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How UCI Medical Center Transformed Recruiting with Talent Generation

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Presentation on theme: "How UCI Medical Center Transformed Recruiting with Talent Generation"— Presentation transcript:

1 How UCI Medical Center Transformed Recruiting with Talent Generation
University of California Irvine Medical Center: Success Story How UCI Medical Center Transformed Recruiting with Talent Generation

2 Speakers Sachin Parthiban “Captain” HRIS
University of California Irvine Medical Center Mike Vilimek Director, Product Marketing Talemetry Kerry Officer Product Manager, Integrations Talemetry

3 Copyright © 2013 Talemetry, Inc. All rights reserved.
Disclaimer The intent of this presentation is not to promote specific solutions or products but only share personal experience and contains personal views and may not reflect the views of entire organization. The views and materials presented by the speakers may not fully represent the official views and facts of their respective organizations. Copyright © 2013 Talemetry, Inc. All rights reserved.

4 Copyright © 2013 Talemetry, Inc. All rights reserved.
UC Irvine Health Comprised of the School of Medicine and the Medical Center Ranked No. 1 in Orange County and rated among the country’s best hospitals by U.S. News & World Report (13 years and counting) 5000+ population (Med Center Only) with about 300+ hiring managers Healthcare employment market – highly competitive in OC Copyright © 2013 Talemetry, Inc. All rights reserved.

5 PeopleSoft 9.1 Implementation
Prior to PeopleSoft 9.1 implementation, legacy employment system on MS Access with about 30K applicants annually Extended implementation (<12 months): Vanilla; live January 2011; change management challenges Copyright © 2013 Talemetry, Inc. All rights reserved.

6 Post Implementation Challenges
Surge of site visitors Unintended consequences of online screening Bugs Bugs and Bugs: Consequences of not applying bundles Browser incompatibility issue Significant applicant issues: Drop off, incomplete applications and inadequate job search functionality Recruiter challenges: Missing applications and rising applicant calls External visibility: Incomplete indexing and restricted referrals Content hosting/management challenges Lack of branding and focused marketing Copyright © 2013 Talemetry, Inc. All rights reserved.

7 Copyright © 2013 Talemetry, Inc. All rights reserved.
Solutions Proposed Move to another ATS or go back to Access Seek help from Oracle and apply bundles urgently Complimentary Talent Generation solution Copyright © 2013 Talemetry, Inc. All rights reserved.

8 Strategy – Solutions 2 & 3 2. Seek help from Oracle and apply bundles urgently 3. Complimentary Talent Generation solution

9 Copyright © 2013 Talemetry. All rights reserved.
FINANCIAL SERVICES HEALTHCARE TECHNOLOGY Delivers a complete Talent Generation solution Integrated with your existing Oracle HCM system Helps organizations find, attract, and engage talent faster and more efficiently HOSPITALITY/FOOD MEDIA/ENTERTAINMENT RESOURCES/ENERGY GOVERNMENT MANUFACTURING REAL ESTATE - sample client logo and solution description - UCI - increased the applicant flow by 100% by improving candidate experience - Global Telecommunication Firm - 60% of outreach happening to existing database that was previously unused for sourcing - Hospital - Provided seamless applicant process for 45% of site traffic that was otherwise not able to see jobs So let's talk about a few things we have done: 1. The University of California, Irvine increased their applicant flow by 100%. By providing better job visibility, value added content and search engine optimization. 2. One of the Largest Global Telecommunications firms evolved to 60% of their outreach going to existing past applicants. This meant that agency and database fees will signifcantly decrease over time.  3. A South eastern hospital system provided a seamless applicant proces for 45% of their site traffic that would have previously not been able to even see jobs.  Obviously a minor sampling. We have dozens of stories. RETAIL EDUCATION STAFFING Copyright © 2013 Talemetry. All rights reserved.

10 Talent Acquisition Has Two Important Functions
Talent Generation External Internal

11 Applicant Tracking Systems
Recruiting has fundamentally changed in the last five years. The center of value has shifted far away from the traditional applicant tracking systems that were seen as miraculous and work-enhancing 15 years ago. The ATS is the new HRMS: necessary but largely administrative. Bill Kutik “Father of HR Tech Conference” The New War Gathering Over Recruiting Technology July 22, 2013 Copyright © 2013 Talemetry, Inc. All rights reserved.

