their own.

29 Curbside Unloading/Check-in ( Dobson/Centennial/Grim) Car pulls up for curbside move-in and assigned volunteers will show family where to park. Volunteers will unload car while student acquires their key. One person from the family must stay with materials at all times.

30 Curbside Unloading/Check-in ( Dobson/Centennial/Grim) After car is unloaded we ask the family to drive the car to permanent parking. Additional volunteers will begin loading materials from curbside to designated room. Next car pulls up. Volunteers alternate roles every 4-5 cars.

31 Temporary Parking Moving Assistance Missouri Ryle West Campus Suites

32 Temporary Parking Move-In After completing the meningitis compliance check with the Guideposts, the Parking Lot Coordinators would meet the student and family at the entrance to the lot. Parking coordinators greet them warmly and welcome them to Truman while checking for a parking pass from the Guideposts. Parking coordinators fill out the temporary parking pass with student’s hall, room number, and time of entry and asked them to place it on the dashboard of each vehicle. Parking coordinators direct them to temporary parking. The student gets a key at check-in.

33 Temporary Parking Move-In Once the student has the key, the volunteer crew assists the family in moving the belongings from the car to the room. When unloading is complete, the owner of the car would then remove the car and take it to permanent parking. A shuttle will be available at permanent parking to bring the driver back. Shuttles will run all day and can be accessed through Theoretically, this should cut the time of move-in down by two thirds for each individual had the family done the process all on their own.

34 Move-in Process for Temporary Parking Car parks. Student goes to check-in and gets key. Volunteers go and ask if the family would like help moving in. Volunteers would identify a point person from the family. One person from the family must stay with materials at all times. After car is unloaded, we ask the family to drive the car to permanent parking. Volunteers assist next student and family

35 Reminders Arrival time is 7:40 a.m. at your assigned hall Parking Lot Coordinators (RHA Leaders) Nametags will be available for you when you arrive Buttons “Welcome to Truman’ will be available for Volunteer Coordinators when you arrive Don’t park in lots by the residence halls! (Park off- campus, at Barnett, Campbell, across from Grim-Smith, or Stadium Lots) We will have doughnuts available for a light breakfast, snacks during the day, and water Have fun and spread the Truman Bulldog spirit!!

36 Questions?

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