12 Talent Acquisition Process
Applicant Tracking System Copyright © 2013 Talemetry, Inc. All rights reserved.

13 Why Does Talent Generation Matter?
WHAT ARE YOUR ORGANIZATION’S BIGGEST RECRUITING CHALLENGES? (where 1 = Easiest and 3 = Most Difficult) Finding good candidates /3 Filling positions fast /3 Dedicated hiring managers /3 Finding good candidates is the biggest challenge recruiters face Managing applicants /3 Sub-par job descriptions /3 Negotiating offers /3 Contacting candidates /3 Scheduling interviews /3 Reading resumes /3 Lack of tasks /3 Source: 2012 State of Recruiting Survey, Talent Technology Corp.

14 An ATS Was Not Designed for Talent Generation
Most traditional applicant tracking vendors have not met a strong demand for improved sourcing, searching, candidate relationship management, social channels, referral management and user experience. By year-end 2014, 70% of large organizations seeking recruitment marketing solutions will buy them from suppliers other than their current application tracking system or talent management vendor. Thomas Otter, Gartner Inc. Predicts 2013: Nexus of Forces Alters Administrative ERP Outlooks, Gartner Inc., 21 November 2012 Copyright © 2013 Talemetry, Inc. All rights reserved.

15 Talent Acquisition Has Two Important Functions
Talent Generation External Internal

16 A Complete Talent Generation Solution
External Internal

17 A Complete Talent Generation Solution
External Source & CRM Job Broadcast Career Sites Apply Internal

18 Talemetry Integration Overview
** Deliver full code base and complete Integration solution that requires NO customer development, just loading and configuring. Single Integration to Talemetry with unlimited integrations to products, vendors and services relying on Talemetry’s technical team effort. The Talemetry PeopleSoft Connector consists of tools and technologies to exchange data between Talemetry and PeopleSoft. The integration technologies used are the PeopleSoft Gateway, Integration Broker messaging and Application Engine processing to exchange HR-XML standard SOAP/xml. (support ) The PeopleSoft processing logic is an enhanced copy of the “vanilla” Candidate, Pre-employment, JobBoard application packages used to push and pull data in TAM.

19 PeopleSoft Data Exchange
Integrator Candidate Data (Apply Add-ins, Source & CRM, Apply Workflow) Feed applicant resume/CV data from external sources into PeopleSoft without manual data entry Includes: PeopleSoft Applicant, Resume Data, Job Openings, Referral Sources Pre-Employment / Screening Data (Apply 3rd Party) Feed pre-employment check results into PeopleSoft Candidate Data (Source & CRM) Index candidate data from within PeopleSoft to make it searchable in Talemetry Includes: PeopleSoft Applicant, Profile, Recruitment, Screening data User Data (Job Broadcast, Source & CRM) For authentication/single sign-on PeopleSoft operator id, PeopleSoft Role -> Talemetry Role mappings , NO password data sent List Table Data (Job Broadcast, Source & CRM, Career Sites) HR system data from PeopleSoft to Talemetry for supporting search filters, pick lists, etc. Job Requisition Data (Job Broadcast, Source & CRM, Career Sites) To push Job Openings and supporting details to Talemetry Connector

20 Create Dynamic, Engaging Career Sites

21 Create Dynamic, Engaging Career Sites

22 Increase Job Visibility
Jobs are fully indexed and searchable by both search engines and job board aggregators

23

24 Copyright © 2013 Talemetry, Inc. All rights reserved.

25 Role Targeted Microsites
Administrative/Clerical Clinical Professional Executive Finance & IT Management Nursing Professionals Support Services Technician/Technologist Trades & Services

26 Smart Job Feeds from PeopleSoft
Jobs created in PeopleSoft are automatically posted to the appropriate career site

27 Easy and Accurate Job Searches
Copyright © 2013 Talemetry, Inc. All rights reserved.

28 Analytics to Determine Next Actions
Copyright © 2013 Talemetry, Inc. All rights reserved.

29 Resume Parsing & Extraction
Parse & Extract Make it easy to apply Improve the candidate experience while increasing the number of applications

30 Copyright © 2013 Talemetry, Inc. All rights reserved.
The Results Increased job exposure Strengthened employer brand Improved application experience More productive use of Recruiters’ time Significant increase in qualified applicants Reduced external recruiting costs Reduced reliance on 3rd party search agencies Reduced time-to-fill Increased quality of hire Copyright © 2013 Talemetry, Inc. All rights reserved.

31 Questions? mvilimek@talemetry.com Full Case Study Available
“Talemetry enabled us to effectively doubled our number of qualified applicants and strengthened our employer brand while reducing external recruiting costs and time-to-fill.” Sachin Parthiban "Captain" PeopleSoft HCM Projects University of California, Irvine Medical Center


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